I was a regular customer there since moved to okanagan 2 yrs ago they seemed ok with oil change…read moretires here and there normal regular maintainances. But their biggest problem is no honor and complete lack of integrity/dignity. Very careful when you bring in your modern vehicles. One of my vehicle was(2017 jeep GC) there to diagnoise for minor electrical glitch issue and they couldnt figured out but a week later they informed me my vehicle air suspension leaking and needs airline connector and quoted me around 250$ ...well im not happy because i just bought the vehicle 2weeks ago from a dealership (alberta) with fully inspection done also a week ago OPI done in kelowna without any issue. I went to shop and check my vehicle and the air suspension light is displaced on cluster and cant even hold air and not able to drive which has no issue when i bring in there. I explained them but get their disagreement. ut my vehicle on hoist to checl suspension system but next day when i explained about tire jack mode the manager said the never lifted the vehicle luckly i got witnesses and some evidence for both of thechs and manager words. Eventually next day i pickup the vehicle and im forced to pay 838.62$ and 156$ for original diagnoise fee so i made the my payment under protest. Today the lawyer told me the reach auto is NOT canadian BBB members and i have to go small claim. Watch out this shop. They will not honor their mistakes and will use lies at your face without hesitation. Now i m wasting my holiday time to dealing with the lawyer and documentation...

We were just on our way to Vancouver and the rad hose connection blew about 13 kms up the…read moreConnector. Called bcaa for a tow then called Reach Tire and Auto in Westkelowna to see if they could look at it They said tow it in and they would try to fit in. Found the parts and had us back on the road by 4 pm same day and this was a Saturday Have used Reach a few times and have never had better service !

A rave to Midas Westbank. Just had an oil change and safety inspection on my vehicle (taking…read moreadvantage of their current special). Was very pleased with the service done by Courtney and appreciative of her observations. I am very happy with the feedback on the safety inspection. This was presented as genuine concern for my vehicle and not just an opportunity to upsell as I have experienced with Mr. Lube. I give my experience at this centre a 5 star rating.

wow! didn't have to wait long... truck was up and inspected. Parts called and delivered. Brake…read moretechnician cleaned & sanded any rust and/or dirt before installing new pads & rotors... I was out within a hours time. No more squeaking. Thank you!!

I've been taking both my personal and business vehicles to Integra Tire for years, and I can't…read morerecommend them enough. Honest, reliable, and always go above and beyond to make sure everything runs smoothly. Whether it's routine maintenance or bigger repairs, I know I'm in good hands. It's rare to find a mechanic you can truly trust--these folks are it.

Our axel broke on our boat trailer in kelowna, thankfully we were half a block from integra tire…read more The guys were amazing, jacked up the trailer and took off the tire. They then let us keep it there while we waited for a welder to show up. We had an amazing day on the water with family thanks to the fellas at Integra. Amazing service, friendly staff, and no charge, you guys rock!!

Rude associate Named John, he laughed at me when I asked for maintenance records. Unrealread more

This location is engaging in predatory upselling to vulnerable individuals. My daughter brought…read moreher car in after 2000 kilometers service. The manager, a Mr. Harsh Singh insisted that not only did she need an oil change, he upsold her on a "fuel system flush," which consisted of them dumping a bottle of fuel conditioner in her tank and charging her 79 dollars for an item that I can purchase at my local auto supply store for no more than 10-20 dollars. This fine gentleman told her that the 79 dollars was half price. This vehicle has 34000 kilometers on the clock. Avoid this location and probably the company at all costs. They also refused to give my daughter a detailed invoice in an attempt to cover up their dishonest business practices.

Brought our Tacoma to these chaps and had an excellent experience. We thought we had a starter…read moreissue and were prepared to shell out $500+ to get it replaced. The techs at Cavell did some poking around and suggested we switch out the alternator instead. We went ahead with the repair and the truck's been running like a top ever since. Thanks Cavell! We'll be back.

This is definitely the only place I would send my car. Not Canadian Tire, my dealership, or that…read morebuddy that you know. The staff at Cavell are helpful, thoughtful and genuinely care about their customers. I have to say - this is the only place that I walk into and I don't feel like I'm about to get robbed or swindled. Hard to say that about other auto service centers. And this is the only place (outside of dealerships) that have a courtesy vehicle to transport you to your place of work etc. Huge fan - keep up the great work.

Good price on tires and excellent service. Jorge is a great customer service rep and helped us…read moregreatly.

Our camping trailer had a flat tire at our campsite. We called in to see if we can bring it in to…read morereplace the flat tire. To our surprise, they offer on site service call for a very reasonable price. A young service technician, Cam, came shortly after the phone call. He was very friendly and professional. I found the overall service great and saved us a lot of hassle to bring the trailer in as you can imagine. Highly recommend!

Thank you Dan's! We were on a road trip across B.C. when we cracked a rim. Dan's told me to bring…read morein the car first thing and they would get it repaired - which they did by early afternoon! Friendly guys, friendly dogs - I just wish they were closer to where we live so I could come back when I need tires.

Honest and the good old boys. Earl is my favorite,,,,,,,,,,,,,,,,,,,,,,,. Will help find the cheap…read moresolution and a great deal on new stock and used.

Super helpful and friendly. Very pleased with the level of customer service I receivedread more

Hard to find winter tires without spending a whole lot of money however today I had Kal Tire…read moreinstall my winter tires and the price was better then all the rest. Plus the warranty was more then other places were. Since I travel the highway a lot during the winter it's important for me to have good tires . Thanks to the staff at Kal Tire for making it an enjoyable experience .