Brakes were slowly going and my brake light had been on…read more Gave Rich's a call; they said I could bring the car in the next day! Dropped off the car, got a couple of update texts with digital photos during the day. They diagnosed the problem as a brake fluid leak. I didn't like the look of some other parts in the photos, so asked them to do the extra work. Picked up the car the next day; brakes were just as soft as when I brought it in!! I called and brought the car right back. Didn't have a ride home, ‍ but they were nice enough to offer me a ride home. Pretty disappointed as a first time customer. Will update when I finally get the car back.

I have been going to Rich's Automotive for over ten years, since moving to the area and needing…read moresome repairs. Jake is accommodating and the time lines are efficient. Most work is completed same day, and they respect your vehicle. While I don't think the prices are incredibly low, they are definitely reasonable and fair. These guys are unlike most other similar places in that they are honest. There are countless times that they could have charged me much more for a bigger job if they wanted to, and their diagnostic tools are top notch. I recommend Rich's to all family and friends.

Catastrophic negligence…read more Improperly torqued drain plug destroyed my engine I had my oil changed at Whiting Auto Center on Dover Rd. One day before my next scheduled oil change--roughly three months later--the oil drain plug completely fell out while I was driving on the parkway. Every warning light came on, the engine lost all oil, and it completely shut down and was destroyed. My mechanic inspected the vehicle and confirmed the drain plug had fallen out while driving. It had clearly been undertightened/improperly torqued during the last service, slowly seeping oil over those three months until the vibrations on the highway finally vibrated it completely loose. Whiting Auto Center was the last shop to perform an oil change on this vehicle, yet they are denying all responsibility for the catastrophic failure caused by their work. A routine oil change should not result in a destroyed engine. Their failure to properly secure a drain plug and their refusal to take accountability for the resulting damage is unacceptable. I strongly advise taking your vehicle elsewhere!

The shop is the absolute best in the area. Alex is always honest trustworthy does great work for a…read morereasonable price. He has a new shop down the street from his old one. I made the mistake of going to his old auto repair shop where they told me that he was no longer in business. This was a lie. They convinced me to have my work done by them. What a huge mistake these guys are nothing but con men Moe and Khalid are scammers. Charged me $3,000 for throttle body tune up an oil change they did none of it. Stay away from the scammers. I'm getting the police involved in bringing criminal charges of theft by deception and Consumer Fraud. Go see Alex he's the best in the business. Whiting Auto Repair. He fixed my bmw, my Alfa romeo, and my Ford escape. I'm so glad that he is in his new shop. I wish him all the best and I will be a loyal customer.

Called to make an appointment for an issue i was having with exhaust noise. The gentleman on the…read morephone booked me in for the following day. Took it in and told RJ what the issue was. He had it up on the hoist and showed me the problem. He fixed it right up and as a bonus, repaired 2 hanging pieces that needed fasteners. Total cost was amazingly reasonable and affordable. Job well done!!! He also gave it a basic inspection and pointed out a bit of tire wear and gave advice. Appreciated! Would highly recommend this family owned business!

Earned Trust Friendly Service…read more Timely Knowledgeable Communication Cleanliness I had issues with my exhaust system that needed to be addressed and was expecting headaches, delays, mechanic mumbo-jumbo, and wallet-pain. Nothing could be further from the truth at Brick's Best. When I arrived at Brick's Best, I was greeted immediately by friendly faces who took my appt right on time. They invited me to have fresh coffee with cold Milk, some packaged snacks, and a sparkling clean bathroom. They diagnosed my issue in less than 10 mins and discovered another issue that I didn't expect and said they would fix that too. They promised it would be done before I left...and within an hour, it was done. They even took the initiative to replace my loose plastic engine plugs at no addl. When you go, ask for Reeves or his son, or trust anyone who works for Brick's Best. He's an old school mechanical magician with a new-school emphasized attn on customer service whether you are a motor-head or a mechanical menace like myself who relies on trusting the professionals not to rip me off! I promise you that any expectations you have will be surpassed. The whole team at Brick's Best valued my time, my auto needs, and my pocketbook. Thank you Reeves! Sincerely, Joe P

There is nothing better in life than trusting someone. Art is amazing. I've sent a couple of…read morefriends to him and he has supported my 2 cars for many years. Smitty's is a solid choice.

The absolute most honest and lovely father and son I ever met in business…read more Brought them my daughters car after it died on the GSP, and my husbands work truck, both times I was completely blown away by their honesty and professionalism. Danny the father, even presenting me with bad news on my daughters car had an amazing sense of humor and spent his time trying to find us another vehicle. I wouldn't bring my cars anywhere else. Highly recommend!

Very reputable! I would recommend their service to all. And would return to have them service my…read morevehicle.

Charlie gets it done right more then fair price wise I truly couldn't recommend him enough class…read moreact.

I am very happy with the service that I received in trying to solve The Mystery of the Deflating…read moreTire. Johnny Mufflers is right around the corner to my house. They treated me like a true neighbor and discovered the secret to why the tire was loosing air. A bad stem AND a bent rim, no doubt caused by these great roads we have here. Mystery solved, tire and new rim installed, neighborly service. I hadn't been to Johnny's before as a family member always took care of my car. I'm very glad to know that they are around the corner. I'm very eccentric, so anyone with patience for that, gets my vote.

Went here because of the reviews sorry to say BIG MISTAKE! These people are a straight up rip off…read more$1,200.00 for a job that was never finished and now that I bring it back so they can fix it the right way, they asked for $840.00 and not giving me the option on whether I want to pay that price for a repair. And my bummer has a dent in it now.

... 5-star rating every time! From the office staff to the…read moremechanics, to Dave himself in charge, there is not other place to go for expert vehicle service!

These folks are very nice, but they're horrible at bringing mechanics. Brought my vehicle for a…read moreleak in the trans axle (4X4) and was told it was normal. Took it to a Ford dealership, turns out it's a well known issue, and thousands to repair. These "mechanics" missed it.

I have taken our vehicles here for many years and have always experience reliable and honest…read moreservice.

Ok so you all know the one where the guy tells you your whossisfratsis needs blinker fluid and then…read morenails you for $2000 in repairs you don't need while not fixing what you do need? Say goodbye to that. Welcome to a mechanic you can actually TRUST. One who will either do what you need, be honest about what you need or give you the number to the junkyard if he thinks that's the right move. Roger and crew are up on the latest and the not-so-latest making this the perfect place to take your minivan (if you're into that sort of thing), your commuter OR your '68 Skylark that your dad gave you... or even that Trans Am shell you've been promising yourself you'll restore. They can turn that thing into a fire-breathing daily you can drive to work OR cruise OR the strip!!! Trust Ignition Garage. I did, and I've never looked back.