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    Kelly's Place

    4.1 (8 reviews)

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    5 years ago

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    9 years ago

    Excellent food. Stopped here for lunch on a bike ride and they were super friendly and the food was outstanding.

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    Ask the Community - Kelly's Place

    Rivers Edge Restaurant & Pub - Stuffed shells

    Rivers Edge Restaurant & Pub

    4.2(25 reviews)
    41.5 mi
    $$

    A wonderful meal with a fantastic waitress! Thank you Danielle for making our evening special!…read moreGreat food, great service, great waitress.

    A group of family recently was in town and we decided to eat at Rivers Edge due to the great…read morereviews. The food was good, the place was nice, and our server was fine, but this negative review is based solely on the actions of the Manager. My partner has a dietary restriction, she cannot have dairy. When we arrived, she went through a common routine for us with the server. She'll ask about a number of dishes, and ask what is (or may be modified) to be dairy free. Then she picks something that she can have from there. She ordered with the table and we had two rounds of appetizers while we waited. The issue started when we were about to be served our dinners. The Manager walked over and stated that they were unable to make her dish dairy free and asked her to order again...when everyone's dinner was going to be served. Her tone was poor and she showed little to no empathy. She said she "can't make miracles happen". The news was delivered so poorly that my partner left the restaurant crying and went elsewhere to eat. The timing of the notification made no sense, since we were there approximately an hour at this point and they could have told us when the issue was discovered and not before the rest of the food was ready to be served. A couple of us talked to her (the Manager) in the stairwell and let's just say that conversation didn't go well either. No one really raised their voice, but she took no accountability, nor offered any solutions. If I was in her shoes, I would have told the kitchen to prep something quick and easy and non dairy, perhaps some sides or an app. I'd comp that mini dish and call it something silly like the "We screwed up platter." Ask her to order something new, but give her that plate to eat with the family and maybe a free drink. Do something to make it right and not act like you and the team did not make multiple errors along the way and tell her to watch everyone eat. Because that is what she did, she expected her to watch everyone at the table eat. On top of that, not only was there no offer to make anything right, we were charged extra! We were charged for a party of 8, but only had 7, which became 6 when my partner left. They took off the extra charge when we asked, but it shows how little they cared.

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    Rivers Edge Restaurant & Pub - Bar area with lots of TVs to watch sports.

    Bar area with lots of TVs to watch sports.

    Rivers Edge Restaurant & Pub - Firecracker Shrimp

    Firecracker Shrimp

    Rivers Edge Restaurant & Pub - Outside dining area!

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    Outside dining area!

    Kelly's Place - tradamerican - Updated August 2026

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