Stopped in on our way south to check out Letric e-Bikes. We got some great information and learned…read moresome new things about e-Bikes. They offer free test rides in the parking lot outside. They also have rentals. They have plenty of bikes and accessories for every age group. Excellent customer service.

My girlfriend & I stopped by to check out the Velotric Discover 2. We were both impressed with the…read morebike and plan to buy one from this store. The owner was very knowledgeable about the bikes as encouraged us to test drive them. Both the owner and her staff were very friendly and accommodating even though it was near 5:00pm when we stopped. We both felt that for the money that the Velotric D2 was a great buy for the price.

Tom and Leslie are extraordinarily knowledgeable, enthusiastic and accommodating. I really…read moreappreciated their help evaluating my ancient hitch and helping me find the perfect new bike rack. They did a very thorough job demonstrating its use. Great experience!

Very Great Place. Family Owned and Super friendly. Will stop and talk with you about anything even…read moreif you are shopping or just shooting the breeze. I will take my bike there for years to come because they know what they are doing.

This place is fantastic. The owner was super helpful, got my bikes fixed while I waited (it was not…read moresuper complicated). I will definitely go back.

Outstanding drop-in service. I caught Brent just at the end of the day on a Saturday to help with a…read morestubborn tire/rim fit. After a little troubleshooting and some crafty use of the tools in the shop, he got it done. Thanks a million - my Sunday ride is back on.

I took my bike in to replace the rear derail-er and give her a tune…read moreup. Parts are hard to come by right now but they managed to get it and I had my bike back in 2 weeks ready to go. Since then I've been riding every other day, even from Akron to Canal Fulton. She runs great. A big thank you to the staff. I recommend them.

I've been going to R-D bike for YEARS! For everything from tire repair to a whole new bike, local…read morepeople caring about their customers and community! Best place couldn't recommend it enough!!

Very friendly and easy to communicate with especially via text. Amazing hours of operation to fit…read moreour busy vacation, awesome. Thank you for being so accommodating and easy! Trails were right there to jump on- AND BEAUTIFUL ! Breathtaking at times!! Bikes were in wonderful condition and it was the perfect ride at the end of an awesome day!

We came there with 12 people and the bikes were not ready on time. We literally were late, waited…read morefor less than a half an hour. Service was perfect. And he didn't charge us one penny. Would not even take a tip. Please support this wonderful business. You rock Rob!!!

I think the problem with Mountain Road Cycles is like a lot of places these days, rotating staff…read more I called a month or so prior and got someone who seemed relatively pleasant and somewhat helpful. When I called today to have my bike checked out I was told "sure we are not busy, bring it in, we'll look at it and if nothing is really wrong with it there won't be much of a charge, we'll get you in and out". When I brought it in 30 minutes later it was another story. The short dirty looking fellow that came out to "help" me was condescending and said to even look at it all, I'd have to leave it there and it would cost almost 100 dollars after tax. He had a seriously nasty attitude and was trying to get rid of me as quickly as possible. How busy can they be in March? Anyway, I told him that's not what I was told on the phone and he said it was. I told it that it most certainly was not and I left. Huge waste of my time and I'm glad I only brought one bike in. I have four. I planned on having some work done on a couple of them there too. I wanted to see how this went first. If you didn't buy one of their bikes, don't take it there. That's the message I got. Typical attitude for the area.

Amazing bicycle shop. The men there are very knowledgeable, courteous and helpful. There prices and…read moreavailability of accessories is great! Highly recommend this shop for any bicycle need.

Purchase 2 e-bikes. The experience was flawless. No pressure from the owner. He explained…read moreeverything about the bikes. Answered all my questions with patience. I placed an order for two bikes. He told me they should be in within 7-10 days. Not only did they come in. He assembled them and had them ready the same day they came in. I highly recommend outspoken. The bikes are awesome. Don't know why I waited this long to get one.

Quick service with extras! I got a flat and they got me in immediately! Fare price for the…read moreservice, plus Dave went over my bike and tightened up my basket and handlebar mounts. He ever wrapped my wires/cables from the handlebars better than the original. The fact that they didn't sell my brand of ebike made no difference! If you have an ebike, this is the place to take it for service!! They have a wide selection of ebikes so this would be a must stop if you are looking for one!

We went past this place and had to go in and explore. Of course we were in the market for an…read moree-bike. Although we didn't purchase a bike from them, they were absolutely fantastic. They made us feel like we the customer were important. They answered all our questions and from start to finish they were the same. We did see a mom and her two young children come in and look for bikes. You can see how they made sure that the child was looking at the right bike for their size. The child was so excited to get in the bike. So cute. If it were based on their knowledge, awesome personalities alone we would have purchased bikes just because we know that after the sale they would be there for the customer. So sorry guys we did not purchase the bikes from you (not exactly what we needed) I hope others are guided to your bike shop and their perfect bike will be waiting.

In mid July, on a Michigan to D.C. Great Ride epic adventure... my new LITESPEED Cherohala was…read moreasking for just a bit of rear derailleur fine tuning TLC for complete perfection on the long journey that lie ahead. Before I could even rehydrate with the ice cold water offered, Matthew performed the task in a most stellar and professional way allowing the endurance Ti to continue on conquering all the roads and trails with ease. Paul K.