Came her for a company party and the food was horrible. The steak was tough and they didn't provide any steak knives. We had butter knives to cut our steak. The salad was good but the dressing . I would not recommend this place. My first and last time coming here. read more

Beautiful scenery, inside and out. Unfortunately the food was not cooked well, the chicken was bloody but not a terrible place read more

Kellogg House - Nice fireplace - Venues & Event Spaces Near Me - Pomona, California

I honestly don't know where all these high reviews came from. The Kellogg house is absolutely beautiful and is in a great location. I would love to give this place at least a 4 star review but the overall customer service is awful. Let me get started with trying to get a hold of any of the staff... it's impossible. Don't get me wrong Erika, Elisa, and Tristen are great and accommodating but Christina and Debbie were full of attitude and did not really want to accommodate. The major problem was Debbie. I would say more than half of my guests complained she was extremely rude and condescending. She made my guests feel on edge and they constantly felt like they were being watch. Once our ceremony was done in front of the house and we moved to the back of the house all our family gathered around us and wanted to give us hugs and warm wishes. During this time she aggressively grabs my husband and says "it's time to go we're on a time crunch". She could have told him in a nicer way since of course our family wants to greet and congratulate us. I tried bringing this issue to Laura who is the general manager and of course nothing is done. If you want rude and flakey staff go here by all means. read more

Gorgeous view, very photogenic and great place for a vintage feel and outdoor wedding

As with some other 1 start reviews, my review is based on the customer service and my experience with the awful staff at Kellogg house. If you want to work with staff that is warm and welcoming, you will not get it here. Jacqueline is an absolute nightmare to be around. Rude, condescending and clearly not concerned with ensuring the brides she is working with are happy and have their needs met. Unfortunately I was so wrapped up in how pretty the venue was I didn't think to look at some of her reviews. A quick sweep across yelp and other various wedding sites will give you an idea. Even her responses to some reviews are snarky and unprofessional. First and foremost the venue allows outside catering, but be warned if you do not use their catering there are many things you are then not allowed to do or have. When I went to visit the venue initially I was shown around by her then assistant Kristen who gave my planner and I so much misinformation. From things we could do, receive, along with alternate rain plans. We found out weeks before that this was all false. Was it remedied? Of course not My wedding day there was rain in the forecast but it didn't end up raining. However, the venue never laid our dance floor because when they came in the morning PRIOR to the arrival time of vendors (at 12) it drizzled. That is understandable but when it was noon there was no rain from then on. We should have had our dance floor laid at that time but it was not and again it was never remedied What is irritating is the fact that we were told we would not be refunded the $350 cost of what we were never given. Lawsuit waiting to happen. On top of this the venue manager was there the day of sucking the joy out of the entire day, making things difficult for my photographer, and having a sour face the entire time. Thank goodness for my wedding planner and the venue's assistant Sarah. Without them the day probably would have been ruined. At the end of the day the venue is more concerned with the amount of money that they are going to squeeze out of you and not with making sure they solve issues they have caused or with making their couples happy. If you want to make sure you get your money's worth AND work with someone who actually cares about making this day special avoid Jacqueline and the Kellogg house. I will definitely be adding my review to every wedding site I can find so hopefully no one else has to deal with her atrocious personality. And I look forward to a response from the venue because I know they will have something to say. read more

I believe the Kellogg house deserves 4/5 stars for this venue. Our wedding turned out so beautiful and we loved how every inch of this venue was utilized to the fullest! The reason why we wouldn't give this 5 stars is because of how difficult it was communicating with the venue coordinator, Erika. We understand our wedding was during peak season. However, communication lacks on their end. Many times we'd turn to Rosslyn to assist us as she has been highly attentive and helpful from the beginning of us booking this venue. Our florist was very upset with the lack of presence of our venue coordinator prior to the ceremony to set up. My bridesmaids had to look for a staff to let our florist in for set up. Luckily, I had the best bridesmaids, photographer (MarlynAPhotographs) and DJ (Alex Morales) who basically ran the show and kept us on schedule throughout the entire event. Our rehearsal was double booked by accident as well so we were forced to rehearse in the courtyard. We also did not have a gift table set up. The food and drinks are decent and overall you get what you pay for at this place. Communication needs improvement so make sure to delegate trusted individuals to coordinate but I would get married here all over again if I could. read more

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If I could rate them "0" I would. Not because the place isn't nice, but because of the horrible customer service I experienced when I went for a tour of the place. See email exchange below from me to Kellog House manager Jacqueline Marshal. Hello Jacqueline: I wanted to inform you of how upset I was at the tour on Saturday 9/14. The lady that gave us the tour was very impatient with my father and his questions. Not only was this obvious in her body language and tone, but also in her decision to address him in a very condescending way as "hun". Although my father asked many of the same questions over and over, as someone who used to work customer service and now as a business owner, I understand the pertinence of patience and respect for all clients. Your representative does not have this understanding. I have been to many venues and not once has anyone treated my father with such subtle disrespect and lack of patience. For this reason your venue is no longer a consideration for us and will not be recommended in any way shape or form by us. read more

We booked our wedding at the Kellogg House over a year prior to our wedding when Jacqueline was still the venue coordinator. When Jacqueline left there was a bit of confusion and lack of communication since the Kellogg House was still in the process of hiring a new venue coordinator. We were getting information from 3 different people, so I must admit that it was a bit frustrating not knowing who to contact during the transition. Fast forward to our wedding day they definitely pulled through. I have no complaints. Our wedding ran smoothly and according to the timeline. Our guests loved the food and the venue. If you're worried about the freeway noise we didn't notice it all on our wedding day. Also! When touring the venue make sure you stand in the exact spot you will be doing your ceremony at the exact time of your ceremony. This will help you avoid having the sun in your eyes. We had our wedding at 4:30pm on 10/13/22 on the bottom level of the backyard, and I wish I would have started the wedding about 30 minutes later to avoid the sun in our eyes. I also highly recommend checking the Kellogg West's availability before booking the Kellogg House if you plan on having guests stay the night of the wedding. We booked the venue, but then the hotel was fully booked for a conference over a year in advance, so we had to get a room block at a hotel 20 minutes away. We're looking forward to hosting more events here. (photos by The Hendrys) read more

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I spent at least 2 months trying to contact Kellogg house in regards to potentially having my wedding there. I called the listed phone number, I called the phone number for the coordinator, I tried e-mail, I even tried facebook, most of them multiple times. I never once received any sort of acknowledgement or response from them. I'm not even the only bride that I know of that just got no response from them. My friend is a Cal Poly grad who had really hoped that she could get married there since she and her husband met on campus. She had the exact same result which was just total silence. We both ended up going with different venues since we never even got a chance to tour the venue let alone talk about wedding packages. Completely disappointing customer service. I hope people who have managed to book there have a different phone number since apparently no one ever answers the only two listed ones. read more

The Kellogg House gave me the most beautiful wedding ever, combined with the worst coordinating team I could ever ask for. The beauty of the Kellogg house shinning at night under the twinkle lights can only be rivaled by their terrible customer service. It started out great. Then I could not for the life of me get ahold of anyone. If I could attach every email I sent--I would. When I say no one responded--NO ONE responded. It took me emailing the conference hotel center for me to finally get forwarded to Christina. The first thing she did was be condescending to me and make remarks about how 'obviously it wasn't hard to get ahold of someone if I am speaking to her" as if I hadn't spent months trying to reach someone. Almost every time we would speak, she would complain and rant about how her father didn't help with her wedding at all and how I have it so easy that my father is helping me. Basically everything they tell you changes right before the wedding. It started with we could enter at 10am and vendors at 1pm and a week before the wedding it changed to no one can enter before 1pm. My coordinator, fiancé And I toured the venue a couple weeks before the wedding and we toured the entire backyard in the dark because she "Didn't want to go all the way into the basement and turn on the lights" for us so "use your flashlights" She also argued with me about the start time of my wedding, when I have it in writing what I said. She would argue with me about EVERYTHING. Dinner. Cake. She even tried to short us on our 1 hour and 30 minute dinner time and I called her out for it. I had to redo the entire itinerary. She also gave me attitude about my rehearsal. My rehearsal had been planned for months. So then she acts like it hasn't already been set for months?? so I told her that the obvious that it was set for Thursday months ago so I wasn't changing it. And in response to that was, "Good because it's my birthday Friday" and then she later continued to complain about how I "last minute I changed my rehearsal" She changed things up so much that my coordinator said that everything that came out of her mouth she wanted Christina to start writing down and signing. The week of my wedding was the most stressful week of my life thanks to Christina Godoy. The weather and it showed light showers Saturday morning. Every other website said no rain. Christina called me saying that she was reading something saying it was going to POUR?? WHAT WAS SHE READING? They don't tell you that they will force you into canceling your wedding or coughing up more money. I told her I didn't want any of the options because literally everything said it would be sunny. She then proceeded to tell me that if I did not pay for a tent she would cancel our wedding because it would be a "destruction of property" to move forward with the wedding because we are ruining all their stuff by getting them wet... How does that make sense? All of the forecasts said Sunny and she was threatening me to cancel the wedding a week before the wedding (And spoiler it didn't rain.) So we decided to do ONE tent... but why was okay? What happened to destruction of property and not getting their items wet? Or did it only apply to half of their items?? I then proceeded to talk to the lighting guy after I was threatened by Christina and he told me a ton of stories about all the weddings he did at Kellogg where it spontaneously starting raining during the weddings. Now I ask you Kellogg house, when it spontaneously rained during those weddings, did you charge the couples for a destruction of property? Or did your property not matter then because it was too late to shell out the money from them? DAY OF MY WEDDING: The day of coordinator was Debbie and she was constantly arguing with me on when to start MY wedding. Despite the fact I was telling her that I wasn't ready yet. She even went so far as to, when I told her I had one more shot (a first look with my dad) SHE WENT AND GOT MY DAD AND BROUGHT HIM IN and almost ruined my first look because it wasn't on HER schedule. I had literally told her NOT to get him multiple times and she still went and got him. She almost messed up my entrance by not knowing how to open the doors and she only opened one and blamed me having to squeeze through on my poofy dress. When we were in the tent the lights I paid for ALL went out. (even when they were on a lot were out but that's not what I am talking about) My coordinator went up to her and asked her why they went out and she literally shrugged and said she didn't know. She was not going to do anything about it! The lights had been off inside the tent for 10 minutes! It took my coordinator going off on her for her to finally call the tent guy and get him to come out and fix them! -Kellogg house is beautiful but make sure you go with whatever they say because if you don't they will do whatever they want anyways or they might just cancel your wedding for the hell of it. read more

The worse customer service !! Don't book anything if Jacky is in charge she's the worse !! She made our special day miserable on December 18 at my daughters wedding . Mean to venders to us and guess . No costumer service skill what so ever . The place is beautiful but they should get rid of her . read more

The house is GORGEOUS. I really wish that I would've moved forward with them but the main person in charge is what turned me away. Asking for ANY type of information was like pulling teeth. The staff never answer their phones. Christina provides the bare minimum when asked for any information. I had to ask multiple times for a quote just for her to send me the wrong location (Kellogg west) and not include anything I wanted. We ultimately decided to look elsewhere for venues after experiencing this multiple times with her. I want my wedding planning to be as smooth as possible and not have to feel like I have to chase after her for every single little thing. I really loved the house but she handled things so carelessly both times we went to meet with her. Unorganized and unprofessional. read more

Beautiful venue and wonderful Coordinators! Christina has been amazing!!! She is very responsive and goes above and beyond to make everything run smoothly. I am excited to continue booking our annual events here because of Christina! She makes scheduling and coordinating my events a breeze! A+++ read more

A touch of history that goes back decades We wern't here for a special occassion, but to see the legend of Mr. J.W. Kellogg. http://en.wikipedia.org/wiki/Will_Keith_Kellogg The home inside is still decorated with the historical furniture that was once used when Mr. Kellogg owned Kellogg Home Pomona, AKA Kellogg Hill and the surrounding 600 plus acres, and pretty much surrounds this place. In case you were wondering, that's why you see the Kellogg Drive off of the San Bernardino 10 freeway and the http://www.kelloggs.com/en_US/our-history.html name Kellogg's on all the cereal. http://www.cpp.edu/~giving/index.shtml But, history also goes back to when Mr. Kelloogg out of his kindness donated property to Cal Poly, Pomona which is an astounding college. http://www.kellogghousepomona.com/history-2/ Here is a brief history article on what the Kellogg House originated from and how it came about http://www.kelloggwest.org/kw-history.aspx Now that you are familiar with the articles surrounding the Kellogg House Pomona, we had the pleasure of touring this house without all the frills for a special occassion. We actually managed to see all the rooms from that era which were probably the elite of homes during that time period. Or rather, I should say, one of the most prominent ranches in the Los Angeles County area. Mr. Kellogg had an older styled room with an old fashioned house phone as seen in the photos. His wife had a bedroom just several feet down the hallway with a private tub, shower, And throughout the house, their are large living rooms, dining rooms and even two conference rooms. Washer and dryers are in the basement with an old fashioned laundry shute...to throw your stinky clothes into the basement. And speaking of basements, we had the pleasure of touring the basement, just like what we had when we were kids. Some of those cement walls in the basement of this house are a foot and a half thick. Yes, it was a pleasure to have seen Mr. Kellogg's House in Pomona, and now we see how the house looks naturally in the photos we've taken read more

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I Planned my Daughter Quinceanera for June 2022. In the beginning the Person who was the event coordinator was wonderful and great. She explained everything well. So after I placed a deposit of $500, which was promised to me that they would return back to me. I received an email saying that she will no longer be working at the Kellogg house and that another coordinator will be contacting me. Well months went by, even my party planner was getting upset with the new coordinator. Well the person finally called me about 1 month before the event. Wanting the remainder of the event cost.. well the party was great but there dinner servers were awful. The gave out 2 dinner plates to guest and when they ran out of food. They gave additional plates without my authorization and had the Audacity to keep my deposit and charge me an additional $2,000. .. so watch out. There sneaky read more

I have been trying to get in contact with someone from Kellogg House to discuss taking a tour of the venue and to discuss the wedding packages. I was in contact with Elisa to book a tour. Both me and my fiancé had emailed her to confirm a date for the tour. She never emailed back to confirm the date. We both attempted to email her several times to follow up and she never bothered to email us back. I tried to call the venue to get assistance to schedule and no one has bothered to email or return my call. Terrible terrible customer service. read more

I am so glad we chose the Kellogg House for our wedding venue! From the beginning, Jacqueline was organized, helpful and very patient with my endless emails of questions. She asked me things I had not even thought of and always seemed one step ahead of me (impressive, since I consider myself an organized individual!) She made sure I had any information I needed and she was such a joy to work with. My parents enjoyed the tour of the venue and Jacqueline shared historical facts about the home and the Kellogg history. The venue is BEAUTIFUL. The backyard is lovely and we opted to keep things really simple - the trees and beautiful white chairs looked so pretty! The tables were set up and napkins (your choice of color) were perfect! It was just like a fairy tale backyard wedding! The staff was organized and didn't let the extreme California heat keep them from getting things done. We enjoyed walking around the property to take our portraits after the ceremony (there is never enough time for photos) and Jacqueline was very accommodating when I asked for just a couple more minutes. She brought us water during photos (it was 104 on our wedding day). Jacqueline and her staff seemed to be everywhere all at once. Our sweetheart table had food on it for us with water -- and the FOOD. The food was INCREDIBLE. My husband and I have heard from numerous guests how amazing the food was and how people couldn't get enough of it. I HIGHLY recommend the red potato salad and the tri-tip and Gouda potatoes for dinner. Jacqueline kept everything on schedule, made sure my vendors ate dinner and made me feel like a queen. Basically she was my fairy godmother for the night. The bar staff was cheerful and so much fun - they were quick and weren't skimpy on the drinks. I can't say enough wonderful things about the venue, Jacqueline, her staff and the overall success of our wedding day. I am so glad we chose the Kellogg House for our wedding. read more

Kellogg House - Simple backyard wedding under the trees - Venues & Event Spaces Near Me - Pomona, California

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Wow I was so excited to get married at this location ,but so disappointed in the option we have been given due to the Covid -19 . We got this email today . Why not give us our money back since our wedding HAS to be cancelled . However, we understand some clientele may wish to alter their plans prior to this timeline. Therefore I have listed your options below if you wish to prematurely cancel or reschedule your event. Rescheduling: 1. You would need to reschedule within 1 years' time of your original wedding date. 2. Your pricing would change to the current pricing for 2020-2021, which starts at $54.95 per person. 3. You would forfeit the deposit, it would not be refundable after your event. We would use the current deposit to hold the new date, but it would not be non-refundable. If you wish to cancel prematurely, then all money deposited thus far would be forfeited. Please feel free to reach out to me through email with any further questions or concerns. We are currently working remotely from our offices Monday-Friday, and are anticipating being back in our offices starting in May. Sincerely, Jacqueline Marshall read more

Very classic house and beautiful yard as venue, dancing pool layout in the middle was good, food was ok, fish tasted better than steak. read more

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5/5 stars. Would HIGHLY recommend this venue for your wedding. Here are some top-level highlights: - Working with the team pre-wedding was a pleasure. Via email, Jacqueline was detailed, prompt, and incredibly helpful. She sent us helpful reminders about things to do before the wedding. Sometimes, even sending us reminders for payments (thank you!!). - The Kellogg team had everything under control during the wedding. NOTHING went wrong. I fully trusted the team with the night's festivities. - Food options are great! Everyone LOVED the food. - Price is competitive and truly the BEST we found. - The venue was absolutely beautiful. We wanted the perfect backyard wedding and we were able to get that thanks to this amazing venue. All in all, our wedding was the best night of our lives. The team at Kellogg and the venue itself it had A LOT to do with that. We are forever grateful for their help and ability to maintain such a beautiful property. We are thankful we had the privilege of celebrating our wedding there. Thank you so very much, Kellogg Team! Here are some photos from our wedding. This may help you see how photogenic the venue and the surrounding property is. http://www.jonathanyacoub.com/roujean-milad read more

This was the perfect venue for our evening wedding reception. Jacqueline was awesome! She was a big help leading up to the day and so attentive the night of our event; making sure everything was just right for us! The house was gorgeous, the view amazing and we kept hearing how delicious our food was even after the event! Beautiful experience! read more

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I celebrated my wedding reception at the Kellogg House on June 3, 2017 and we booked the venue in May 2016. The grounds are beautiful and the house is Spanish ranch-style, it is also furnished with original antique furniture. I gave the Kellogg House the lowest possible rating due to its poor management. Our main dissatisfaction was with the venue coordinator Jacqueline Marshall, unfortunately she lacks the necessary leadership and basic customer service skills to manage the events on the property. We spent thousands of dollars renting the venue, additionally our payments were always timely - one would think we received better service. Here is a list of the circumstances handled poorly: 1. Non-Disclosure of Important Information We received an email from Jacqueline in September of 2016 (approximately 4 months after booking the venue) stating that part of the parking lot (Lot R) was gone (upper level closest to freeway 10). We were also told she had no previous notification about the recent events. Which is a little hard to believe since after going on Google we found a Cal Trans article (from April 2016) clearly stating their plans. We would have liked the courtesy of being made aware of the information before we booked the venue. This was important mainly due to the fact she was then trying to charge us $120 for a shuttle fee (anything over 100 guests). Of course she took no responsibility and made it seem like she made us a favor for offering the shuttle at no additional fee. Our guest count at the wedding came in at about 80. 2. Dance Floor - Booking Error Jacqueline wanted us to pay for her booking error. Let us be clear our contract did not stipulate that there would be an additional charge for having the dance floor on the bottom terrace (furthest from the house). We were caught by surprise when she tried to charge us an additional $150 for our request. Come to find out she had booked an event the following day and she wanted us to pay to have the dance floor moved, once our event was over. After a call and a few emails, she finally came to reason and did not charge us for her booking error. Of course not before making us feel like it was our fault and making it seem like she did us a favor. 3. Maid of Honor - is not a Guest She was extremely rude to my maid of honor, which happens to also be my sister. She told her she wouldn't be able to come in to the house, as guests were not allowed in the facility before the designated time. The problem here is that she made an assumption without asking for clarification first. My sister was part of the wedding party and had every right to be in the house taking pictures with us. My sister became confused and simply ignored Jacqueline while walking away, she decided to wait with the rest of the guests. My sister told me about the incident a few weeks later, I was so embarrassed and speechless. There are tactful forms of communicating and handling situations and Jacqueline lacks in these areas. 4. Bar Confusion We had a set allowance that we provided for the open bar. We also purchased a keg and also provided 24 bottles of wine for approximately 80 guests that attended the wedding. A few of my guests told me they were charged for their wine and beer. According to Jacqueline the allowance was used completely and this is why people were charged as they preferred bottled beer. I asked for a detailed bar invoice of what the allowance had covered in order to better address the questions of my guest, she simply stated they did not provide this. Basically I have to take her word. We did have bottles of wine left over and 3/4 of a keg according to Jacqueline. I just hope they were not charging for the wine and beer we provided. 5. Overall - Poor Customer Service I am stunned with the overall poor customer service we received. Especially considering Cal Poly is a reputable organization and has a college of hospitality. Thankfully we had an outside wedding coordinator and catering company which helped, in order to make the least possible contact with Jacqueline. Although I do also wonder how she treated my vendors and all my guests. I hope the review helps future couples make the right decision and prepare for what may occur. We do understand situations happen that are out of our control, however the Kellogg House management especially its venue coordinator should always strive to achieve excellence in customer service. Additionally, view each difficult situation not as a burden instead an opportunity for professional growth. read more

There are definitely pros and cons associated with this venue. Pros: - The staff is SO attentive and helpful on your wedding day. They make sure everything associated with the venue runs smoothly and give VIP service to the bride and groom. The staff served my husband and I our dinner and both the venue coordinators asked my husband and I what alcoholic beverage we'd like to drink after the ceremony (and then went and got it for us!). The bartender gave us special attention by prioritizing us whenever we went up to the bar. - The venue is gorgeous and the food is amazing. We got so many compliments from our guests about how beautiful the venue was and how good the food tasted. - The venue coordinator responds promptly to email and never lets anything slip between the cracks. - You can do a lot of DIY at this venue to truly personalize your wedding. Cons: - This venue is reasonably priced for how beautiful and elegant it is. However, there are a LOT of upcharges associated with it. One of the upcharges that really bothered me was that you have to pay for glass wine glasses per setting. They only offer 150 stem-less glasses, but their venue has a capacity of 200, so why not carry your capacity? Our guest count was 164, so we had to pay for each wine glass at $1 per glass to have 164 stemmed wine glasses at each table setting. If you want the wine served to each guest (instead of pre-poured), you will need to hire servers at $25 each per hour to do so. - While the venue coordinator is responsive, she is not the warm welcoming coordinator that you might expect as a bride. Her responses are curt and to the point (and sometimes make you feel like you're bothering her), and it's not the customer service you'd expect for paying a significant amount of money to get married here. - If you plan to book a room block at the Kellogg West hotel, you can expect the absolute WORST customer service from the manager, Cameron. His email communication is extremely rude, and he makes you feel like you're a nuisance for bothering him. He gives bare minimum answers to everything and never once thanks you for your business. - You really need to hire a "wedding coordinator" with this venue. The venue coordinators make sure everything at the venue runs smoothly. If you want to ensure that your wedding day timeline runs smoothly, you need to have a wedding coordinator do this for you. Trust me, it's much better than your friend or mom having to do it!!! Overall though, I would recommend this venue. It was the perfect setting for our wedding day, and we had an overall positive experience. read more

YES.. what an amazing place! Just there this last weekend for a wedding and OMG, this place is amazing! The view is awesome, the venue is gorgeous and the staff were amazing! I can't say enough good things about their wedding coordinator Kristen. Very professional, easy to work with and just as sweet as can be. They have a separate lawn area for ceremony and a multi level , large patio area for cocktail and reception. They also offer shuttle services from the parking lot to the house that runs all night. I recommend The Kellogg house to anyone that wants a rustic outdoor style wedding! Cheers, Pat read more

Had my wedding back in October and didn't have the chance to leave a review back then! Reminiscing on how perfect my wedding day was and thought to come here and leave a review for how amazing SARAH was specifically and Jaqueline! Sarah was such an awesome help through out the entire wedding planning process . She made everything so easy for us. There's not enough words I could say to rave about her that would give her justice! Thank you so much Sarah! Jaqueline was also very professional and extremely nice! She was really polite and helped with anything I needed the day of my wedding to make things go smoothly for me! She made things happen and the venue turned out absolutely gorgeous! The staff were also so amazing!! No complaints what so ever. They were all so professional and so nice!! Bartenders were amazing!! Wish I could relive such a special day one more time!! Thank you kellogg house read more

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We had my son's wedding at the Kellogg House. It started off very promising. The venue was beautiful and appeared to be a great value. Jacqueline Marshall was attentive in the beginning of the preparations and very detailed. As time progressed, her attitude shifted. We were able to overlook this as it is wedding season and we contributed to her being very busy. It really took a turn at the rehearsal. Jacqueline changed the date after all of the invitations went out which caused scheduling confusion. Upon arrival, she was very short with everyone and rushed us through the rehearsal...to the point that our pastor told her to relax. The day of the ceremony, it was over 100 degrees and we had many people coming from out of the area. She absolutely refused to allow anyone but the wedding party on the premises until 5:40 for a 6:00 ceremony. Many of these people had travelled quite a distance and were elderly. She would not even allow the parents in unless they were part of the wedding. Not to mention, he continually told these people they could not come in unless we wanted to pay for an extra hour for the venue. Jacqueline was very rude and short all evening. While getting dressed, they refused to provide water or cups so make sure you bring your own. Also, be sure not to bring any beverages to toast with as it will be confiscated. The venue really does not keep the timeline in tact so be sure to watch the clock for each step of the wedding. The cake was not cut until 10 and it only happened because I chased her down to find out why. She basically rolled out the cake and cut it without anyone knowing so most of the guests did not see the cake cutting. As for the bar, you are allowed to bring your own wine to be served with a corkage fee but the venue does not share this with anyone approaching the bar so guests were paying for their drinks and I brought home most of the wine. Parking is rough so you will end up paying for a shuttle whether you want it or not. BEWARE....no overnight parking and they line up the police cars on your way out in hopes of catching drunk drivers. We had 3 guests arrested for DUI. The unfortunate part is that these individuals were staying at the on sight hotel and had to move their car a half mile to park in the hotel parking so that their cars would not be towed and the police and the venue could care less. Apparently, this is very common and they strategically wait for guests to leave and try to arrest them. Don't leave anything behind because it will disappear or be thrown away. While the wedding was beautiful, I did not realize that I would play wedding coordinator and referee all night. It really took away from the time I had with my family. Pay extra and select another venue. You definitely get what you pay for. I am certain it would be a great place if the management had a better attitude. read more

The Kellogg House was a venue my fiancé and I have never heard of before. However, it was as though the venue called on us while on the hunt for the perfect wedding venue. On our way to our first venue in late 2019, my fiancé noticed the property while we drove past it on the 10 fwy. We toured the first venue and the second when we finally decided to research the property sitting on top of the hill. Low and behold, it was a wedding venue!! My fiancé and I looked through the pictures and we figured we'd set up an appointment to take a tour. From the moment we drove up the long driveway it was already an exciting feeling. Once we reached the house, we were greeted by Jacqueline. She took us through a tour of the house, guest house, ceremony area(s) and reception area. We tried our best to hide our feelings but my fiancé and I instantly fell in love with the Kellogg House. We knew we had found the perfect venue to host our wedding. Unfortunately, due to COVID, we postponed twice. But each time, we never gave up hope to finally have our wedding at our dream venue with the help of Jaqueline and her team. Our wedding day finally took place in June 2021 and it was the most beautiful day for my husband and I. Kellogg House offered a selection of preferred vendor options that made everything a breeze. Their pricing was also a big factor in choosing them as our venue. I was brought up with "you get what you pay for" and every penny we spent on our wedding was well worth it. The meals were delicious, the set up was beautiful in both reception and ceremony and it was all thanks to Jacqueline, Sarah and the many vendors we chose provided by KH. Thank you so much KH Team for making our wedding day a beautiful day to remember. read more

Kellogg House - Venues & Event Spaces Near Me - Pomona, California

This is hard to find, and the parking is down hill. Women wearing high hills will have to walk up hill about 10 minutes! The "house " has ONE bathroom for all the guests!! I walked in and there was pee on the floor. The drinks, at $10 a pop, were the size of your palm. Plastic cups, no thanks. read more

This is a MUST READ review!! The Kellogg House was a huge hit for our reception venue! My husband and I can't thank Jacqueline and her staff enough for a memorable evening. PRO'S: - Jacqueline was friendly, knowledgeable and diligent. She responded to all our inquiries in a timely manner and was not vague with information. - All our guests commented on how attentive and friendly the staff was at the reception. - The location was clean, beautiful and secluded! - The Kellogg House is a unique historic location, not your average cookie cutter wedding reception venue! - At the end of our night Jacqueline called ahead to our honeymoon suite and had sandwiches, fruit and apple cider waiting for us! (No champagne since she knew I was pregnant). This is an example of how thoughtful she is, it was exactly what we needed after a long night! - Her recommendations for vendors also turned out to be great (we used the DJ and Bakery) - The food tasting made us feel pampered and the food was delicious! We are still hearing from our guests how great the food was. There are NO CON'S! I noticed some people on yelp commented on concerns with the astro turf and the freeway; there was no freeway noise and all the tables and chairs pretty much covered the astro turf. This was a quiet, classy evening! We are still hearing from our guests how impressed with our reception they were and couldn't believe we found such an amazing place! read more

Here for a friends wedding. Such a beautiful and intimate spot for a small wedding. The food was delicious. Kind of got lost driving through cal poly, but we eventually found found the venue. Overall had a wonderful time. read more

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We couldn't be happier with our choice to go with Kellogg House! They were always very responsive to all of our inquiries, and made things easy easy easy by providing the food preparation, wait staff, and bartending. Perks that come to mind: Honeymoon suite at the on-campus hotel (extended to 2 nights if there are no weddings the day before your wedding) Plenty of options for customizing the dinner tables and the space Great decor inside the house; great items available for free use Highly professional staff. Even better than the service is the VIP treatment they provided to us the bride and groom once the reception started. Beautiful outdoor space, and on our date in late June there was a lovely breeze while the sun was still up. From 4-10pm, the space was not uncomfortable weather-wise for a single minute. Delicious food Easy space to navigate for your guests. We recommend leaving the side space by the bar free of dinner tables and putting 4 cocktail tables in the space. Beer available from Innovation Brew Works + provision for 2 bottles corkage per table is a great cost saver over paying for a cash bar. Also, this led to fast service, especially compared to weddings we've attended where bartenders spend up to 2 minutes making each signature cocktail while folks wait in line. read more

This place is amazing! My cousin got married here this past weekend & everything was great. The set up was a bit of a headache as the crew is slightly understaffed, but after everything was set up it was great. Service was good, the bar tender was good, and the location itself is beautiful. Located on campus at Cal Poly Pomona, it was easy to find & very private. read more

Kellogg House - beautiful Kellogg House wedding - Venues & Event Spaces Near Me - Pomona, California

Somehow, I managed to spend 4 years at Cal Poly without having ever been remotely close to this building, no doubt due to it's proximity to the Administration building. It wasn't until last month that I had a chance to finally visit this place. My visit was during the evening, so I don't think it lent itself well to checking out the views from the numerous patios, but it was still nice, nonetheless. It was great to learn the history of the place and get a walking tour of the house, courtesy of the docents, who also happen to be students at the school. If I'm not mistaken, the dinner was prepped by students, and students acted as the servers. The place is not huge, but it would a really great venue for an event fewer than 200 people. read more

We held our wedding at the Kellogg House Pomona on April 4th, 2015. The ceremony was in the front of the house and the reception was in the back of the house. Very beautiful! Jacqueline, the coordinator, recommended this set up and I'm glad she did. This way, we really utilized the entire property. The food was sooo very good, I wish I could have remembered eating it! Good thing we had a fantastic tasting. Your wedding day goes so freaking fast, the little things just slip on by. Looking back at my pictures, I see that Jacqueline helped out in ways I never even saw. When we did our cake pictures, the champagne flutes were already there, and filled to the brim. I know for sure I did not do that. Also, the cupcakes we had were being 'stolen' by the little kiddos and she immediately came over and asked if I wanted them put away until the appropriate time. I told her, "nah, don't worry about it, it keeps the kids happy!!". I appreciated that she informed me, however. Taking photos outside and inside the property was relatively easy. There are certain places you can and cannot go, but me and the bridal party didn't have any problems with that. You kind of sign up for that when it's a historic site. All in all, we were very happy and wish you all the best of luck. It's such a beautiful place, you really don't have to do much with the decorating, that's for sure! read more

We had our wedding reception at the Kellogg House in September 2014, and everything turned out to be so beautiful! We have always knew we wanted an outdoor reception, and we looked around a few venues that would work to pull off the natural rustic outdoor theme we wanted, as soon as we saw the Kellogg House for the very first time, we knew right off the bat this was the place. The Kellogg House has a very beautiful 3-tier level backyard that is surrounded by trails and trees on the hill, the interior of the house is so beautiful and has so much historical elements, therefore very minimal decoration was needed. The outdoor reception turned out to be gorgeous especially during night time with all the bistro lighting up. We had a great experience working with the staff, our reception went very smoothly the day of thanks to their kind and helpful team. Jacqueline the venue coordinator was stellar, not only she had been helpful throughout our entire planning process, she was professional and responded very quickly to all our questions and enquiries just so we can have a peace of mind knowing everything was in control as we didn't have a wedding planner. Everything turned out to be fantastic in the evening, everyone danced the night away and we continue to receive compliments from friends and families on how beautiful and classy the venue was! read more

Kellogg House - Venues & Event Spaces Near Me - Pomona, California

I see that Jaqueline wrote back to my last review and said that I was not the bride??...Ummmm, actually yes I was. I have about a million photos and a marriage license to prove it! Hahaha...Why would someone else write a review on a wedding coordinator besides the bride or groom, dummy???? Again, the venue and food were great, but the wedding coordinator was horrible. If you can't get another person, I suggest going elsewhere....P.s. Jaqueline, don't bother the bride about the way a few guests are acting. Kick those guests out! It's not a house party, it's a WEDDING and the bride is busy experiencing her big day and cannot babysit guests and do YOUR job at the same!! read more

AMAZING! My now husband and I just had our Disney themed-wedding married at the Kellogg House on April 13, 2018. When we saw the venue, we immediately fell in love with the property and were surprised that most of the property was open for guests to walk around, inside and out. Jacqueline, Kristen and her staff are amazing. Jacqueline answered every question I had and responded so quickly. Kristen coordinated our wedding day and she did and incredible job! Everyone loved the staff working that day and they even danced with out guests when we cheered for them to join in on the dance floor! Our wedding day was perfect and it will be a day everyone won't forget. The food was also so delicious and was complimented by a lot of our guests. Thank you so much for everything! Jacqueline and Kristen, you really made our wedding day the best day of our lives! read more

Whew! Where to begin with this one? First, the venue is beautiful and the food is great. I was very excited to be having our May 26, 2012 wedding here and it was nice that I got a discount for being an alumni as well. Well, there in lies the good stuff, and now the bad. The first coordinator through the Kellogg House was a nice young woman, that ended up quitting.. randomly. I thought it was strange but moved on because she was next to impossible to get a hold of any way. So the next coordinator came in and seemed to be more responsive. There were some problems with the lantern company and the Kellogg House working together, which was literally driving me crazy. Also, there was a problem with this corrdinators generality, he told me I could bring whomever I wanted to try our wedding food, they would just have to pay a certain amount. Well, some of my family and wedding party wanted to try the food, and then he told me last minute that only 6 people could try the wedding food. Not very good at details, but besides this everything went fairly smoothly and I felt I was working with people that actually cared about our wedding. Well, I was definitely wrong because the day of the wedding I found out before our ceremony that this second coordinator quit that very morning. Yes, that very morning. We had just seen him on Thursday for rehearsal and he pretended that everything was great, even took my day of coordinator's number and talked to her. Well, then some young college kid comes in to tell me to not worry he had all my information on file, which did not make me feel ANY more comfortable. People kept telling me there was parking trouble and there wasn't enough parking for everyone, this is what a coordinator should have been taking care of. We had asked this coordinator if we could bring champagne in to drink while we were getting dressed, he said no problem. Well, there obviously was a problem because the police came and confiscated our alcohol. Again, no coordinator so??? The police gave my mother in law attitude, and basically told her to mind her own business when she asked what the problem was. Well, she said actually it is my business and the police were telling her one of the groomsmen had a bad attitude and they needed to take the alcohol???? It is really great that the staff would call the police on their customers, don't you think? The wait staff seemed as confused as I was. They had not poured our champagne for the toast and my DJ had to get on them to do it. Terrible service! Then in my file I had asked that me and my husband be served (instead of going through the buffet) that way we would be done eating before everyone and might have some time to mingle, this was not done. We had asked this said coordinator SEVERAL times about how much money we should put into the bar, which he always reassured us that we are putting more than enough money. The bar was at its limit within an hour! My father-in-law asked if he could get a drink and they told him sure, but it would cost this amount. Then he saw the bar tenders giving someone else a drink without them paying??? The bar tenders were also rude, gave my mom attitude when she asked them to make her drink strong. We had asked for food to be packed for us, so we could enjoy some food in our Bridal Suite, this was never done. In fact, the campus police were enjoying our food as well as our candy bar that we never even tried. So glad our money was well spent. Obviously, I went to complain after we had our Honeymoon and everything else was settled in our new life. I found out that the main event manager had also quit. So I sent a complaint to Oscar the new person in charge of the venue. He seemed responsive and is still trying to figure out how to remedy this situation, which doesn't seem like much will be done. My advice to future brides: Stay away from Kellogg House, because they can't provide a professional team. This is really hard for me to say because the venue is gorgeous and the food is amazing. However, this is a very important event and there is no consistency with this venue. You are also paying a lot of money and they should respect you as a customer. ***UPDATE*** Just to let future brides know, nothing was ever done to remedy the situation. So my reviews stands as is. read more

My husband and I recently had our wedding at the Kellogg house and we were very impressed with Jacqueline and her team. When we arrived at the venue, everything was beautiful and set up as requested and Jacqueline was very attentive at any request or questions that we had throughout the night of our wedding. All of our guests were impressed at how organized everything was, and we kept right on schedule thanks to Jacqueline. I wish I could give this venue more than 5 stars! If you are looking for a beautiful outdoor venue that allows for great pictures inside as well as outside, make sure to check out the Kellogg house. On a side note, to all those leaving negative reviews about Jacqueline, I just have to say I disagree with your reviews. Jacqueline was always professional when we called and had questions and never once had an attitude. We appreciate all of her hard work and professionalism during our wedding and wish we could do it all over again! read more

We truly loved this venue. They have it all (for the most part): views, photo opps, in-house catering, vendor recommendations and the sweetest DAY OF coordinator Sarah (everyone loved her!). I wish I could say the same for the venue manager Jackie, which is why I gave it 4 stars unfortunately. I was often left wondering if she was upset at me for some reason. Maybe not all the time but she can definitely come off a little cold and disinterested. In all honesty, I was relieved when Sarah was there on the day of and not her. Btw, the bad reviews on here are not wrong and you can see by her responses that she is lacking in customer service and overall professionalism. I must add that communication with the Kellogg west hotel (which is where my guests were to stay) was non existent. Do yourself a favor and book room blocks elsewhere. Anyway, the house itself is beautiful! read more