Dr Anstadt is great!!! & very kind!!! He cares!!! I was in pain in my eyes with Dry eyes & told…read moreme to come in his office for Emergency to take care of me.. Finally gave me the right eye drops!!... I'm to cont. Xiidra for dry eyes, He gave me bottle of eye drop for inflammation & get Refresh ointment for night time use... I got better in the few days.. Finally I got relieved from the pains in my eyes & I can keep them open!! Dr Anstadt & Dr Proctor are great eye Drs. Thanks so much!!!! CF

My eye exam was great, Dr. Anstadt did an awesome job and I don't have any complaints…read more However, the billing department completely messed up my insurance. I was billed under my health insurance and not my vision insurance that I pay extra for. I was charged a copay of $75, which I should have contested right then and there. But since it was my first exam on the new vision insurance, I waited to get home first before checking on what the copay should have been, which was only $10. I called the office right away to let them know the error, they said they would notify billing. After a couple weeks without hearing anything, I called and left a voicemail for the biller. The biller eventually returned my call a few days later and informed me there was no refund to be made. I later discovered they had actually billed both my health AND my vision insurance. At the end of the day, the vision insurance portion was cancelled by the eye center, and my health insurance portion stuck (likely because this netted the eye center a higher payment). Be very careful with the biller at this location and how your insurance is handled, and don't overpay your copay, they will not cooperate or be reasonable about it. They'll just keep the extra cash.

I was waiting for my appointment for over 1 hour. Several people that arrived after me were taken…read more1st. They scheduled a patient every 15 minutes. I was to be a new patient with a severe eye problem. There is no way he could diagnose my illness and proper treatment in 15 minutes. I felt he was more interested in volume rather that care of patient.

Dr. Proctor is great, professional and a wonderful doctor. Every time I go to their office everyone…read moreis smiling and they are quick, efficient, and Dr. Proctor is so knowledgable. I look forward to my eye exams every year. I would highly recommend Dr. Proctor and his team.

My husband and I have been going here, somewhere around 1988, (maybe earlier) when father was in…read morepractice along with sons and daughter. Both of us have had cataracts removed. In 2022, I didn't know I had a TIA, they immediately sent me to hospital where I was operated on. Very nice competent professional doctors. Carol M

He did surgery on my father. And my father went blind. From what we found out from other doctors he…read moreburned something in his eye. Stay away from this place.

Great place for all your eye care needs ! They're very thorough and have all the latest technology…read moreand plenty of experience to get your vision back!

I've been a Kirk patient since I was a kid-- my dad has been a patient of theirs for even longer. I…read morehad moved away, but have returned to help my parents. I always thought of them as completely trustworthy, but recently they performed magic for me. TLDR: Hiral Patel gave me the best prescription I've had in almost two decades and Viviana Cano eased my anxiety over switching back to contact lenses after almost three decades of wearing only glasses. Now, all the extra details. Last year, my vision was so bad that I applied for blind disability. My mom and dad insisted that I come home and go to Kirk for a definitive evaluation. Five hours into the appointment, my future was bleak. The final recommendation, a week later, was surgery. My parents were totally ready and willing to pay for it, but I hate spending their money and put it off put if off put it off. I'm going to skip the specifics on the stuff about the bad diabetic protocol prescribed by my primary and how I ginned up the courage to change my own insulin dosage and how that probably saved my life and jump right to the day when a friend told me that her eyes didn't track together and she didn't see in stereo but wearing hard lenses gave her real vision for several hours a day. I immediately thought "let's get me over to Kirk and ask them about this." I was almost too shy to make the appointment, but the possibility of being able to drive again was too seductive. I called and set the time. I got there an hour early. David and I sat in the parking lot eating precut watermelon from Jewel (same plaza.) I was nervous. Doctor Patel strutted to the lobby to grab me for my examination and I was immediately filled with confidence. Anyone with that much personal security must be great at their job. I was not disappointed. "I want this to work," I offered. She smiled quickly and told me "remember to blink." I'm drowning you in minutiae. Let me bring this to a 10/10 conclusion: my vision is now corrected to 20/20 (I can read a sign from three blocks away!) and the lenses correct my astigmatism and keep my eyes in line. Now: Viviana. When I asked her to take a selfie that she liked (for me to use in this review,) she is so humble that she didn't immediately understand that it was to praise and appreciate her. She's extremely deserving of both. I came in two days after my miracle exam, not sure if I had successfully removed the acuvue daily lens from my right eye. She took a peek and confirmed that it was out, and placed an order for some more trial lenses so that I could make sure it was the right fit for me. I came in again today with both lenses still in and significant anxiety over that fact. Today, Viviana removed the lenses and gave me a comforting tutorial that I think might help (and then listened patiently and socially awkward me gave her an unsolicited lesson on trafficking of vulnerable groups in rural areas that flowed from my rant against Loyola facepalm. Patient and kind and so helpful! Thank you. Infinity/ infinity

Dr. Bakos has been taking care of our entire family and their eyes for many years…read more EVERYONE is extremely kind and professional. It is not difficult to get an appointment and wait time upon arrival is minimal (pretty much unheard of at an ophthalmologist's). Please continue with this outstanding service!!

Dr. Irene Bakos is a gem. It's so nice not to be rushed out of someone's office and have them…read moreactually take their time. She actually was the only doctor to diagnose me with something that no other doctor identified...ever. As for the BS review from that Brygith girl: Why didn't you pay the 100 plus dollars for the doctor's visit for your grandmother? Don't tell me you can't afford it. Even your job at 7 Eleven pays that much. FYI, we had no insurance and they took great care of us. Have you ever heard of cash, Brygith? It's what you get when you work for a living. Stop leaching off your grandmother and grow up.

Just returned from laser surgery at the Elgin office with Dr. Owen to repair tears in my retina…read more A terrific outfit. Set up an appointment within 4 days of my call. Got me in and processed very efficiently and quickly. The staff is a delight. And instead of having me come back they performed the laser surgery on the same day. Very grateful to Dr. Owen his staff and my referring doctor, Kaitlin Keller for the quick attention. I recommend this doctor very much. Thank you

Had my first appointment with Dr. Owens and am very pleased with him and his office staff. I did…read morenot have a long wait, even though the office was busy. Dr. Owens is personable, takes time to answer questions, and has up-to-date equipment. One of my neighbors was also at his office and she agrees that he is the best. i speak English, but there were Spanish speaking patients there, so either he is bilingual, or he has someone on his staff who can translate.

I do not recommend this business. I had care with Dr.Bahk! My care was subpar. The quality of care…read morewas terrible. The 3 Erie Court office staff was rude and unprofessional on every level. Dr Bahk cater to elderly and Medicaid patients so expect to Wait for a tremendous amount of time. This office gave me such a bad experience.

Worst front office and billing department . Been a patient…read morefor over 15 years. Was told Dr. Levin said he will not see me due to $65 balance which no one could tell me what it was for.