We wish we could give 100 stars! They got us in quickly. We were traveling through and they…read moremanaged to squeeze us in. Yasmine (sp?) was fantastic! She and they were friendly, helpful and honest. We came in thinking it was one potentially serious issue and it turned out to be a tiny nothing. Phew!! If you're ever in the position of needing a Vet, especially when traveling, come here. If we lived here, this would be our Vet! Thanks again!!

My dog Cooper a cocker spaniel that went there for years for care, well I had to put Cooper down…read morethis Christmas 2025 because he was ate up with cancer in his lungs and lymph nodes we ask several times about is there a chance he would have cancer because of his skin conditions and ear with did not produce the cancer they took years of payments from us expensive payments for meds for ear infections and skin condition but never did a simple expat is what found he was eat up with cancer, I am so hurt as is my family Cooper was like our child! And it is tremendously hard to move forward! I will never take another pet there again! TimT

The excellent staff was terrific. Doctor King was kind, caring and took his time with us. I highly…read morerecommend Lakewood.

I don't recommend…read more Very Very expensive for cursory service. Remarked about how good her coat looked, glanced in her ears, raised her tail, looked at her teeth, and cursory listen to her heart. Charged full exam price for a once over look.... NOT an examination. Office visit $199 Blood panel $499 !!! Mandates test you don't need. Simple blood test is normally $150 Unless you have money to waste and don't need a full examination I would avoid this one.

The complete clinic is focused on you and your pets care. Great customer service and follow up to…read moreany open concerns. Dr Booke Schlake has been our primary provider from day one and she is the BEST. We are blessed to have her in our community. Thanks, for all you have dome for us and Skylar.

Everyone is very professional and kind. We've been going to Mountain View since 2018 and we…read moreabsolutely love them and our dogs love them also. On our way to appointments our dogs know when we are getting close and they get so excited, whining and pacing and tails wagging like crazy!! The staff is attentive and genuinely cares about animals, we are super pleased and couldn't ask for anything more.

They have been our regular vet for over 2 years. They are one of the few privately owned veterinary…read morepractices still in existence. Prices are much more reasonable than a corporate owned veterinary practice (like VCA hospitals). Both Dr McGraw and her staff have always been exceptionally kind and considerate, and have taken excellent care of my dog. Dr McGraw is very thorough, skilled, and knowledgeable. I'm very happy with their service and wouldn't ever dream of switching to another primary vet.

Absolutely disgraceful experience. My family has trusted this clinic for years, but after their…read morerecent behavior, we will never return. We urge others to be extremely cautious. We prepaid $180 for a simple checkup appointment for our small dog. When a work emergency forced us to reschedule, they demanded we pay a second $180 just to book again, with no credit, no transfer, and no service rendered. When we rightfully refused to be scammed out of double payment, they retaliated by "firing" not only our small dog, but also my completely unrelated dog who needs regular seizure care. Firing an innocent, medically fragile dog simply because you are angry at a client is beyond unethical. It is cruel. They also charge extra money just to print a physical prescription, something that should be a basic patient right. Everything about this place feels greedy, callous, and untrustworthy. If you value transparency, fairness, and true care for your pets, look elsewhere. This hospital is all about maximizing profits at the direct expense of the animals and families they are supposed to be helping. We will be reporting them to the Idaho Veterinary Board and strongly encourage others who have had similar experiences to do the same. In response to your reply : --------------------------------------- First, your claim that we paid $100 instead of $180 directly contradicts the transaction records we have. If there's a discrepancy, we're happy to provide receipts showing the amount we were charged. It's not acceptable to retroactively minimize the payment amount when this figure was part of our concern. Second, the prepayment policy and 48-hour cancellation window were never clearly communicated to us before payment. If it was truly a strict and enforceable policy, it should have been disclosed upfront in writing, especially for a first-time prepayment. Transparency matters. Third, firing both our dogs -- especially one who requires routine seizure medication and had nothing to do with the situation -- comes across as punitive and unethical. Whether or not we asked for records to be forwarded, that doesn't justify cutting off medical care to a vulnerable animal. This action supports our claim that it was retaliatory, not administrative. Also, suggesting we've had issues with "other clinics" based on our records is an inappropriate and unprofessional dig. If you stand by your service quality, you shouldn't need to imply character flaws in clients. Lastly, the offer to "reach out by phone" rings hollow after communication was already strained and one-sided. We are happy to continue in writing to avoid misunderstandings and to keep a record of all interactions -- which is entirely reasonable given the circumstances. We will proceed with reporting this situation to the Idaho Veterinary Board. While scheduling conflicts can be disruptive, so is losing access to care for a chronically ill pet due to rigid, non-transparent policies and emotional retaliation.

We took our 17 year old cat, Corky in to have what was left of his teeth extracted. He had a bad…read moreperiodontal disease, and was getting injections for infections every 3/4 months. Our regular Vet was hesitant about surgery due to his age. Northwest brought in a "traveling" Anesthesiologist who specialized in older animals. Now, he's like a different cat. He's acting like he's a kitten. Plays with his "brother" constantly. Zoomies all over the house, running up and down the stairs. He's even gained some weight! The entire team was awesome! Would definitely take our other pets to Northwest should we ever need Specialized Dentistry.

WOW!!! Dr. White is an amazing Veterinarian. I am so thankful to have found her clinic. My cat…read moreTallulah had a really bad fall from the top of our closet that resulted in her jaw being dislocated and fracturing her left top canine. I was quite nervous to put Lu under as I have heard horror stories of people putting their pets under anesthesia many times BUT Dr. White has a different method when putting pets under that has been pretty beneficial for geriatric pets and pets with heart conditions. Lu's surgery was fairly quick and done beautifully. When she woke up from the anesthesia it only took her about an hour to be back to her normal self! (Every animal "comes to" in their own time so don't be worried if it takes a little longer!) After Lu's surgery, Dr. White even cleaned her teeth and had her nails clipped. Dr. White was so kind in explaining after care, what was normal to expect, and was overall such a sweet and genuine person. I cannot recommend her enough. If your pet needs dental work, please come check out Inland Northwest Veterinary Dentistry and Oral Surgery.

Dr. Clemons and his assistant were so calm and caring with our senior kitty. We were very grateful…read morefor their professionalism and patience. It was also wonderful that the clinic was open on the weekend. Thank you for a positive experience!

I was visiting from out of town and my dog cut her paw. It was bleeding profusely and despite…read morerepeated attempts over several days, I couldn't get it to stop. We needed help quickly, so we drove here hoping they could help ASAP, not knowing what else to do. Everyone here was TOP NOTCH. From the receptionist, vet tech, AND veterinarian. In a crazy turn of events, of course, her foot was not bleeding when we got there. In an abundance of caution, we agreed to wrap her foot to make sure it doesn't start bleeding again, even though there was "nothing to see here". Everything about the experience was absolute five star service and I would highly recommend this practice to anyone needing care for their animals!

Doc Holly and staff has taken amazing care of my animals, from a chickens surgery, two dogs entire…read morelives, cats and recently a cats broken leg, I will always trust this office with my pets. They truly care and love all animals.

Doc Holly has been our primary office since we moved here and we've had a great experience. We…read morerecently had a very sick puppy that needed oxygen and was in the ER. I wanted to transfer him over to them since it's his normal vet office and was told "well we only have one oxygen tank and the Dr needs it for surgery so we cant hospitalize him" huge bummer and also very odd to me that you can only provide oxygen for one patient at a time.

I've been here twice now. Each time, the receptionists have been really swamped yet still seem to…read moresomehow greet you and make you feel welcomed and appreciated! Front desk staff, no matter the business, have a VERY difficult job, (one I'd NEVER want), more than people realize... despite everything they juggle and accomplish AND are able to keep a smile, their sanity, and tact in front of customers, (it's rare to find ones that really can now days) these guys DO! True customer service is a lost art. The assistants and doctors are grest as well. They take time to listen, educate, and even small talk. When we brought in a calming aid we had just purchased and administered to our pup so they were informed of any possible drug interaction prior to giving her injections (always disclose ANY medications or natural remedies to your doctors), the vet showed interest, read the ingredients, and said she would do some more research on this as it was a new product to her. Most vets/doctors just try to push foods and medications they are familiar with, their supply representatives push, or get a kickback from the drug companies on. The office overall is clean and has a warm feeling to it. They have a side room "store" full of products, food, supplies, and even toys to buy! They care about the whole animal as a "person". They are also less expensive than other places, not as greedy. I'd highly suggest you give them a try, you won't be sorry! Just be sure to call ahead in plenty of time to schedule as with any good place they book up fast. Amazingly still not as far out as other places most likey due to the way they handle their schedule.

I've been going to this vet for over 7 years and have been quite pleased. However, yesterday my…read morecockapoo was in a dog fight and I call to get him in. They told me they were booked and had no room for me to go somewhere else. So I went to the Animal Doctor in Old town. Needless to say, my poor little guy didn't make it. I'm so broken hearted and feel terrible wronged by this vet. I will be looking for another vet. So sad that you do this to your clients.

My only complaint is that they didn't tell me they charge for nail clipping and then it was $24…read morecharge. I could've done it myself and seeing as I'm low income this would've been nice to know. I inherited this vet with my dog (when I got her from my neighbor.) They do a great job, but they were more expensive than my other Vetrinarian.

Refused continued help for my dog because I obtained a second opinion from another vetread more

I took my dog, Bella, here to repair her aural hepatoma. The reception staff is friendly and…read morehelpful. They were willing and able to estimate treatment prices for me. The doctors and vet techs were also informative along the way. They made sure to follow up on how my dog was healing, and let me know how to try to prevent a recurrence. It's also a well appointed place, set up for various types and sizes of animals. I'd say both I and my dog had a good experience and plan on returning here for future veterinary visits.

Had a good experience with my Aussie the other day to establish care/get vaccinations! He's an…read moreanxious guy and everyone made an effort to comfort him and make sure he felt at home. Very friendly, attentive staff and prices seemed reasonable! Looking forward to bringing my other animals here for care!