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    Kent County Solid Waste Operations

    5.0 (1 review)

    Services - Kent County Solid Waste Operations

    Recycling dropoff

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    6 years ago

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    PADNOS Turner Recycling Center

    PADNOS Turner Recycling Center

    (3 reviews)

    Very pleasant, efficient and helpful. Drop off site convenient with wheeled carts to haul your…read more"junk". They even took my old Christmas trees with lights! Cash payment on site. No complaints and have used them many times!

    DO NOT RECOMMEND -- DISHONEST AND MISLEADING PRACTICES, ESPECIALLY TOWARD NEW CUSTOMERS…read more I made it clear from the beginning that I was a first-time customer and that this was my first time doing business with them. Based on my experience, that did not result in clearer explanations or transparency--instead, it appeared to work against me. They attempted to downgrade the quality of the metal I brought in without providing any proof, testing results, or documentation to support their claim. No explanation was offered beyond their word. I was intentionally kept in the dark until the very end of the process. Only after my profile was fully created and I was fingerprinted was I told what they intended to pay. As a new customer, this felt especially misleading and calculated. Even more concerning, I was given three different weights for the same material. The weight I was verbally told in the scale room did not match the weight printed on the receipt and was short by approximately one pound, with no explanation for the discrepancy. Because of these issues, I requested my material back and took it to West Side Metal & Iron, where it was confirmed that the metal was exactly what I originally stated and not the lower-grade material this business claimed it was. That confirmation made their earlier claims appear deceptive. They also fail to disclose critical payment restrictions upfront. Customers--especially new ones--are not informed that payouts are capped at $25 per day. Any higher balance requires returning later or waiting for a check to be mailed, which can take 4-7 business days. This information is withheld until after the transaction is already in progress. If you are a first-time customer or do not have extensive knowledge of scrap materials, be extremely cautious. Based on my experience, this business appears to take advantage of inexperience through withheld information, inconsistent weights, and questionable grading.

    Herrington's Waste Services - Cartoon garbage collectors

    Herrington's Waste Services

    (9 reviews)

    Moved in to a new house 3 mos ago and former owners had Harrington's. They were satisfied so we…read moreset up service with them also. Arranged for new service in our name and had them cancel service in former owners name (which they supposedly did). Received a bill in former owners name. Called Harrington's and told them. They said just pay the bill and they would change everything in their system (which they were supposed to have already done) and credit our account. Paid the bill in full for 3 mos service, changing info. on the bill to my name. A couple weeks later got a bill in my name for 3 mos. service. Paid that bill in full. Called Harrington's to let them know there was still a problem with billing. They apologized and said they'd take care of it in their system. Got a bill 1st week in November in the former owners name with a past due balance. Tried several times calling Harrington's but either got a constant busy signal or a recording saying they were unavailable and to call back another time but I don't have the time to keep calling back. On our last scheduled pick up day, put the trash and recycle bins to the street for pick up. When I returned home in the afternoon the trash bin was missing, recycle bin still there. Called Harrington's on that afternoon (Wed.) and asked if they picked up bin. Was told they shouldn't have but they would check and contact me shortly. I asked for a new dumpster to be delivered the next day as we needed one for trash, no matter the reason it was missing. Harrington's never called back that day. I had to call back the next day (Thurs) only to find out they did pick up the bin because of the past due balance for the former owners. It didn't matter that we were paid ahead for 6 mos of service. Was told the dumpster would be delivered that day (Thurs) as we were on their delivery list but at the latest it would be delivered Monday. Surprise, surprise, no dumpster delivery. Of course when I called back on Friday they were closed. Don't know how they stay in business with their accounting practices. They're extremely nice to talk to on the phone and promise to take care of everything but their service is terrible. I'm an extremely dissatisfied customer! UPDATE: Within minutes of posting this review, I received a phone call from Sandy Harrington. She wanted to rectify any problems I've had to ensure my satisfaction with the company. She arranged to have a dumpster delivered that night (well after business hours) and it was . She also made a follow up phone call the following Monday morning to let me know she looked through my account and the former owner's to determine why our dumpster was inadvertently collected. She said the only thing she could figure out was maybe it was for another address on our street and ours was mistakenly collected. She apologized for the oversight and told me to be sure to call her personally if I ever had any questions or concerns about our account/service; customer satisfaction is important to her and their company. I appreciate their willingness to take care of the problems. Would have given more stars had the problems not taken place.

    Very poor communication within their business. I had called to put my service on hold because I…read moreleave for the winter and asked for the final bill, the man on the phone gave me a price of 19.00 They never completed the stop service and kept billing me. Once I discovered the error the lady I spoke with was very rude and insisted I pay. I obviously wasn't going to do to their poor in house communication. I just called them and figured I would give them another chance and guess what they said they wouldn't service my address. That's what kind of idiots they are. Blame you for their mistakes. Wouldn't recommend this company to anyone..

    Kent County Solid Waste Operations - recyclingcenter - Updated May 2026

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