I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

So, I have had no issues with the insurance itself. Yet. I have been with State Farm for almost a…read moreyear for auto insurance, and they are cheaper than all the others. I have not filed a claim yet, so I can't speak to that. However, I have had nothing but issues with the Kim Lego agency, both personally and professionally. Personally, when I signed up for auto insurance, Raquel Gonzalez helped me. Raquel said she was going to "bundle my insurance" to save me money but did not explain it. I ended up with auto, renters, and life insurance that I did not need. I canceled the rest as soon as I realized what she had done and only kept the auto insurance I had requested. I was confused because a third party kept calling me to get my health info, and I did not know why. So, selling extra products is unethical, but I let it go. Professionally, I have had my 02-15 life, health, and annuity insurance license for almost a year, and I applied to the Kim Lego agency just to see how different agencies operated. Maybe I would find something I liked better than where I am at. Who knows? I had a screening interview with someone named Kristina Leonard ( who is not mentioned on the "team page" of the agency website). When I asked who she was and how she was affiliated with Kim Lego Agency, she sounded offended and replied that she was "Kim's executive assistant." She rudely asked me why I wanted to work there, how much I wanted to make annually, and if I could commit to a 9-5 schedule. That's it. I answered her questions, although when I told her, that salary depends on how the salary/commission structure works, but I would like to make as much as possible, she rudely snapped, "What? You can't give me a number of how much you want to make each year?" She was 6 minutes late for a 15-minute phone screen that lasted less than two minutes, and I was not allowed to ask any questions. The next day I received a generic email about how "we have chosen to go forward with other candidates." I am not sure why I was rejected when having my license already puts me ahead of a lot of candidates. I believe Kristina simply did not like me because I asked who she was and tried to ask questions about the position during her phone screen. She was rude, short, and not pleasant at all. After reading some of these reviews, I see that no one else seems to have met Kim Lego. Is she even real? The bottom line is to go with State Farm but pick a different agency.

Switched from another agent to this one. Overall great service from Kim's team. Haven't spoken to…read moreKim personally.

I have my cargo and GL with Jax City and if you want somebody who's prompt and that understands…read morewhat your looking for then this is the best place Brandy and Leah have been helping me for years and they're always quick to respond and me having a business there are always some new regulations and I know it would be hard if they were not to go above and beyond to help me They're always busy but seems like they can do so much at once I highly recommend them to everybody Brandy and Leah I can't thank you enough and I always tell you that

After particularly horrible insurance experience a friend recommended Leah to me and I absolutely…read morelove her and Brandy. They are patient with my lack of computer skills and are always responsive to my inquires. For example,as hurricane Irma headed towards us I asked Leah to send electronic home insurance information and even though I am sure they were swamped I had my response in 24 hrs. I have moved my auto to them as well and could not be happier. If you want great customer service this is the place for you.

925 Partners is the best agency , hands DOWN! My husband and I been using them for about 2-3 years…read morefor trucking commercial insurance. Our agent Thomas S & his team ( Lacey , John & Megan ) are so professional. They are always one call away whenever we need them. And their insurance rates are extremely affordable. We've been recommending them to all of our friends! If you're reading this, give them a call you won't be disappointed! Thanks Tom & Lacey for all your help!

This agency helped me and my trucking business get started with affordable insurance. I appreciate…read moreJohn Wallace knew all the insurance requirements and didnt sell me more than i needed. His people are helping me on my personal insurance too. thanks

I gave them two stars because at least someone did call me. Unfortunately, I was driving at the…read moretime so I couldn't give him the VIN numbers of my four cars and other information he needed for a quote. I asked him to send me an email with his needed information so I could get it for him at my first opportunity. No email. I sent an email to follow up with them .... crickets. Business must be good to alienate prospective customers.

Amazing team! Professional, diligent and all about their clients. Highly recommended!read more

Conchita Brown didn't respond to any of my calls or answer any of my emailed questions. She…read morebasically took the time to tell me my claim was denied. I didn't have a claim. My apartment complex made one without telling me and I could THEIR claims bogus and dishonest. Conchita Brown, Conchita Brown- ​​​​ Claims Adjuster, Property O 904.593.3096 License(s) FL: W701439 fortegra.com Headquarters ‑ U.S. 10751 Deerwood Park Blvd, Suite 200 ​Jacksonville, FL 32256 - made the situation worst by not taking the time to be responsive and clear. Do better, this is why people find insurance companies to be disgusting!

Terrible service! Furniture warranty purchased from rooms to go for leather sofa and loveseat…read more Noticed two small scratches on sofa and they sent someone out to look at it. A week later received a voicemail to call rooms to go for my answer. Well surprise it's not covered even though when we purchased our furniture at rooms to go everything was covered no matter what. What a lie and so disappointing. We will never purchase from them again and we've bought a lot of furniture through the years at rooms to go. Beware!!!

Great service and an honest experience. I myself have my home insurance with We Insure. Peter is an…read moreawesome guy. Really looks out for me and explained my insurance, both the good and the bad. Was so happy to get someone knowledgeable about Insurance in Florida. Give him a try, I am sure you will be impressed.

Best dad in the world! Jayson Judy's agency in Jacksonville Florida has amazing workers who do…read moretheir best work everyday. These workers are Rudy, the office mange, faith, life and health account representative, Brad, property and casualty representative, and Hanna, receptionist.

From the owner: Our mission is to provide a delightful customer service experience to everyone that contacts or…read morevisits our office. License #: FL-L128187

These people had me overpay $3000 on my own insurance last year. I haven't had dropped them as my…read moreagents there a policy mill. Don't trust them definitely go somewhere else

I am not good when it comes to any kind of insurance and my recent insurance sent me a letter…read moresaying I have non-renewal. I asked a neighbor who they use and I know her husband looks into things real well. She gave me the phone number to Shapiro Insurance Group and Elizabeth Brown from the company answered the phone. I told her who I was and my situation and she told me she would be so happy to help me. Because I was so happy with her help I asked her if she could help me with automobile insurance and that is what she is working on right now. Elizabeth is wonderful, helpful and so great to talk to on the phone!!