We left a voicemail on his phone on Saturday and he called back Monday morning, we were willing to go to his location but he offered to drive to galliano Walmart's parking lot for no additional cost, which he does for every customer, he was a very professional person, he had his small ladders, so no jumping on the car or stepping on tires or anything as such, he also had like a foam mat with suction cups which he put on the hood to then have his tool box, the details are just the thing that makes a job perfect, I could just imagine anyone else putting the tool box directly on the hood, having a new car, I would not be nice AT ALL to ask the person to take it off, on top of being very professional with all his equipment he was absolutely delightful, his attitude, the time went by fast with his conversation, a very nice person. We are very satisfied, the crack was almost a foot, very nasty and thick, it was one of the worst you can get, and now it's barely visible, 100% recommend . read more