my husband is disabled and a health care case manager from a city organization hired this company to help us get rid of bed bugs. the man who came said he was the owner. he is extremely disrespectful! as soon as he and his gut put on their suits he asked me if I had a bed bug infestation. I told him yes and he asked me why I didn't get rid of them. Isn't that what he's there for?
he didn't do an inspection. i started to gently pull a cover i have on my couch off so he could do his job. he told me to stop because he didn't want them to come flying out. BED BUGS DONT FLY!
he asked me about our furniture then told me I had to throw my couch and computer chair away. I told him we cant afford to replace them. he got irritated and told me he cant get rid of them if he cant get rid of the furniture.
after that, I had enough of him and told him about neighbors experiences with bed bug exterminators (it's a problem in my area). I told him that their exterminators didn't throw away their furniture, that they treated everything.
I found out who our case manager is and called him. he asked me to find exterminators and have them fax their quotes.
BTW, NEVER THROW AWAY YOUR FURNITURE TO GET RID OF THEM! it doesn't work. the don't just live in your furniture. they are in the walls, carpeting, blinds, dressers, etc. anywhere you can find a roach, you can find a bed bug, plus more. the babies get into anything the width of a playing card.
I have successfully gotten rid of them in the past with neem oil but, my pups and cats scratched the bed covers and let the ones in there lose. I don't have money for need oil or I would do it again. its extremely safe and effective for many pests including bed bugs. read more