What great customer service. I called in a panic on Friday, the end of summer and lots of rain…read moreforecast starting Saturday evening. The truck would have to drive across my lawn to deliver the tank. He delivered all the way south to Winlock on Saturday morning. Fantastic service at very fair prices. I heartily endorse Wayne's

Highly recommend this company, they respond within 24hrs and professional service…read more Building a home and needed a 120gl tank, they were able to get me on the schedule and knocked it out in a couple of hours. Prices are very reasonable and I will be using his services for future add-ons. Seeing the negative reviews, the service I got was no where close.

In a single word, Ole and Derrick are amazing. They have continued to impress me with their…read morecustomer service, honestly and price. Over the last year we purchased our own tank from PacWest, had them install and fill it. One of the benefits of owning a tank is that you are not tied to a contract or lease price, I'm able to shop for the best price. That being said, I can't even imagine getting a better price anywhere else.

PacWest was GREAT. They were "forced/priced" to "retire". Suburban Propane's 1st story was PW 'went…read moreout of business' & SP had 'taken over' all PW customers. Their refill quote in February was triple the price of propane at gas stations, due to my 'low consumption'. I told them to pound sand and make an appointment with me for tank removal. They sent several tank rental fee letters with past due charges; with no proof of ownership, no past, current or new contract, nothing but a bill; 5 red flags. I called again to refute the charge & they said tank removal would cost me $150; 50% more than a year of rent conveniently. I should send them a past due STORAGE fee. This is America and I will choose who provides my services. They did not acknowledge my first conversation, their story NOW was PW owner "retired"; red flag! Past due charges after I refuse any business with them and tell them to retrieve the tank! SP does not own that contract u had with PW. Shop around. Buy a 60 gallon tank or two and fill at a station. Have a handyman assist. SP's practices will have you paying 2 to 3 times or EVEN MORE than necessary. They downplayed all their negative reviews; red flag! THIS IS AMERICA & unfortunately capitalism can mean the big invisible corporation will force the 5 star local businesses out & jack prices up each time they gobble up another. Self Protection is what SP should stand for; BUYER BEWARE. Thank goodness for YELP! I was lucky to have read up on SP. The sound of my head popping out of nowhere land was LOUD. Do not say yes, do not sign, do accept propane, do not pay for rental or removal I to a company you did not contract with. Ask them to remove your info from your records. Record your phone calls with them, at least take very good notes. Happy & Safe 4th to all; FREEDOM!

I don't normally write reviews but the folks at Blue Star Gas of Seattle were Excellent! The team…read morewas professional and polite and made repairing our tankless water heater so easy. Their rates were great as well as their people. Lynda R.

Ive been going for 4 years now.. the outlet next to the Tacoma. address is 1302 Puyallup Ave…read more Actually, its a self serve. at the CFN. They've always had fuel. However once, the pump wasnt working. I had to go to the Tukwila location. another self serve. My vehicle run on propane. If you EVER need to go to the CFN location. Keep your head on a swivel. The homeless and druggies are everywhere. Never any paper for receipts. need to take a picture of the screen at the pump.

Central Welding Supply has reasonably priced propane. The Crew and Todd are great help. They have…read moremany different sizes of filled propane tanks for sale. I bring my 3 pound propane tank here and have them refill it at just a few dollars.

Stopped in to Pacific Welding Supplies very briefly for my husband. We needed the CO2 container for…read moreour kegerator refilled after it ran out. The place was very easy to find and the parking lot was big. There's an office across from the store, but the store is labeled clearly so there's no confusion. Employees were nice. I was in and out in about five minutes and it only cost $20 for a refill.

The delivery and customer service system here is very inconsistent and, honestly, unacceptable. The…read moreexperience completely depends on who the driver or customer service representative is that day. Some staff members are very helpful and give great advice, but others provide terrible service. For example, one driver called less than 30 minutes before arrival and then knocked for barely a second, even though the doorbell is clearly there. It's almost impossible to respond in time. When we called customer service to report the issue, the representative didn't seem to have a basic customer-service mindset. Instead of listening, she argued as if she had been there with the driver. We actually have a door camera that records the interaction, but she insisted this level of service was "normal." There needs to be a consistent service STANDARD. Right now the quality varies too much depending on the person you deal with. Management should address the poor performers instead of letting it continue.

Horrible service. We have been with them nearly 10 years, but dropping them and going elsewhere…read more Changed their billing policies, making it more difficult and time consuming over the last 1-2 years after greater than 8 years of awesome customer centered service. More recently they talked me into getting a monitor, when out propane level neared empty. Said they could see when we needed more propane and contact us to schedule a refill. I noticed the other night our gas fireplace flames were much lower than normal and shut it down. Went out to check the gauge and it was resting on zero. I called them on Monday morning and informed them of the situation and asked why we weren't contacted to schedule a refill, as was discussed previously. The woman on the phone informed me that I am supposed to go out and check the gauge and it was my responsibility to call them first service. I mentioned that that defeats the purpose of having the monitor installed. When I tried to explain this to her, she jumped in and said "If you would stop talking, I could talk and tell you the answer". The thing was I had stopped talking and she used the opportunity to say what should have stayed in her head, out loud. I just replied, " I did stop talking and you have been talking, but I am not hearing an answer". To say this was a strained conversation with absolutely no attempt to problem solve (. I still had an empty tank and no offer to schedule a refill was made). I have not heard back from anyone yet on if or when they are going to p/u the tank we are leasing. I posted a message on our FB Community page asking who others use on our Island and received an amazing number of responses from previous CHS customers that have either gone to others for their business or had heard the same issues. AVOID at all costs. As an update, they showed up unannounced to take the tank, after they promised me they would make arrangements first. My wife happened to be home and the two guys were very nice and confused on what happened above.

We came for a propane refill. The service guy ran out immediately and quickly unloaded our 3 tanks…read morewhich we appreciated. I was prepared to have to ask someone to come out and then also wait for their service, but that didn't happen. This was a great service experience.

I stop here for propane tank refills. They are always prompt and courteous. They also round down…read morewhen it's between numbers, so 2.35 gallons becomes 2.3. Their price is also much lower than what I see posted at Uhaul.

The service has been absolutely amazing! I recently experienced severe delay issues with Amerigas…read moreas they continued to push me out on the moving and refilling of my tank. I began to perform due diligence and found Suburban Propane. I did see some of the older reviews, but figured to give them a call to see what they would say. From Ellie in the front office, to Rick the engineer, to Joachim the area manager, the service was white glove level. They surveyed my site for free, recommended a better approach than Amerigas had suggested, reduced the initial estimated price, provided a temporary tank to address the challenge I was facing with Amerigas, and expedited delivery. They not only sold me as a customer, they won me, and have earned my loyalty if their service continues. I would definitely give them a call if you have propane needs.

The worst. Dishonest and rude. They talked me into a 120 gal tank, that I (found out later) did NOT…read moreneed and then charge me a monthly fee for not buying enough propane from them! Do not trust these people.

Wow, who knew U-Haul would be so easy? Honestly, not me!…read more This location looks super questionable on the outside, but for the most, they know their shizz. I came, and yes, of course, the customer service is a little slow considering there's only 1 person manning the store, but I will say, my experience was informative, helpful and when I was finally tended to, it was a breeze. No issues at all. The 9' cargo van i rented definitely fit my 3 queen beds, but it is nowhere big enough to fit anything else. you're better off renting a bigger truck for an apartment/house move. I ended up having to do 2 trips with the cargo van so that upped my price, but otherwise, I thought my price was really good. $19.95/day, $10 insurance coverage, and my estimated miles put me at $65. That was a deal to me. Then when I had to do another round trip that upped me to about $100. BUT that was estimated as miles are .99 cents/mile. I still say that's not bad at all considering my reservations were originally going to be 4 hrs but then i needed it longer--they were SO accommodating and helpful. Check out was also a breeze with the whole online check-in/check-out process. I definitely recommend as it will help save you time! The only downfall is that they don't do overnight drop-offs. They told me to come in the morning b/c they don't accept night drops.

Always my go to place when I need to clean the garage and have enough weight of waste to get ride…read moreof. Mike has been there for a bit and is easy to deal with. It always seems they have customers and even do hitches.

Ever since they switched to a new billing process about a year ago things have been terrible…read more Invoices are sent super late and even when paid within a day they will still hit you with late fees. Not sure if that's a way to generate extra revenue but we have cancelled our account. Plenty of other propane delivery companies out there! Good bye!

"Customer service" is supposed to be about offering service to the customer, correct?…read moreFor the very first time, after being faithful customers for 23 years with this company, we ran out of propane this morning. Upon calling to find out why our service was stopped, my husband was actually yelled at by the first woman he spoke with. She treated him as though he were a delinquent, trying to scam her! Their mode of business/payment is...they fill the tank, then leave the invoice on a doorknob. Ours had been left outside on a rainy November day on the ground next to a door we rarely use. So the payment was very late. Upon discovery, my husband called immediately and made the payment. He was told that this would not interrupt our service at all. Then they thanked him for making the payment. Today he had the phone on speaker, so I heard the entirety of the conversations. He was so very patient with this woman's' unprofessional attitude. She was rude, disorganized, disrespectful, repeated herself multiple times, and when she didn't like a question he asked, she just raised her voice to get him to stop speaking. The second woman he spoke with was SO condescending it was ridiculous. She kept repeating things very slowly as if he wasn't understanding what she was saying. I might add...my husband is a very successful businessman who has dealt with the public and bookkeepers for 40+ years. He's extremely sharp. He was asking an entirely different question. But she just kept repeating her answer to the previous question. Both these women have absolutely no business being in customer service. We are business owners ourselves. My husband said if our employees treated our customers this way, they would be fired. They told us because our payment was so late that we no longer qualify for their automatic refill program. Now we have to request a refill, then be home when they come to refill, and pay them on the spot. We asked why they don't let people set up automatic refills and payments with a credit card. We received no satisfactory answer. But they did take my husband's credit card out of their file and charged him more than they needed to, before they would send a driver out to fill our tank. I know, I know. It doesn't make any sense at all. This company sort of has a monopoly on propane services around here. I guess that's why they don't really seem to care much about customer service, even to people who have been faithful customers for over 23 years. I will add this: my husband called again and spoke with a gentleman I'm sorry I don't know his name. He took care of things immediately. I won't go into all the details, except to say this, HE should be running their customer service department! Believe it or not, I have actually left out details about the extra fees the women tried to charge us, along with all the rather insulting comments they gave my husband about missing a payment. I would just say if you call and a woman picks up the phone, hang up and call back and hope you get the guy!