FABULOUS FABULOUS FABULOUS! Everyone at the team makes you…read morefeel like you are the only patient. I've never been to a dental practice where everyone care so much. On top of that, my procedures have been painless, from fillings to an extraction. Excellent work. Excellent team. I highly recommend Ferndale Family Dental.

This group was a pleasure to deal with yesterday. I haven't been to the dentist in quite some time…read more They went through a process that was well organized and efficient for a "new patient" consult. I received feedback, instruction, comedy, and comfort all in one visit. I scheduled my next visits with no problem and to my timing of late afternoons. Thank you Ferndale Family Dental family Travis

My daughter has high anxiety and was diagnosed with selective mutism - which means she will not…read moretalk or even gesture to anyone that she is not comfortable with. We have been trying for years to get her to go to our regular family dentist and the most she would do is sit in the chair. I did a google search for a pediatric dentist that specializes in children with special needs and anxiety and Playtime Pediatrics came up as highly rated. Well they deserve that rating and higher! My daughter was able to go through an entire checkup, cleaning and even x-rays in her first visit. From the moment we entered the clinic, everything was relaxed and easy. Our hygienist Katelyn was so patient, positive and encouraging. She explained everything to my daughter and made her (and me) feel so at ease. Dr. Raylin was just as great and explained all our options for treating some cavities. We are beyond happy to have found Playtime Pediatrics!

Playtime pediatrics is located next to Morgan crossing. There is ample parking although the spots…read morecan be a bit tight. Inside is a beautiful bright waiting area with a TV and toys. Staff at front desk seem very friendly. This was a first time visit for my child and he can be shy and not great in medical settings. The assistant greeted us at the front and we were able to bring toys to the back. They like to take pics and weigh patients but my son wasn't into it so they weren't pushy. They spend time talking about dental habits and had lots of toys and stuffed animals to pretend to clean teeth. There's a TV and lots of books and toys. Definitely very patient staff! Dr. Ella Choi comes in at the end and is super friendly. We as parents assisted with the check up for assessing the mouth. It was quick enough that it didn't seem traumatic for my son. At the end, kids get to go to the toy chest for a treasure. It seemed like a positive enough experience that we booked for a follow up check up in 6 months time for my toddler.

My kids love seeing Dr. G! He and his staff are incredibly kind and patient. They tailor the visit…read moreto what your child needs. My son (6) was feeling anxious about needing a cavity filled. The staff had a 'quiet room' all set up for him and Dr. G even played the Chicken Nugget Song on his phone while fixing the cavity to help my kiddo relax. The standard of care provided at Galbtaith Mountain is exceptional and I'm so glad my kids go here.

We were not sure how the visit was going to be during this Corona times. We got a reminder call the…read moreday before. They explain over the phone what to expect upon arriving to the office. You call the main line upon arrival. A staff comes out and take everyone's temperature. Once clear, another staff comes out and bring in the patient. The parent can stay in the car or join their kid with mask on. Waiting area was cleaned and space our if a parent would rather wait there. Hand sanitizer is provided near the entrance for anyone to use. The staff here really makes this office special. All the dentist assistants are great with keeping the kids calm and entertained while they wait for the dentist. Everyone, from the ladies at the front desk to the hygiene assistants, to the dentist, are all great. The procedure was easy to follow and I felt good about my girls' visits.

My youngest needed some fillings to be done. We were not sure how the visit was going to be during…read morethis Corona times. We got a reminder call the day before. They explain over the phone what to expect upon arriving to the office. You call the main line upon arrival. A staff comes out and take everyone's temperature. Once clear, another staff comes out and bring in the patient. The parent can stay in the car or join their kid with mask on. Waiting area was cleaned and space our if a parent would rather wait there. Hand sanitizer is provided near the entrance for anyone to use. The staff here really makes this office special. All the dentist assistants are great with keeping the kids calm and entertained while they wait for the dentist. Everyone, from the ladies at the front desk to the hygiene assistants, to the dentist, are all great. On this visit we saw Dr. Chad Galbraith. He was great about keeping me informed during the visit on what he was doing and kept my 10 year old feeling comfortable sitting in the dentist chair for over 45 minutes. She had lots of work that needed to be done unfortunately. He even called me afterward to check on her since it was her first time using the laughing gas. The procedure was easy to follow and I felt good about my girls' visit.

The telephone number has not been working all day . Trying to make daughter an appointmentread more

Worst children's dentist ever. They refuse to let you go back and sit with your kids. Unless they…read moreare molesting your children why wouldn't a parent be allowed in with their MINOR child. You get no updates on what happened during their appointment because the dentist isn't there to talk to you about the teeth and their concerns. The office staff could care less that you don't get to know anything. Absolutely no one else was in the room besides my children so why can't I be in there with them. If you care about the safety of your children take them somewhere else. They claimed this is for every parent but I know someone who went here last week and they were allowed to sit back with their child and it wasn't cause they were under 5, had special needs or was invited back. I guess it just depends if they like you or not if they are willing to make an exception to the policy that they claim is the same for everyone. I wouldn't know how the dentist was since I never got to speak with them. I told them specifically I wanted to ask questions and was never allowed to do that. What kind of dentist doesn't actually talk to you about what's going on with their teeth and what they should continue or what you should watch out for. They claim this policy is for Covid but what do they think Covid doesn't exist out in the waiting room? At any doctor's office you can go in with your children, does Covid not exist at the doctor's either?

Always a wonderful experience. I truly appreciate the professionalism and expertise of the entire…read moreteam. They make every visit joyful and fun for kids - my daughter is always excited to go back. Thank you!

My son had work done on his teeth...& went under general anesthesia. When I was given the plan of…read moreproceedure(s) it was very brief. This was not a welcoming dental office. Once the procedure was done, he was put into a cubicle, awake screaming & crying. I would have liked to have met him in a room as he began to wake up, giving him a familiar voice/face. My son was terribly scared & traumatized.

My daughter moved to PDG when she was 3 because she needed some cavities taken care of and had to…read morego under and honestly it has been great since switching. Over the years some small cavities but they have been dealt with very effectively and with no pain. It isn't the cheapest option for dentist but I am reluctant to change because of the level of service they provide. When I was there I saw a Mom with her baby in a carrier bring her older son who was severely autistic, the staff handled it so gently and with great understanding, they must be receiving special training or are just naturally awesome.

I have been coming to PDG for a long time. I have had lots of work done on my teeth, including…read morehaving lots of teeth pulled out at the hospital. I am never afraid to come because the staff and dentists are so nice. Dr. Scheidaman and Dr. Kennedy are really nice and don't hurt at all when I come to see them. My mom likes that the staff are always friendly, we never have to wait to long to be seen and that the office is always clean and organized. The tv's are fun to watch and so is picking from the Treasure Chest after my appointments.

My kids have been going to Swanson's for a while and up until this month they've been fine…read more That all changed this month when we get a bill for about $700 with the major item listed as 'Balance Forward', a late charge and a note saying we were 90 days past due. This was the first bill we'd gotten from them since I think the kids last checkup. Normally you wait for the insurance dance and eventually you get a bill, pay it and you're done. We called them and explained this was the first bill we've gotten and ask about what the unlabeled portion was. Once we got the info it all seemed normal and they waved the $5.16 late fee. After that we scheduled our bank to send a check so everything would be taken care of within 30 days of getting our bill. I guess that's not good enough for Swanson's billing dept. Since then they have hounded us through calls and texts, threatening to send us to collections. Again, this month is the FIRST time we were made aware of a bill. If you make a mistake and don't send a customer a bill, they're not 90 days past due. We need to know what you want us to pay. I guess Swanson assumes we all love to stop by our kids dentist every month to double check if we owe them anything? Basically we have no issue paying our bill but they messed up by not sending a bill on time and now we're going to a new dentist so we don't have to deal with Swansons terrible billing dept. Swanson, fix your stuff. This is unacceptable and is going to lose you customers. Edit: quick update, after posting this review they sent me a new bill saying I have less time to pay and now owe them more

I took my son there when he was a toddler for a check up and to get him used to going to the…read moredentist. Dr Swanson seemed rushed when he came in and barely talked to us or my son to put him at ease. When my son got scared Dr Swanson put him in a headlock and had the assistant pin him down. He then told me this is why he doesn't allow parents to go in the back with their children. We could hear other kids screaming in the other room. I was super upset but thought maybe this was some weird isolated incident. I found out he has done this to many other children as well. He traumatized my child and it took years after that to get him comfortable at the dentist. De Swanson should not be practicing medicine. Run away from ANY Dr or Dentist that won't allow you to be with your child. They don't want you there because they don't want you to see what they are doing. I wouldn't bring a dead slug to that man. Yes, this has happened to other children I know as well. This is the whole reason we never went back.

Dr. Peter was friendly and kind to my little one, he answered any questions she had, which was such…read morea blessing to us, because we have had not fun dental experiences in the past. He was patient with her which she needed, and he delivered. his assistant Nelly was absolutely so warm, kind, and welcoming. It was an overall fantastic experience. Very excited to find a dentist who really cares about our kiddos, looking forward to our next appointment with my son.

'Dr Bob' aka CAPT Traficante USN(ret) is a terrific pediatric dentist. We have been to his office…read moretwice in the past year and both times have had great visits with our toddler. His front desk staff is prompt and courteous and the waiting area is the perfect place for kids with a small play area and at least four arcade games to play for free. Making an appointment is easy and it does not seem that he is so overbooked to not be able to get in. Although the wait area is great we really haven't had to use it as we have never had a wait that was more than a few minutes. We are lucky to have him in our area as a dentist and I highly recommend him to anyone looking for a pediatric dentist. For those in the military he does accept Concordia (aka the military dental plan)

I have been coming here for ten years and highly recommend it! I am always treated with kindness…read moreand everyone is lovely. I have received great care from both the doctors and all their staff. They all make sure your experience is wonderful and are super sensitive to any nervousness on the part of patients.

One of the workers made me feel uncomfortable. I believe here name was Claire. not sure if she was…read morejust having a completely bad day. But the whole experience genuinely made me feel uncomfortable. You should be able to come to an appointment and feel relax and comfortable.