Nice selection of annual for window boxes despite a difficult year with suppliers and prices were…read morereasonable. $4.99 per 4.5 in flower pot verses Beckers @ $6.40 each. I save $66. And Becker's didn't didn't have a good selection despite being 10x the size. They only have geraniums and petunias. And great customer service and advice!

Business owner is kind and knows their traditional outside garden plants, If you want flowers,…read moreveggies and herbs then this is a viable option. If you are looking for houseplants there arent many choices and they dont seem to know a lot just the basics about houseplants. I enjoyed their flower selections very much though.

I needed my steering wheel checked. John came to my house the next day and made the adjustment…read morequickly. He is always friendly, accommodating and wants me to be happy with my Snapper T42. I really do love it,!

I spoke to John on the phone today and it was a great experience. I called to ask about repairs…read moreand he was able to figure out what it could be and told me how to take care of it. He wasn't trying to just take my money like every single other company seams to do these days. John was just an honest, very friendly guy whom I definitely will be taking my business to. I am in my 2nd year of business in lawn care and been thinking of a stand up, and when I'm ready, its off to Malibu Mowers. Thanks again John!

Anything less than five stars is the rater being dishonest with themselves. Fantastic staff! John…read moreW and John P know everything and are teaching that to younger employees. Great brand names in every category. Some people guff that it's more expensive. Good luck getting any real help from a big box or out of there in a reasonable time. Call Amazon for advise? HA! Support local business that adds value AND gives back to the community ! Phillips Hardware is

If I'm in the middle of a project and need something quickly, I'll run down to this place. I also…read morefrequent hem to get my grill's propane tank filled. While I like to support local retail, their prices just seem too high on most of their items. They do offer a 10% AAA member discount which has softened the price point.

I get my chicken feed and dog food from Dean's. I like the store and the people who run it. When I…read morehave chicken questions, they have answers. We also get work gloves, sock, and maple syrup here. They are a small local store and I hope I'm shopping at Dean's for years to come.

Great people and selection. Nice to have a proper feed store in the area. Helped me find exactly…read morewhat I needed. Kind of a throw back to the general tack and feed stores I went to with my grandfather.

Visiting many times for smaller purchases and always given excellent advice we wanted to tackle…read moreplanting more mature trees to assure a legacy given to us with beautiful aging ones. This September it was done in the most professional and knowledgeable way from choosing, delivering and planting. We are so thankful for the gift of sharing a lasting love of trees with this nursery.!

Purchased two Norway Spruce Trees and had them delivered and planted. Andrew, Ryan and Adam were…read moreWonderful. Polite Knowledgable and hardworking young men who did a beautiful job.

I entered the store with some pretty particular ideas for what I wanted in the bathroom and a…read morebudget that was on the low side. Seven Black, with all his enthusiasm, strong opinions and quirkiness, was a great help on the project. While we did not always follow his lead, he kept in mind my concepts (spa like he kept calling it) and worked with us down to the vent cover. We are grateful for his knowledge and patience. We are grateful to the whole team at Burch Supply as a defect in one of the cabinets could have derailed the whole project. They were swift to replace the problem part and the delay (a problem at the manufacturer) was minimal.

I had a ceramic disk faucet stem that I needed to replace. Local hardware, Nope. Big Box, Nope, FW…read moreW, Nope. FW advised (thank you) go to Chas G Burch in Schenectady. I was skeptical. I walk in, I show the part to the desk guy, he looks at the part and about two minutes later, he hands me the hot water stem and a cold water stem, too. He says, "If you changing one...," These people are in the know. Go to them, support them, do not let them go out of business... ever! Thank you for your expertise and thank you for being in business.

I took my aloe vera plant that has been passed down from my grandmother to my mother and then to…read moreme. I took my plant to the garden located at 2775 Hamburg St. in Rotterdam, New York. The plant needed to be repotted because it was growing out of the pot that it was in. I was very leery and afraid of leaving it with the owner because it meant so much to me. The owner assured me that she would handle it with respect and care. About a week later I went back to get my plant and the owner told me that she left my plant outside in a storm and it was badly damaged. I was devastated and I began to cry. She told me that it wasn't her fault. It was an accident. She told me that she would try to nurse it back to health. She kept my plant for several months. I kept in touch with her. She kept telling me that the plant was doing wonderful and it's almost back to where it was when I brought it to her. When I finally did go get my plant, she told me all of my plants in my house and then my Shop died because I was busy and wasn't able to care for them. She was so rude, disrespectful, and nonchalant towards me and how clearly devastated I was. She said I saved some of the babies and I replanted them in this pot. She said this is all I can do for you and she asked me what do you want me to do. She yelled and said I asked you before do you want some money? There was nothing I could say that would come out respectful or calm. So I just picked up my phone and called the police. Because she was becoming I rate, screaming,, yelling and being disrespectful. I asked her several times. Why are you yelling? I have not once raised my voice, even though I am clearly upset. Her response to was because you're making me angry. While I was waiting in the parking lot for the police she looked me up and down and went back to watering. What was left of the half dead plants in her shop. A very nice police officer showed up a few minutes later at her shop. He spoke to me, then he went inside and spoke with her and came back out with what was left of a plant that was a part of my family for decades. She didn't say I'm sorry she looked at me, closed her door and walked away. I have attached before an after pictures of my aloe vera plant. The owner of this establishment is disrespectful,, unprofessional, and lack any type of work ethic and empathy for anything or anyone. Please do not make the same mistake I did and take anything to her and expect for it to be treated with some type of respect.

A fun place to browse and shop, full of plants and gifts! Often having vendor and community events…read morethroughout the year as well.

I wish I weren't the type of person who'll usually take a Home Depot over a smaller hardware store,…read morebut let's face it: when you have a long varied shopping list for a big job, you're gonna go with the sure thing. Smaller hardware stores are convenient if you live closeby, but they aren't usually worth the trip if there's a Depot closer, or if you need a plumbing supply store or something, or I you might want to return something easily. GNH is no different. It's closer than Depot or Lowe's by about twenty minutes for me, so I pop in when I need a couple small things, some Benjamin Moore paint, or I'm already going to Bryant's. They have a nice selection of mudding/taping/plaster tools and a surprisingly full selection of power tools. The plumbing and electrical sections are pretty basic. They have almost no duct work. And they weren't able to special order a USG plaster from their distributor for some reason, though the ordering guy was perfectly nice about it. But in general, the employees aren't super friendly unless you're a local and a regular.

Even after 10 years of shopping at this local hardware store chain and spending over $200,000 at…read moretheir various stores (while building a house), I'm never greeted at this branch in a friendly, familiar way, which boggles my mind, since a lot of that $200k was spent at this branch. And forget about calling to see if they have an item. They'll act like you're a big inconvenience, say yes over the phone and still won't have the item when you get there. So for once, don't shop local. Go to a big box store, get a better price, better selection and better service. Many of the people at Lowes and Home Depot remember me and are always so nice!