Very pleasant, efficient and helpful. Drop off site convenient with wheeled carts to haul your…read more"junk". They even took my old Christmas trees with lights! Cash payment on site. No complaints and have used them many times!

DO NOT RECOMMEND -- DISHONEST AND MISLEADING PRACTICES, ESPECIALLY TOWARD NEW CUSTOMERS…read more I made it clear from the beginning that I was a first-time customer and that this was my first time doing business with them. Based on my experience, that did not result in clearer explanations or transparency--instead, it appeared to work against me. They attempted to downgrade the quality of the metal I brought in without providing any proof, testing results, or documentation to support their claim. No explanation was offered beyond their word. I was intentionally kept in the dark until the very end of the process. Only after my profile was fully created and I was fingerprinted was I told what they intended to pay. As a new customer, this felt especially misleading and calculated. Even more concerning, I was given three different weights for the same material. The weight I was verbally told in the scale room did not match the weight printed on the receipt and was short by approximately one pound, with no explanation for the discrepancy. Because of these issues, I requested my material back and took it to West Side Metal & Iron, where it was confirmed that the metal was exactly what I originally stated and not the lower-grade material this business claimed it was. That confirmation made their earlier claims appear deceptive. They also fail to disclose critical payment restrictions upfront. Customers--especially new ones--are not informed that payouts are capped at $25 per day. Any higher balance requires returning later or waiting for a check to be mailed, which can take 4-7 business days. This information is withheld until after the transaction is already in progress. If you are a first-time customer or do not have extensive knowledge of scrap materials, be extremely cautious. Based on my experience, this business appears to take advantage of inexperience through withheld information, inconsistent weights, and questionable grading.

Lee N Rebecca Archambeau · July 23, 2018…read moreThis place is just wonderful. The whole staff are very friendly and helpful. They have the best prices in town. And they are a full-service recycling center. I would like to give a special thanks to Abd and Vince . And Also I would like to thank the girls in the office for being so friendly and nice. I have been a customer for about 3 years now. And I always been treated respectfully. God bless your company. And may it continue to grow

From the owner: Specializing in: - Scrap Metals…read more- Demolition Contractors - Metals

2 people showed up to move everything we had for junk and didn't hesitate to take a few extras we…read morefound before they got here. Fast, friendly and efficient. Reasonable price. I will use them again.

No stars. Booked but they never showed. Never responded to texts or emails after the initial…read morecontact.

Cheapest price for removing a mattress. Every online estimate I came up with for other places was…read moreat least double. Knowing everything that could be recycled made me feel better about my decision to have Justin haul them away. I will definitely be recommending him to family and friends.

From the owner: We specialize in recycling metals and junk removal . We also do garbage removal and trash outs for…read morebusinesses, home owners, rental owners etc. Newly added commercial and residential cleaning services. 15 years experience. One call cleans it all!

Didn't appreciate the lack of customer service I was given when I came home from being gone for 2…read moremonths common sense told them I was bk they picked it up the first time and just left it there the second time,immediately 77 years old and can't drag that garbage bk,so it will sit at the end of the rd till next week,

I've talked to this company twice since they took over for Farmers Disposal, and both times were…read moreawful. Some of the rudest customer service I've ever experienced -- seriously, every time you call they're short, dismissive, and just plain mean. I missed one pickup day when they took over and was told it would cost $20 for a single pickup, when a full three-month bill is only $60. Then when I called to cancel because I was moving, they were incredibly rude again -- even refused to let the new homeowners use the service I had already pre-paid for. When I tried to explain, the rep actually called me dishonest for wanting to cancel after my three months were up. To top it off, they were rude about picking up the trash bins -- even after I said I had recommended them to the new homeowners. Safe to say, I'll be telling them not to use this company instead. Bottom line: terrible customer service, no empathy, and rude for absolutely no reason. You can tell they hate their jobs. Avoid them if you can. I understand why Farmers Disposal was so successful in the area and I'd pay more to avoid Arrow Waste. Funny enough, they lost a customer at my new house too.

Great people, excellent for electronic recycling. It's…read moregreat having a local, convenient electronic recycling resource.

I've had good experiences at Comprenew's 28th street and downtown locations several times, but I…read morecame into the Plainfield location a little unsure of what I was looking for, and I felt the staff member's annoyance with me so clearly over not knowing exactly what I wanted. I would have loved a little support and to have been able to talk through what I needed, but I felt he was fed up with me pretty quickly. I left the store with what I needed but feeling like an idiot.

Moved in to a new house 3 mos ago and former owners had Harrington's. They were satisfied so we…read moreset up service with them also. Arranged for new service in our name and had them cancel service in former owners name (which they supposedly did). Received a bill in former owners name. Called Harrington's and told them. They said just pay the bill and they would change everything in their system (which they were supposed to have already done) and credit our account. Paid the bill in full for 3 mos service, changing info. on the bill to my name. A couple weeks later got a bill in my name for 3 mos. service. Paid that bill in full. Called Harrington's to let them know there was still a problem with billing. They apologized and said they'd take care of it in their system. Got a bill 1st week in November in the former owners name with a past due balance. Tried several times calling Harrington's but either got a constant busy signal or a recording saying they were unavailable and to call back another time but I don't have the time to keep calling back. On our last scheduled pick up day, put the trash and recycle bins to the street for pick up. When I returned home in the afternoon the trash bin was missing, recycle bin still there. Called Harrington's on that afternoon (Wed.) and asked if they picked up bin. Was told they shouldn't have but they would check and contact me shortly. I asked for a new dumpster to be delivered the next day as we needed one for trash, no matter the reason it was missing. Harrington's never called back that day. I had to call back the next day (Thurs) only to find out they did pick up the bin because of the past due balance for the former owners. It didn't matter that we were paid ahead for 6 mos of service. Was told the dumpster would be delivered that day (Thurs) as we were on their delivery list but at the latest it would be delivered Monday. Surprise, surprise, no dumpster delivery. Of course when I called back on Friday they were closed. Don't know how they stay in business with their accounting practices. They're extremely nice to talk to on the phone and promise to take care of everything but their service is terrible. I'm an extremely dissatisfied customer! UPDATE: Within minutes of posting this review, I received a phone call from Sandy Harrington. She wanted to rectify any problems I've had to ensure my satisfaction with the company. She arranged to have a dumpster delivered that night (well after business hours) and it was . She also made a follow up phone call the following Monday morning to let me know she looked through my account and the former owner's to determine why our dumpster was inadvertently collected. She said the only thing she could figure out was maybe it was for another address on our street and ours was mistakenly collected. She apologized for the oversight and told me to be sure to call her personally if I ever had any questions or concerns about our account/service; customer satisfaction is important to her and their company. I appreciate their willingness to take care of the problems. Would have given more stars had the problems not taken place.

Very poor communication within their business. I had called to put my service on hold because I…read moreleave for the winter and asked for the final bill, the man on the phone gave me a price of 19.00 They never completed the stop service and kept billing me. Once I discovered the error the lady I spoke with was very rude and insisted I pay. I obviously wasn't going to do to their poor in house communication. I just called them and figured I would give them another chance and guess what they said they wouldn't service my address. That's what kind of idiots they are. Blame you for their mistakes. Wouldn't recommend this company to anyone..

My driver continually puts my cans in the middle of the driveway. I live on a busy street and…read moreshould not have to stop my car on the road to move my can to pull into my driveway or drive over the curb. This is the second picture I've posted of this happening and yet they seem to not care because it continues. The can in the middle started on the other side of the other can, why move it that far?

Republic does not tell you about pick up fees upon termination of services until after you have…read morealready signed up for services. Had to get the BBB involved to get the fees waved.