First and foremost, Dan was so respectful of our home. I was cleaning the house and he made sure to…read morekeep it clean. His customer care was amazing and was very kind. Now when it came to the piano repair, he was VERY detailed in repairs and tuning. We were gifted the piano and the people before us never tuned it, so it probably hadn't been tuned in years. Dan made sure to go over 3 times so that the tuning would hold. My husband was ecstatic to be playing it and loved the job he did. I would recommend him over and over!!

Dan was very accommodating to My requests, generous with his…read moretime. And did a great job on 2 challenging pianos untuned for many years. Thank you Dan!

My upright piano was horribly out of tune and hadn't been tuned in about 12 years. I called DL…read morePianoworks and was expecting for someone to just turn the knobs to make the strings hit the right note. However, Dave showed up and he is much more than just a piano tuner! He is a craftsman, artist and specialist of all things piano! Not only did he take his time and perfectly tune my piano, he also performed an overall health check and offered some very interesting facts about the history of pianos! This guy knows his stuff!!! I highly recommend him!

From the owner: Piano Tuning, Repair, Regulation, and Restoration. Player piano service (Classic pneumatic bellows…read moreand Yamaha, QRS, and Pianodisc), rebuilding and installation. Concert piano tuner, voicing and touch /touch weight .

Our previous piano tuner took over the business from his father-in-law. He really didn't put a lot…read moreof effort into his work and it showed. Besides having problems with the tuning,he'd tell us that he couldn't fix a dead key because he couldn't do that particular work, and that it was a huge job and would cost lots of money etc. Granted, we didn't do the ideal tuning every six months that you should do to keep it up. I discovered Gary's service while I was Christmas shopping at Sam Ash for my daughters. They had his business cards sitting on the counter, and I noticed that it read "Piano Tuning & Repair" which I thought was ideal. I asked the salesman there and he said that everyone liked Gary's work, and he came highly recommended. The first time he came over he not only expertly tuned the piano, but also fixed two bad keys on the spot for a reasonable charge. That was about 5 years ago and he has done our tuning and service ever since. Once you meet him you will instantly know that a) he is professional - easy to schedule and always on time, b) he is extremely knowledgeable and exudes confidence c) he is honest and he's not just looking to make a fast buck off of you. My daughter, who plays it, is absolutely thrilled at what he has done with her piano.

I got my mother's piano tuned for her birthday and she is in awe of how good it sounds. The…read moregentleman who did the tuning had great communication and was very professional. Thanks for the great work!

They were so efficient and careful, so quick in and out with piano, it was actually mind blowingread more

I was amazed at how quickly they moved my piano with ease! Thanks again for your kindness as well.read more

The service was very professional and reasonably priced. Sebastian restored the action and…read moreperformed some repair work on our piano. The piano is a Winter & Co. Musette and a family heirloom which has been in our family for around 100 years. We were pleased with the results! Thank you!

Sebastian is outstanding. I searched Yelp needing our baby grand piano tuned since my old tuners…read moredisappeared. Sebastian overviewed our instrument I simply enjoyed learning more about my piano than I realized I would. Since this piece is an investment and it had never had the comprehensive tweaks needed to bring it back to tip-top shape, it was an easy decision to have the fixes performed in addition to tuning. Sebastian really knows his pianos, it sounds great, and the action is wunderbar. I feel the pricing was fair, too.

My second time using Alden's piano. They are completely professional. They responded to my…read moreinquiry quickly, and scheduling was easy. They showed up on time, were courteous and friendly. If you need to move a piano I highly recommend Alden's.

Alden's did great work from start to finish. I needed a piano moved from one room to another in…read morepreparation for carpet installation. Nick was great to work with to get everything set up, and the movers were timely and thorough. They left the piano on my hardwood floor with protection, and then upon return, they put my piano back in the carpeted room on the casters I purchased. Great team! I also received piano tuner recommendations from Nick. When I need to move my piano again, hopefully not anytime soon, I will definitely use Alden's Piano!

Terrible. I am a Music teacher in a grade school and I buy violins cheap and fix them up so my…read morestudents can learn how to play them. I brought a violin that had the sound post had fallen. Rather than giving it to the luthier and having him put the sound post back, she yammered on and on about how if they did put the sound post back in, it might just fall down again. I also had pegs that were not drilled and asked her if they could drill them. Rather than agreeing to drill them, she went on and on about who knows what. She wrapped up her presentation up by saying "You people buy things on Amazon and expect us..." I have bought things there before like shoulder rests, viola bows and other things. I really expected a better reception than I got. I took the violin to Park Violins down the street. He did both of the repairs and refused to take any money for it. I know that lady has a $35,000 violin because she tells me that every time I was in that store, but that is no reason to be condescending to a customer.

I've been doing business with GC ever since they opened. Andrew Welch is the ONLY one I deal with…read more This is not a cut on anyone of the others, but Andrew has Never let me down And his customer service is top shelf. Period!

John and Diane Esposito are very friendly, scheduling is flexible and my piano has never sounded…read morebetter!

John was great! He did a great job tuning my studio upright I had bought used a few months prior…read more It was very out of tune and now sounds great! He's also very affordable. He wore a mask, changed his shoes (as to not track in any dirty slush from dirty melting snow) wore gloves, and sanitized everything.

Excellent music store! Honest, helpful and very knowledgable in all areas of musical instruments…read more Sell great reasonably priced great sounding guitars , mandolin's, and banjos ! Replaces guitar etc. strings for you or repair minor problems with musical instruments or will give you Referal to someone who will. Very kind, patient, compassionate, helpful staff. Music lessons on most instruments and voice lessons. Restrung and fixed neck of my guitar so easier to play in my 70s with my arthritic fingers. Very honest. Talked me into fixing my guitar rather than buying a new one! Great store! A real gem in the Northwest suburbs! Remember to turn into road off of Barrington road and turn into commons parking lot to gain access to store. Visit for all your music needs or to learn to play a new instrument! Truly, Liza Johnson

Been coming here since about 2017 and it's such a cute shop. There's an array of instruments, a…read morevariety of music teachers, and lots of entertaining events. Before COVID, they would host free open mics for students to show off their favorite songs, with complementary snacks and drinks. While that has stopped, they continue their Rockstar program, where kids can sign up and play in a rock band with their peers. I've attended and played in these concerts, and they're so much fun! They even have a new adult Rockstar band! The students are nice, the staff are knowledgeable, and the manager Jeff is very thorough with explanations. Only way they could improve is with more seating in the waiting area, but I believe Jeff has tried to remedy this with a futon sort of thing in the middle.