I worked with Jim on replacing 16 windows in my home on the north side of Chicago. He was very…read moreknowledgable of the products available and took the time to explain the options in detail. They were attentive, timely and did a fabulous job. I am hoping to get them back out for a few more projects. Great to know a qualified and trustworthy contractor. Thank you James Thomas Renovations!

I worked with Thomas and Jim on several projects, and I have nothing but great things to say about…read moremy experience. On occasion as with any large project, things do not always go perfectly smooth with the manufacturer /order. Yet both of those guys followed up with me right away, and took care of it. Felt like V.I.P. working with this company. Very impressed with how they managed some involved projects. Will surely look forward to working with them in the future.

I am sharing my experience with the construction team for this Servpro franchise to help others…read moremake informed decisions. This review reflects my personal interactions and concerns and is not directed at Servpro Corporate or other franchise locations. After a water-damage incident, this franchise handled both mitigation and the beginning of a rebuild of my only bathroom. Mitigation took about three weeks. Although it initially appeared satisfactory, I have since been informed by my insurance provider and other professionals that moisture may have been left in the crawlspace, which has contributed to buckling in my hardwood floors. The floors are now raised and uneven, and this has caused structural issues in our hallway--including doors that no longer open and close properly following mitigation and the new subfloor installation. For the rebuild, my insurance approved the estimate on October 1st, and the franchise accepted an 80% deposit on October 7th. In writing, I was told that work would begin within one week of payment and that the bathroom would be completed in approximately 4-5 days. I have emails and messages documenting this timeline. Because this is my only bathroom, this commitment was essential. Despite these assurances, the project did not start on schedule, and the delays that followed were significant. Work that appears to require a permit under my city's regulations was performed without one. When I first asked about the permit, I was told it wasn't needed; after confirming with the city that a permit was required, I repeatedly requested that the franchise submit the application. Although they stated several times--verbally and in writing--that they would file it, the city confirmed on every check-in that no permit application had ever been submitted. After I requested permit and insurance information, the team stopped returning to complete the work. This occurred around week 7 of us living in a hotel due to delays and halted work. At this point, I have been without a functioning bathroom for more than 10 weeks and was displaced from our home for a total of 8 weeks. The bathroom remains incomplete, with only a toilet installed. I also have photos and message threads showing that the toilet I ordered through them was replaced with a completely different model than the one we discussed. I also included emails documenting the timeline they provided, which we now know they did not meet. It is almost December, and we still do not have a completed bathroom. I raised these concerns with the project superintendent and then escalated them to his supervisor, who asked for additional time to resolve the situation and "make it right." More than three weeks passed with no action, and the permit issue remained unaddressed. They sent an email saying they would file the permit and copied us on it, but the city confirmed that no application was ever submitted during that time. Daniel Baier has repeatedly been difficult to work with during this frustrating process. He has repeatedly made false promises that he won't deliver. We filed a complaint to his boss George Foster- who pleaded with us to let them "make it right". That was over 3 weeks ago and again, no progress has been made. They still have not filed for a permit in my city after multiple request and email reminders. We have no bathroom in our home after 3 months of working with this Servpro. I have called the city every day to check the status of the permit, which I am told there is no permit pending. Dan continues to tell us that he will do it right away when I remind him. 3 weeks later and multiple emails in between about it, still nothing. Newest update: They eventually agreed to terminate our contract after repeated requests to do so, demands for reimbursement, demands to address the floor damage, and after we filed corporate-level complaints. We did not reach a resolution on our concerns. Our contract ended around week 10 of the project. After 10 weeks, we still do not have a fully functioning bathroom. Had we known they would fail to perform within the timeline they provided, we would have hired another contractor for the rebuild from the beginning. As of November 27th, still no refund on any of our deposit.

When I first called, I spoke to a woman who assured me "100% guarantee" that there would be no…read moreglass and that the pool would be safe for the party with the kids.  Andres came out and reviewed the job.   He informed me that for $600 he would shop vac, power wash, and sweep the glass.   He ensured me that all the glass would be gone.   He told me he had to go back to the office to write up a contract. After I signed the contract, they sent out two young men with a new plan.   Now since I had paid, they had decided not to power wash and instead just to vacuum and sweep.   After the young completed they informed me that they were about to leave.   I picked up a piece of glass and showed it to them.   He said he'll call the office.   He called the office and then they changed the plan again and decided to power wash.   The young man informed us that he had never actually dealt with a situation like this. Upon completion there was still glass and dirt.   Here I am days later trying to do the job myself.   I now have cuts all over my hands and am spending hours trying to fix this myself. If they couldn't do the job they should have just told me.   They shouldn't have "guaranteed" that they could handle this.    Having failed miserably they should, in the least, give us a refund.     No supervisor was sent.   No one experienced to handle this situation was sent.   No one followed up to ensure the work was done correctly...and it wasn't. WE are disappointed and feel taken advantage of.   The party is Saturday and I'm still trying to fix the situation.

We recently completed a kitchen remodel with Hogan Design & Construction, surpassing our…read moreexpectations. The team was creative, respectful, and kept us informed throughout the process. Doug Panozzo, our Project Manager, was very meticulous, ensuring every detail was addressed. We absolutely love our new kitchen.

We loved working with Hogan -- we didn't need to worry about any coordination between different…read morecontractors for our kitchen renovation. Our PM Doug was a really excellent, reasonable, and respectful communicator. He had our interests in mind all throughout the project and he was a clear advocate us and for the project going well for everyone involved. When challenges came up, he addressed them honestly and was very clear about the issue and why something was happening. We wouldn't hesitate to work with Hogan again!

We had TimberBuilt build the most beautiful addition in our home. It was a huge job and I couldn't…read moreof asked for it to be any more perfect. I was very nervous since we had walls taken down, a screen door area removed and our whole house was opened up. However, they were there throughout the project and they treated us as if we were their only customer. They answered all of our questions and we never felt that we couldn't trust them. Rolando and Sean were outstanding. Also, Timberbuilt only uses their employees (painters, electricians, carpenters, etc) which are also very outstanding and trustworthy. You wouldn't have to worry about other contractors along the way. They allowed us to have the home we always dreamed about.

I'd just like to say that Mike and his team from TimberBuilt listen to their customer's concerns…read moreand trouble-shot it with diplomacy and professionalism. As a future customer seeking to convert my 3-Season Room to a 4-Season Room, I am genuinely looking forward to hiring Mike, Brian and their team at some point in the future. I appreciate the hands-on customer service and expertise. They run a niche business that specializes in an area that's relevant to what homeowners love to add on to their homes.

Eric worked with us on our primary bathroom remodel and did an excellent job. He met with us…read morepromptly and provided an easy-to-read contract and a sketch of the proposed design within one day, all at a very reasonable labor price. His process was straightforward and showcased his 25+ years of experience in building and remodeling. Eric guided us in researching and selecting the trim and other items we wanted to replace or upgrade while he managed all aspects of the project. The scheduling was smooth and efficient, and both he and his subcontractors worked incredibly hard. Eric is truly an expert in home construction and remodeling, and we highly recommend Eric Honea Construction.

Eric Honea is a professional and ensures that he does the work perfectly. Eric installed our…read morekitchen cabinets. We liked his work so much that we asked him to rehab the additional apartment in the building that we were going to rent out. He brought the shabby old apartment into the 21st century and we were able to rent it out almost immediately! He did not add on any additional charges and worked with us to stay under budget. If there was any change in the project or unforeseen repairs he consulted us and assured us he would try to stay under budget and he did! He did all the light fixtures, painted the entire apartment, re-grouted the two bathrooms, updated the closets, installed a couple of new appliances all by himself and on time! I don't think it gets better than this. Headache free and totally worth the money.

We've worked with Manny on several projects: installing a new tub, finishing and insulating our…read morebasement, and doing reconstruction after a flood. Every single time, he's exceeded our expectations. You'd never know there had been flood damage; the work is seamless and truly flawless. What sets Manny apart is not just the quality of his work, but the way he partners with you throughout the process. He listens to your ideas, helps you pick designs that fit your style and budget, and brings smart, experienced suggestions that only come from someone with deep industry knowledge. His team is fast, punctual, hardworking, respectful, and trustworthy, and Manny himself is committed to getting every detail right. He guarantees and delivers perfection. After the first project, we have never even considered anyone else. If you want a general contractor who treats your home like his own and doesn't leave until it's done right, Manny is your guy.

Manny and his team did a complete remodel our home. From the planning stages to the final touches,…read moreeverything went smoothly. We couldn't be happier with the results. On top of that, pricing was very reasonable.

The most professional company in their field I ever hired. Experienced, quick and quality work…read more They installed everything in my new construction house 3 years ago and everything works perfectly! Recommended...

have used them several times at two different houses. professional fast and courteous. solved…read moreproblem at house we were selling when others could not figure it out.

We had a great experience with Sunny Construction during our bathroom renovation. Rafal and Andrew…read morewere were professional, communicative, and paid close attention to detail. They continually asked for our input along the way. The quality of the work is excellent, and the finished bathroom looks great! We're very happy with the results and would highly recommend them.

Rafal was able to come in for an estimate, and assess the issue I had…read more He gave me all the different options I requested in regards to the bathroom fan installation and shower glass door options. The work was quick, didn't have any issues, and Rafal was very nice to work with

Ibro is wonderful and did an excellent job on my bathroom that looked like it was straight from…read more1960. He kept me updated on the status of the project daily and was always up front and honest about any additional cost. I would highly recommend this business for any home renovations you may have

Haris Inc remodeled our two bathrooms 5 years ago. Fast forward, about 6 months ago we started…read morenoticing a stain on the ceiling below the bathroom from water damage. Stain was getting bigger and bigger, until we literally got a gush of water coming down through the light in the bathroom below. The person that is helping us now uncovered a whole laundry list of issues. This review does not allow that many characters for me to describe everything, but one thing I have to mention: Ibro left a live wire in our shower wall. I am very happy for all who are satisfied with the work provided by Haris Inc. I just need to bring this up for everyone's awareness and safety!