Incredibly helpful customer service; care and attention was given to both answering my questions…read moreand delivering the plant ordered.

una experiencia muy hermosa excelente calidad de servicio muy agradables recomendado.read more

Service was very good Friendly staff I'll definitely…read morerecommend Bianca was attentive

The worst place to get flowers, not only can they not think of ideas to do arrangements customer…read moreservice Is extremely poor!

Amazing! The lady who's runs this store is so nice don't be intimidated by the reviews, she has a…read morelovely dog who's super friendly and loves to play. SUPER affordable and wide verity of flowers. I asked for a mini flower arrangement when i walked in she made a beautiful one in 5 mins and it was so cheap! 10/10 will go again

This is the worse place I ever experienced it smells like a zoo in there not to mention dogs are…read morebarking extremely loud and cats are all over the place as well it should be kennel or a pet shop

Extremely unprofessional I tired calling to schedule an…read moreappointment to look at some flowers for my wedding. They told me to email them, when I tried emailing them they don't respond. It took about 2months going back and forth trying to get an appointment but the communication is terrible

I hate to write this review but after what happened today, unfortunately I need to…read more I called Caroline's on Saturday to ask if it would be possible to have two baskets for my job be ready by Tuesday morning around 9. I was told they checked and they were good to be picked up then. Fast forward to today, I get to Caroline's a little after 930, imagine my surprise when the woman behidn the counter tells me not only are the baskets not ready, they won't be ready for at least 2 hours. This isn't what upset me, listen I understand that things happen. What is insanely unprofessional is the fact that I arrived at my office about 7 minutes from Caroline's and she is on the phone with my coworker saying the baskets are ready. I was not told to wait for them, I was told they would need TWO MORE HOURS. I had to spend most of my day running around in circles back and forth when all of this could have been avoided if she asked me to wait 10 more minutes. I am extremely unhappy with the service and unfortunately I don't think I'll be choosing Caroline's anymore.

If I could give Joy more than 5 stars, I would. She went above and beyond for my wedding in every…read morepossible way, and I will forever be grateful for her talent, care, and dedication. From our very first conversation, Joy truly listened to my vision, asked thoughtful questions, and made me feel completely confident that I was in the best hands. On the wedding day, she absolutely blew me away. The flowers were more stunning than I could have ever imagined--every bouquet, arrangement, and detail was perfection. She captured the exact style I wanted and elevated it with her creativity and eye for design. The ceremony arch took my breath away, my bridal bouquet was everything I dreamed of, and the reception space looked magical. But what really sets Joy apart is her heart. She doesn't just "do flowers"--she genuinely cares about her couples and pours so much love into her work. She went out of her way multiple times to make sure every detail was perfect and that I felt calm and taken care of. Her kindness, professionalism, and passion are unmatched. Joy, thank you for making my wedding day so incredibly beautiful. I'll never forget walking into the space and seeing what you created--it felt like a dream. If you're a bride looking for someone who is not only insanely talented but also truly cares, look no further than Joy. She is a gift.

I am writing this review based on how amazing Joy is. I have not used her for flowers as she is not…read moreavailable for my wedding date. BUT she was an absolute JOY to speak to today. She called me to tell me she wasn't available for my date and still spent probably 20-30 minutes giving me recommendations and discussing my options. I really wish she was available for my date! She seems amazing. 100% recommend her.

After one of those online delivery services completely screwed up my order I called Family Florist…read morein a panic on the Friday night before Mother's Day. Boy did they come through! This beautiful plant garden was delivered the following day and my mother was thrilled. To Family Florists, thank you so much for coming through, your business is now my "go to" for future floral needs.

Family florist delivery driver hit my car and then lied to the police. Owner I'm told is never in…read morethe florist shop. If the owner is not present and their staff is untrustworthy i would not trust them with any event.

I ordered the Pink Paradise flowers which arrived at my grandmothers house today and when I looked…read moreat my phone I had missed 4 texts, 2 calls and a voicemail. She was overjoyed with emotion by the bouquet. She said they were the most beautiful arrangement she's ever received and it has absolutely made her day. Personally, I am super appreciative of the personal touches Ken and Eva's put into the flowers & delivery. They even cut my note out and glued it onto a business card . Very thoughtful. So happy I went with this business after careful research. Trust the reviews!! they're 5 stars for a reason.

AMAZING! We are so thankful that we were able to work Ken & Eva! Ken is extremely personable. He is…read moreknowledgeable and was able to create a centerpiece that beautifully matched our theme. He was calming and reassuring when we were stressed, and I am so glad we trusted his judgement! THANK YOU KEN AND EVA!