My daughters, now ages 7 & 9, have been going to Dr. Trautman since they first started using their…read morechoppers. Actually, it was even before they got the motorcycles; probably since they first had teeth buds. We've always had a positive experience. The staff is super nice, very knowledgable and Dr. Trautman has a very calm manner of interacting with the kids. The folks that do the teeth cleaning are awesome and somehow have managed to make it an event for the girls to head over. They explain everything to them, and have never been the least bit pushy. I remember the first day my older daughter was there, sitting in the chair with huge sunglasses on, almost seeming to enjoy what was happening ... she left wanting to be a dentist. Now she wants to be a cat-unicorn though, so take that for what it's worth. The facility itself is clean and bright, with a big fish tank and a train that runs along the ceiling. It has an open floor plan so you can really see what goes on in the place and it's pretty interesting. The building itself is centrally located right off North Buffalo road, in the heart of Orchard park. I'm writing this review because after we left there today, my daughter was smiling like crazy and happy because she felt really proud of herself for having a great checkup and I believe that Dr. Trautman and his staff had a big part of that moment of goodness. So anyway, If you're looking for a great pediatric dentist, I would highly recommend Dr. Trautman and his staff. Thanks for reading all that jabber. Now go have some pizza. You earned it.

Dr Trautman has been honing his skills for 25 years, he is also an instructor at UB. He knows his…read morestuff, and his patients. He is the only dentist you'll see in his office, he is personable and funny. You won't come in wondering who you are going to see, he knows all of his patients and treats each one with much respect and care. As much a your child's pediatrician, a dentist plays a big role in a child's life. I highly recommend Dr Mark.

This place horrible u call it instantly hangs up on u. I call back a couple more times does same…read morething.....

I am not a patient however I pay for his procedures and I feel that he bills in a strange fashion…read more I am the POA of my brother in law that is currently residing in a high functioning mental health facility. My brother in law was recently informed that he needed to see a dentist. Whatever. If you read my reviews you know that I abhor dentistry. He was sent to this dentist per protocol as per house health regulations. All fine and good. My B-I-L had been on medicaid for two years. He was switched to MEDICARE effective January 1, 2016. He is well aware of this and keeps notes. OCD is part of his diagnosis. He visited the dentist twice. $300.00 worth of nothing. And the bill was submitted to MEDICAID. In March. Dentist cannot explain why they submitted payment request through Medicaid. I have not been paying for Medicaid since December of 2015. Now Medicaid wants $1300.00 for this/these procedures that have not really/maybe been done. Wow. Chose wisely. Not this place.

check out this other reviews found online. this guy is a fraud…read moreNever answers the phone pulls the wrong teeth has conversations with others while performing dental surgery double dips on your insurance charges your insurance yet somehow you still get a massive bill

Had my canine tooth removed due to my insurance being terrible and not supporting many places to…read morehave a root canal done. The Doctor who take care of me really didn't wanna do it but he understood and was really understanding of the pain I was in. Overall, the nurses were amazing and the doctor was amazing and since I pinky promised to leave this, here ya go! Thanks so much for taking care of me!!

I've been seeing Dr Keohane for many years. He has been my dentist for over 30 years. I don't…read moretrust any other dentist but him. He listens to you and he makes sure that you are not in pain when he's doing your teeth. If you're looking for a dentist, he's the one you want, Dr. Thomas Keohane.

The staff is extremely rude and disrespectful. they do have a working fax and u are expected to…read morewait to receive referrals via snail mail. they do not email anything and they are very argumentative. I asked for the name of the person I spoke with and she refused to provide her name. kept talking over me and ignored all of my questions. this place is a disgrace and should be reported. I will be filing a full complaint to my insurance company. trust me avoid this place at all costs. not worth the BS The place is trash

Dr. Kirti and her assistant Johanna took amazing care of my son who needed a serious amount of…read moredental work after being improperly treated by UPD. They were extremely patient and kind, and made what could have been 5 horrible appointments as bearable and pleasant as could be. Where UPD offered to option other than to fully sedate my 13 y/o, Winning Smiles was able to take care of him with a little nitrous and Novocain. The front staff is kind, friendly, thorough, and caring. We felt 100% comfortable utilizing the facility during the summer with their restrictions in place. They took great care to ensure everyone's safety. We are so happy to have switched to WS Buffalo.

If it was possible to give them negative stars, I would do it. Absolutely awful place. Dentists are…read moreok. Office staff is absolutely, amazingly awful. Doing procedures that I did not authorize and then charging us for it when our insurance doesn't cover it. there is even notes in my children's files that I do not want things that my insurance doesn't cover. But those sneaky buggers continue to do things without mine or the insurance's approval.

Prompt, kind and quality care! Local, family owned and operated. Enjoyed my experience so much…read morethat we now bring my grandson there as well!!

I have been coming to this place for about four years now. Finding a good reliable dentist is…read moreprobably like finding a needle in a haystack it's nearly impossible. I have horrible memories about going to the dentist but it's something we have to do and I'm glad I found this place. Especially because they saved my husband life. My husband had something on his tongue that resembled a canker sore he had previously reach out for medical help but was reassured that it wasn't anything important, months passed by and he forgot about it but one day he noticed that it didn't go away. We decided to make an appointment with the dentist to figure out what was on his tongue and right away the dentist said my husband should get a biopsy and he was concerned. My husband is very healthy, athletic and young so we didn't worry to much. My husband got the biopsy done and the doctor he was referred to by the dentist called that he wanted to see my husband right away we started to worry but never imagine that they would diagnose my husband with oral cavity cancer. Long story short it's so important to find a good dentist and be consistent with them. I love this place but the only thing I don't like is that you have to pay upfront and then you are reimbursed by your dental insurance they do fill out all your paperwork and send it to your insurance which makes up for the fact that you have to pay upfront!! Best dentist in WNY!

My wife took our grandson Henry to see Dr Dunn. She was wonderful taking care of him. He has…read moresensory issues and Dr Dunn was so patient with him. We will be taking Henry back as directed!!

Dr Dunn has treated both of our children over the years and we could not have been more satisfied…read morewith her efforts. She has always presented the wonderful combination of gentleness and professionalism. We highly recommend her!

I've been with Dr. Johnson for many years. He is thorough and friendly and I'll stay with him even…read morethough he is not in network with my health insurance.

Administrative staff is a nightmare ever since COVID. I've been a patient for 30+ years and they…read moreaccused me of keeping an insurance check. I had to get a copy of it and prove that they endorsed it and cashed it. No clue what they did with the money. Not even an apology.