1. Kelly Bros. Lumber + Design

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Covington, KY

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Kelly Bros. Lumber + Design

2.3 (6 reviews)
Closed • 7:00 am - 5:00 pm
Updated 1 month ago

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Tri-State Wholesale Building Supplies - SandyTan PVC Windows used appropriately in a Historic Application - G2OTR Elm Street Homes

Tri-State Wholesale Building Supplies

(3 reviews)

Downtown

I had an amazing window warranty experience with these folks. Not only were they extremely…read moreunderstandable and professional but they went above and beyond my expectations. Their brand new facility is state of the art for the industry and their staff were amazingly hospitable and skilled. I would highly recommend them for any and all of your commercial or residential needs. Family owned and operated with material and product offerings I didn't even know existed, most of which is on display in the showroom. If you're at all unsure, just walk in, look around and talk to one of their staff. I'm a permenant customer. Thanks so much Cathy & staff!

Customer service at Tri-State Wholesale Building Supply is awesome! As a contractor, we got into…read moretrouble trying to keep our customer happy when we ordered special windows from another supplier and they didn't deliver on time. Our customer gave us 48 hours to find the windows she wanted or she would cancel the contract. As customer service is our number one priority, our office manager dropped everything and began the hunt for a company who could build three unique windows in 2 days or less. After calling everywhere else in town (and figuring out that an 8 week lead time on special-order windows is standard), we took a chance on this company. Kathy spent a few hours getting everything right on our order and the windows were ready for pick up in 36 hours. In addition, the price she charged us was HALF of what we would have paid at any other company. Tri-State Wholesale saved us and we will definitely be using them again. We couldn't be happier and highly recommend them to contractors and DIYers alike. Matrka Renovation and Painting, LLC Wilmington, OH

Dry Ridge ReUse Center - Butcher block counter tops

Dry Ridge ReUse Center

(10 reviews)

most helpful staff I have worked with! will definitely be back. They loaded my vehicle when it was…read morepouring down rain.

I wasnt going to post. However ive had few days to sit and process my experience. After seeing…read morereviews from the Dryridge location I can now understand why the Elizabethtown location is the way it is. My experience was with and the amount of disrespect he shows to everyone especially his female employee which I dont remember her name. However she was the most helpful lovely person ive ever dealt with and if she didnt know she was honest and called another employee to answer my question which was very helpful of her. This is where the man came in I believe his name was Joe or Jim I dont remember However this man made me feel incredibly stupid for asking questions im here to learn what the best route for my remodel would be. I dont need talked to like im an idiot and I certainly think its very unprofessional to talk to his employees the way he does and its not ok to call them idiots in front of customers! I dont know why anyone would want to deal with him and I certainly dont care of you were a department head at lowes. All in all horrible manners very disrespectful to everyone and employees honestly he could learn alot from the female who works there when it comes to patience, understanding, and the helpfulness she brings to the table. If we ever go back she will be the only one we speak with. I advise others if visiting this location to find her as well..

Cincinnati Door & Window

Cincinnati Door & Window

(8 reviews)

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Kelly Bros. Lumber + Design - cabinetry - Updated October 2026

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