Called Nikki to do a last minute notary - she couldn't make it herself but referred me to a notary…read moreshe works with locally in Orange and the person was able to come and do the notary documents the same evening I called. Wonderful person to work with call Nikki she's amazing.

I'm so glad I choose Leslie she was quick, informative and professional. There is no one else I'm…read moregoing to call for any of my notary needs Thank you again and I'll give you a call soon.

Came in for a live scan. Lucky for me, this place takes walkins. Super quick and easy process!…read moreMichael was efficient and thorough. I appreciate the clear explanation throughout the process to let us know what he's doing. Parking is a little tight but not so bad. Could get busy but Michael handles it well!

Michael's service was efficient & fast. Once he took my documents, the process moved pretty…read morequickly! It took about 15 mins. I paid $66 to get a live scan done.

Super fast and easy live scan. Karen was super nice and helped me fill out my passport form too…read more The place is upstairs facing the street and really easy to find. I was in and out in no time. Definitely recommend if you need something done quick. Live scan $30 Passport photo $15

Quick and easy, made it simple for you to get things done. Pretty upfront and left without feeling…read morequestionable aside from parking but tbh, it isn't too bad. Just a tad sketchy looking but nothing really going on.

I've been a customer here since 2016, and for many years everything ran smoothly under the previous…read moreowners, George and Kay. I never had a single issue with them. Since the new owner took over, the level of professionalism and reliability has changed dramatically. My last three visits in November were all problematic. On one morning, the owner arrived about eight minutes late, and another customer was waiting with me. On the other two mornings, I arrived at 9:00 AM (their posted opening time) and the store was still closed at around 9:12 AM. I never saw the owner arrive on those days, and I eventually had to leave because I couldn't wait indefinitely. I have photos documenting these late openings. These late openings were not isolated mistakes. They formed a clear pattern over multiple visits. After failing to pick up my mail during these three visits, I stopped going in person because I could no longer trust that the business would open at its posted hours. Because of these repeated delays, I asked the new owner to confirm a 9 AM pickup time for my remaining mail. I wasn't asking for anything outside their posted business hours. I even gave a wide range of possible days. Despite that, my messages were ignored for two full business days, even though I replied within a couple of hours during their business hours. When I finally received a response, it was a single word "Monday" with no apology, no explanation, and no acknowledgment of the previous delays or missed openings. The communication was consistently cold, minimal, and unprofessional. Update: I went in on 1/26/2026 to pick up my remaining mail. The owner arrived at 8:58 AM, and I was finally able to collect everything. I asked for a one‑month refund because I was unable to access my mailbox on two separate mornings in November. I waited until around 9:10-9:12 AM both times, and the store never opened while I was there. When I requested a refund, the owner responded by saying, "I called you," even though I never spoke with her. Regardless of whether she called, the issue was that I physically showed up during posted business hours and could not access the mailbox I was paying for. The time I lost waiting outside cannot be recovered, and her response showed no understanding of that point. This experience is completely different from the reliable service I received for years under the previous owners. After 8-9 years as a customer, I ultimately decided to cancel my account because the service under the new ownership no longer meets basic expectations. Everything in this review is based on my actual experience, with photos and message timestamps to support it. I also want to note that the current 4.6 rating on Yelp was built over many years by the previous owners, George and Kay, who were consistently reliable and professional. My recent experience reflects the new ownership, not the service that earned those earlier reviews.

I got my fingerprinting for work done here on a Saturday which is awesome because lots of…read morefingerprinting places don't have any Saturday hours. The lady who did my fingerprints was very sweet and helpful. There was a guy there who I guess was like a security guard kind of a guy just not really in a security guard uniform who was basically just there to make sure I don't cause harm or whatever but he was I guess not overtly aggressive or anything, I just thought maybe he didn't read the clues very well and could've been a bit more friendly towards me. The cost of the fingerprinting isn't relevant to Orange Hill Mailbox but it wasn't bad, at $39 per set. It was an interesting drive to a new area for me!

There was an initial snafu in scheduling an appointment through Yelp. However I called to confirm…read moreand the notary came out immediately did a top-notch job. My issue was time sensitive and she was very attentive to my needs. She genuinely apologized for the mixup on Yelp and I don't blame her as it seems like some technical issue. I called her at 2 o'clock and she was at my office by 2:20 ready to help. I would highly recommend this business if you have any notary needs.

As much as I want to leave a positive review, it has been very difficult. I do understand that…read moreYvonne is normally very professional, and I don't fault her for being well recommended and booked. I had requested a notary service and paid, while I haven't received the document after 3 business days after payment had gone through on my banks end. The document that was to be notarized is time sensitive, and I had less than a week to get it. Like I said, it is understandable that she is busy, just is not helpful that I'm unable to get ahold of her via phone, and there's been no response to my emails. Update: it looks like our time was unfortunately misaligned. To where it made it hard to contact each other. I do appreciate that Yvonne was able to get back to me as soon as she was able to get back in contact.

Came here for translation and notary, staff Brandon and Eddie were friendly and professional. They…read moreeven helped me with a speedier translation process because I was in a time crunch, solid service and experience

Used twice for mobile notary + both times were great. They were able to accommodate same day too…read more Eddie came both times. All was great and went smooth. Highly recommend.

I strongly recommend Rocío's services! Rocio has been filing my taxes for the past 5 years and she…read morehas been the most helpful, honest and entirely trustworthy! I am absolutely loyal to her and one hundred percent comfortable with her filing for me every year! She's a 10 out of 10! Thank you Rocio for your hard and honest work, I will continue to seek your services for upcoming years, god willing!

Very Professional and attentive to detail. I will definitely recommend her services to everyone I…read moreknow.

I needed a couple of documents notarized last minute and I was able to get an appointment asap…read more Friendly, quick, and professional service by far! Thank you!

I contacted Barbara's mobile and received a quick response. I made my appointment for the next day…read more She arrived exactly on time, was efficient, polite, and experienced. Her price is extremely reasonable and I highly recommend Barbara's mobile notary for your notary needs!

I've been to Postal Annex for both notary services and my baby's passport, and each visit has been…read morea great experience. During separate occasions, the staff provided excellent service. For the notary, they were careful and detail-oriented. When it came to my baby's passport photo, they initially suggested taking the photo at home since it can be easier for babies. However, when I arrived, they were more than willing to try taking the photo there--and my baby did just fine. The photo was printed within about ten minutes and it cost $18.31 for two copies of 2x2. This price is reasonable compared to other places. The staff member who helped us was very kind and patient with both me and my baby. I also noticed they assist with TSA PreCheck processing, which is super convenient. The location is clean, the staff are helpful, and I highly recommend Postal Annex for notary services, passports, and shipping needs.

I needed a Chinese visa and the photos that you need for that are quite specialized and a…read moresmaller/different size than a regular passport photo. I had heard that PostalAnnex specialized in multiple sizes passport and visa photos (Postal Annex came recommended to me for Chinese Visas - you can even pay them to fill out and submit the application for you! But I opted to do it myself but I still needed the photo). I called just to make sure and they told me they indeed do passport and visa photos (including for China) and when I asked if I needed to make an appointment - they said "no you can just show up anytime during opening hours but it's good to come at least 15 minutes before closing because the whole process takes about 15 minutes) When I showed up there was plenty of parking (it is located on the intersection of Culver and Irvine Center Drive in the main shopping center across from the McDonalds. There was also a sign on the window advertising that they do photos and the Chinese Visas so that was a good sign. The man who took my photo was very nice and knowledgeable - I liked that he seemed very experienced and had done a ton of these before. I also liked how he showed me my photo to make sure I liked it for final approval before he just printed it. You give them your email address for the digital copy and then you also get 2 printed photos for $24.99 which came to about $26 after tax. I just waited in the store (they have 3 chairs you can wait in and have a fridge with drinks to purchase too - or you can walk around the center while you wait). The woman Amrit who works there was also very reassuring and friendly and super helpful as was the man (whose name I didn't get). I chose this location because the other Postal Annex has received some negative Yelp reviews for unfriendly service but at this location (15333 Culver Dr) the service was OUTSTANDING and I will be coming here for all my future passport and visa photo needs! (They also do mailing, have mailboxes, etc.)

I spoke to Ann and she said she would be over the house within 30 minutes. She arrived and…read morecompleted it in no time. Easy process, thanks again.

From the begining it was very easy to get your questions answered. A+ communication and very fast…read moreand helpful service. Will definitely be using again in the future.