I had to have a tooth pulled. Never fun. I'm a very very very very nervous patient. Dr Chertok's did their best to handle my anxiety and between the gas and the anxiety pill, it wasn't too bad. Kudos to his office for running smoothly and easing this anxious patient's anxiety. read more

This has been hands down the best periodontal experience of my life. The care and treatment I received has been exceptional. Dr Chertock is an incredible kind, gentle and meticulous person. His whole staff is kind, gentle and welcoming. He came recommend by amazing dentist. I feel so lucky to have found this office. 3 weeks out my gum graph looks amazing. Thank you so much to this whole team. read more

Dr. Chertok and staff have been amazing through the entire process of the placement of a dental implant for a first molar. I was apprehensive, to say the least, but was put at ease by being informed step by step as to the process and the costs associated. Dr. Chertok is kind, gentle and thorough and with an extraction and bone graft, he expertly prepared my jaw for the process, which is now complete. I now have a beautiful crown, no pain or discomfort and a comfortable bite. I would absolutely recommend him and his kind, competent staff. read more

I was referred to Dr Chertok after attempting to visit a regular dental,practice in a strip mall setting. They were nice enough but quickly realized I was not in the right place due to severe anxiety & even more severe issues with gum disease, missing teeth and decay. Dr Chertok and the staff there were non-judgmental, understanding & kind, and over the course of over 2 years they have changed my life. He developed a plan after careful consideration of what I had hopes for & what could realistically be done. He partnered with an amazing prosthodontist and the end result is nothing short of miraculous. His calm demeanor, honesty, patience & gentle hand got me through some long surgeries & procedures that have resulted in a smile that I can't believe is mine. I am comfortable going out in public again and have also followed through on taking care of other aspects of my health that I had neglected due to being ashamed of my teeth. I would highly recommend Dr Chertok's office and especially to those who have given up hope of ever showing off their smile again. read more

I broke my front tooth, and my dentist referred me to Dr. Chertok for an implant. The care I received was excellent: everything was explained to me, the surgery was scheduled very fast, and the procedure itself was as smooth as it could possibly be (I was really afraid of it and was pleasantly surprised about how painless it was). Dr. Chertok is competent and professional, and the staff in his office is responsive and courteous. I never thought that I would be saying that my periodontics-related experience was pleasure, but here I am! read more

The office staff is quick to give you advice on insurance payment policies, but then didn't take responsibility for that advice when it turned out to not be true. I was advised that for my post treatment cleaning, I could go to my regular dentist or their office and that since my regular dentist was going out of network under Delta Dental, it would be cheaper to go to them for the cleaning instead since they are in network. Turns out they submitted my cleaning as periodontal work and not just a cleaning, which was not clarified and a way for some offices to get more money from insurance companies. I was less than a dollar away from my max for periodontal work, so the cleaning was essentially not covered at all. I did all my periodontal work at Dr Chertok's office, and they submitted that work to Delta Dental, so they knew about the max. When I contacted them about what had happened, I got a very rude response from the office staff that basically said that it wasn't their responsibility to know my insurance policy. This is a pretty standard, heartless response from the medical community. I then persisted. Someone else looked into it and then replied with an apology about miscommunications and an offer to give me a payment plan, which is completely useless because I could have just gone to my dentist for less. I want absolutely nothing to do with such an untrustworthy business. read more

Pretty good cleaning but overall lack of organization when it comes to insurance payout and reporting to insurance companies. Had to fight with them for a year or two to figure out why i wasn't initially covered, but it turned out it was their fault for not reporting the cleaning to my insurance company. Wouldn't go back to them personally, but most would probably have no issue with this place. read more

Was referred to this office by my dentist for a special treatment. After checking it out I didn't let them do anything. 1)Dental office is in someone's house... oops 2)Filled with social program people waiting for treatments 3)Front desk was impatient with people with insurance but super friendly to social program patients. But later she argued with them about who can pay for their bills... read more

I went in for a standard root cleaning--while the service itself was really good, Dr. Keith Chertok's office staff couldn't figure out how to submit the claim to my insurance company, so, instead, they sent me a $1k+ bill for a service that should have been covered by my insurance. I pushed on both his office staff and my insurance company, which claimed that his staff didn't submit enough information proving that I needed a root cleaning (I haven't had any sort of teeth cleaning in about a decade so obviously I needed one). Dr Keith Chertok is a great periodontal doctor, but his office staff is incompetent or he's attempting some insurance fraud here. Recommending avoiding at all costs--literally! Edit: I've been in touch with his staff, trying to resolve the insurance issue. They have been very supportive. Increasing my review from 1 to 4 stars. Will edit this again once the bill has been resolved. read more

I was highly referred to Dr. Chertok for periodontal problems. I had laser surgery 8 months ago. Now my pocket numbers are much better. And it didn't hurt. Also his office is in a great location to walk to lunch on College Avenue. Very nice staff. read more

i've been a patient of Dr Chertok's office for probably close to 20 years. The care that I have received from this knowledgeable, soft-spoken and highly competent , professional has been exemplary. I have always felt confident in his recommendations and feel that he has only recommended treatments that have been necessary. I can recommend Dr Chertok, without any reservations, to anybody seeking periodontal treatment. read more

I saw him for about 15 years. He is highly skilled and also highly priced. I've gone elsewhere after I tried to see him 4 times with problems, but he only saw me the 4th time and said to come back in a month for x-rays. I was neglected. read more

The office staff is very friendly and Dr. Chertok did a great job with my gum surgery. I highly recommend him!

I recently had an implant done with Dr. Chertok and he did an amazing job! It was the most painless dental procedure I've ever had. I have been so surprised at the ease of it all that I will continue to sing his praises. He's worth every penny. read more

Realizing implants were inevitable, I met with one, then a couple years later, another specialist. Both were accomplished, well regarded, and I do not doubt would've done well. It only natural to want to hold onto your "factory equipment," I procrastinated, then realizing it was time and that tooth loss encourages bone loss, my excellent dentist, Dr. Vibhuti Patel, Lafayette, CA, who i also recommend, steered me to Dr. Keith Chertok. The moment I met this soft-spoken, measured gentleman and scholar, I knew I was in the best hands. You could not ask for a more patient, thorough, painstaking pro. It should not have been surprising that Dr. Chertok's entire staff is stellar, quality attracting quality. Dr. Chertok is at the pinnacle of his demanding profession, and I am fortunate to have been led to this gifted prince. read more

Highly recommended. Extremely gifted surgeon. Trustworthy. Compassionate. A polished professional and highly skilled communicator. A Dr. and staff with a 'patient first' philosophy present and accounted for the minute one enters and leaves the office. read more

The BEST Periodontist!!! I never ever write anyone a review but can't resist on writing this one. Being in the dental profession myself, I know who does high quality work. I highly recommend Dr. Keith Chertok, he's a highly skilled, honest and amicable periodontist. I recently have some gum grafting and implant done by him and the results were amazing!!! He's very meticulous on what he does, the results on the gum grafting was so beautiful and natural. The whole process was so smooth and painless. Everyone is this office is so professional and friendly. Making sure I feel comfortable throughout the whole procedure and of course follow up with me afterward, so attentive. I never have a doubt to come back to see them in the future if I need more treatment. I would highly recommend him to all my friends and family and of course to anyone who's looking for a periodontist with high quality of work and care. read more

My dentist referred me to Dr. Chertok for a consultation (I had one tooth where the gum was receding pretty far). I went in with the mindset that I absolutely was not going to get a gum graft - they seem really painful and expensive. Upon arrival I found the receptionist pleasant and helpful. I explained that my insurance is a little strange. She said that she was more than happy to call my insurance during my meeting with Dr. Chertok. During my meeting with Dr. Chertok, I was pleasantly surprised that he was not trying to push me into any decision. His demeanor is calm, quiet, and knowledgeable. He discussed ALL of my options with me (including services that he does not provide as well as doing nothing). After some thought I decided to proceed with getting a gum graft. He was very thorough and explained all of the details so that I would get a realistic picture of what to expect (procedure, pain, healing, results). When I go back for my procedure and his assistant were kind and gentle. They made sure that I was comfortable and let me know when I could turn on my iPod and tune out the procedure. I was given contact numbers for him so that I would be able to call if I had any questions or concerns. The next day he texted me to make sure that I was feeling okay - on a holiday weekend no less! Everything healed without any complications and minimal pain/swelling/bruising (the worst part was not being able to eat crunchy foods). I followed the instructions and the results are better than I had expected! I felt that Dr. Chertok and his staff were kind and went above and beyond my expectations to make sure that I was comfortable with everything - physically, mentally, and financially. I am so happy that I decided to get the work done. Fingers crossed that I will not require any in depth periodontal care in the future - but if I do I will definitely be coming back to Dr. Chertok! read more

I was referred to Dr. Chertok for periodontics consult and treatment by my regular dentist. I was happy that I was referred to a location so close to home! It is a solo practice with a couple (maybe 3) dental hygienist. I found Dr. Chertok to be mild mannered, soft spoken, and professional. However, I found his office staff (receptionist, scheduler, etc.) to be completely unprofessional. They talk amongst themselves really loudly and chit chat as if they are in their own living room. It's kind of personal conversation (not confidential, just personal everyday stuff) that you do not expect in any business setting. Dr. Chertok seems to be used to it although he doesn't seem to participate. I was put off by the office staff enough (3 visits ) to ask my regular dentist to find me another periodontist. It's too bad because I think Dr. Chertok was fine and the hygienists were okay too. read more

Dr. Chertock is very thorough. For me he cleaned up a mess that the original implant doctor could not seem to handle. Since then no trouble.! The entire staff is excellent also! read more

Dr.Chertok performed a bone graft last year. I was referred to him and find him caring and very professional. I have been to a few of his hygienists also and they were all very skilled and very professional. I agree about the office staff. I was immediately questioned about my bill as soon as I walked in the door. I can ignore them, they were not the ones working on my mouth. I would highly recommend him for any periodontal needs that you may have. read more

I was recommended and saw Dr. Chertok for gum grafting. I had a great experience both times (I did my left side and 4 months later, my right side). Dr. Chertok's manner was always professional and I felt safe - I was in good hands. He called a day or two after the procedure to see how everything was and encouraged me to call if I had any questions/ concerns. I have seen the reviews on the office staff. I, personally, have had nothing but positive experiences with them myself; I found them to be friendly and helpful. I am not sure if I am desensitized to personal chatting or if I just did not hear any the times I was there. I would recommend him to anyone needing periodontal work, especially gum grafting. read more

I have been a patient of Dr. Chertok for several years. Dr. Chertok is a master surgeon and he and the whole clinical and office team are professional, expert, and kind. All of my experiences also have been well-organized and responsive, with relevant positive and respectful communication. I feel very fortunate to have received such outstanding and compassionate care. Thank you Dr. Chertok and team! read more

We had some schedule confusion about a Thursday 7:30am follow-up appointment a few weeks ago. I waited outside before calling at 7:40 and heard on the recording they closed the office Thursday and Friday for Rosh Hashanah. It turns out they had tried to call me, but my phone was temporarily not working due to a change in my job. I was disappointed they did not follow up to make sure I knew they cancelled my appointment - they could have called my wife or sent me an email. But I understand how these things can happen. Keith and his staff were very apologetic and eager to make things right. We all make mistakes - and these guys handled this one with grace. Really kind and talented people. Their services are expensive, but they are willing to phase work to fit my insurance and budget. read more

Dr. Chertok saved my gums!! I am only 22 but my dentist noticed my receeding gums when I was 19. I always took great care of my teeth but due to genetics and a few other factors I have the bad luck of having thin gums. Fortunately I was refered to Dr. Chertok. Upon first meeting with him he checked out my situation and walked me through what he can do about it. He told me exactly what the gum graft proceedure is and showed me virtually what occurs. I also really like that unlike most other gum graft surgeons, he takes the tissue from inside the roof of the mouth which looks more natural when it is placed over the exposed root of the tooth and allows the roof of your mouth to heal faster. Additionally, he not only can thicken the gums but he increase the gum line where it has receeded so your gums will end up looking normal and healthy. Thus far Dr. Chertok has done 3 gum grafts for me over the course of 3 years and they all look spectacular. I never had any issues during or after the proceedure, and if I did I could always call or text and ask about it. Dr. Chertok is honestly one of the nicest people I have ever met. He is extremely professional and he really cares. He even calls you after your proceedures to see how you are feeling and address any concerns you may have. This guy is truely amazing at what he does! read more

I've been going to Dr. Chertok's office for about 5 years. This last Spring I had to have a double gum graft. Needless to say, this procedure is not what one would call painless. It involves "harvesting" a piece of gum from the roof of the mouth then reattaching it to the area where it's needed. It involves more than a hour of very careful work and requires anesthesia. Dr. Chertok's office prepared me for the surgery by ordering me antibiotics and heavy duty painkillers beforehand, so I was ready to take the first painkiller immediately as recommended. When I got home I took my pill and immediately fell asleep for 10 hours mentally prepared for pain on waking. When I finally woke up, I cautiously felt my jaw. Even though I had just had stitches, I didn't feel any pain except for minor discomfort from the swelling. I continued in this painless state throughout my recuperation! I just followed the post-operative instructions, and when I returned two weeks later for my follow-up appt. my incision was already healed! I also see my regular dentist and hygienist twice year at a different office. Both my dentist and my hygienist commented on separate occasions what nice work he did. Lastly, other reviewers find the office staff too chatty; I find them homey and friendly. I highly recommend Dr. Chertok and his office staff. Really! No pain. Doesn't get much better than that. read more

I was recently referred to Dr. Chertok for dental surgery by my regular dentist. He was both respectful and calming (as was his assistant) and deft in the process of surgery. My visit was satisfactory in every way. read more

This was perhaps the best medical experience I have ever had, from start to finish! I scheduled an appointment quickly and easily. The staff was courteous and friendly; there was virtually no wait to get in to see Dr. Chertok. I had extensive periodontal surgery; there was no pain during or after the operation, which was done quickly and efficiently. During my brief follow-up visit, I had the same good experience. Most amazingly, Dr. Chertok phoned me at home the day after the operation, the following week, and a month later, to find out how I was doing. I have not experienced this kind of caring, compassionate attention from any medical professional in many years. It was overwhelmingly wonderful. I don't wish periodontal surgery on anyone, but if you have to have it, make sure you go with Dr. Chertok. I'm sure you'll be thrilled with the results, as I was. Joe B read more

I have had other periodonists work on my mouth but NO ONE came close to what Dr. Chertok did for me. His grafting is beautiful! He is always up on the latest and greatest technology and he is a very caring and meticulous Doctor. His staff is very kind and helpful in letting me know what my responsibility is for payment. I would never think to leave without paying for the treatment I received that would be like taking something from Nordstrom's without paying for it but not everyone thinks about it like that. All the hygienists are awesome they do a fantastic job. Dr.'s asstistant is very sweet and made sure that I was comfortable. I would highly recommend Dr. Chertok for any periodontal needs you may have he is the BEST!!!! read more

Like the previous reviewer, I, too, was referred to Dr. Chertok. After examining my teeth, he appeared to be mild, knowledgeable, and assured me that I am doing the right thing. I asked him questions and he gave me rather vague answers ~ a red flag. Thereafter, I had my teeth deep cleaned by a rather young and inexperienced lady who left me in a lot of pain ~ many red flags! In the following next appointment, she began preparing me for a molar extraction and boy, she was hurting me so bad that I actually stopped her and inform her to cancel this procedure. I usually am a rather polite person but felt Dr. Chertok may be insensitive or unaware what was happening and how he allowed this lady to do her things on me ~ she even apologize with a few "whoops, sorry!" Boy, I am glad I got out of there ~ a real scary place...! Reminded me how Wilbur Force (Jack Nicholson), a character from a movie, Little Shop of Horror, would have loved this place! read more

I am the patient whom Bernadine (one star review below) referred to - immediately after my first gum graft procedure with Dr. Chertok I was diagnosed with chronic myloid leukemia. This made my recovery somewhat traumatic as my mouth was slow to heal, but it also led me to an oncologist who saved my life (I'm now in full remission). Anyway, Dr. Chertok was always very kind, thoughtful and professional, and was very accessible when I needed him. From what I gather, Bernadine continued to train for a marathon after her surgery, even though she was instructed by the doctor not to exercise until her mouth had healed. I'm sure that compounded any ill effects of the procedure. Swelling and bruising are to be expected any time you get surgery on your mouth or face, of course. I've never had any problems with the admin staff at Dr. Chertok's office. They've always been courteous and helpful, and never unprofessional. I had my (hopefully) last round of gum surgery last Friday and it went well, with very little pain after the procedure. And the most important part of this review: my gums look great! read more

I have been treated by Dr.Chertok for years. He has given me excellent advice and care over this extended period of time. He has performed a number of procedures on me and they all have been expertly performed, often with an astonishing lack of pain. As a craftsman he is meticulous. I recently had two implants in a procedure I was truly dreading, having heard many difficult stories. I was amazed that it was a "breeze". Dr. Chertok called me at home following all procedures. He is a truly caring person and a first rate clinician. I trust his advise and his skill. read more

Unfortunately for me I have hereditary chronic periodontal issues that went insane while I was pregnant 10 years ago resulting in needing much perio work including surgery and maintenance ever since. I also had some unfortunate prior dental care trauma and was very upset in a freak out kind of way over dental stuff. I think Dr Chertok's office might be slowly allowing my dental PTSD symptoms to abate due to their kindness, consistency and patience over the last 10 years. They have always been patient, never made me feel bad for needing extra gentle care, and always been calm and quiet and encouraging. You could not find a more gentle mild mannered guy than Dr Chertok himself and every 3 months my hygienist deals with my cleaning as gently as she can, with several adaptations I need so I don't gag, freak out, or hyperventilate. I will never see another periodontist and if Dr Chertok retires or dies before me I don't know what I'll do. Patient for life!!! read more

Dr. Chertok is a very caring, skilled periodontist. He has been very helpful to me for my teeth and very fair in his pricing. He calls you in the same evening of the procedure to make sure you are okay and is readily available whenever you need him. read more

I was referred to Dr. Chertok's office for oral surgery. I found Dr. Chertok to be wonderful. He answered any and all questions I had. He was very professional and put me at ease. The surgery went great and he even called me that night! I returned and saw, and still see, his hygienists. They are thorough, professional and friendly. The front office was also very friendly and informative. If you are in need of a Periodontist I would highly recommend Dr. Chertok's office whether you live in the area or not. read more

I had the best possible experience with Dr. Chertok and his staff. I had to undergo significant and extensive gum surgery and chose to undergo the LANAP procedure. I have a lot of anxiety when it comes to dental procedures. Needless to say I was very nervous, but Dr. Chertok's entire staff made me feel reassured. I was even offered a blanket by his lovely dental assistant to keep warm during the procedure, and I slept through the whole thing with my headphones! Everything went smoothly with minimal discomfort. I only had to take a few ibuprofen for discomfort over the next couple of days and ice for a couple of hours after. I was impressed by the whole process and staff. The procedure is so worth it when compared to painful traditional gum grafting surgery. I had the utmost confidence in Dr. Chertok's skills and experience. His calm demeanor is reassuring. I would highly recommend Dr. Chertok for your periodontal care. read more

I love this place and the people here. They actually make getting your teeth cleaned a fun experience!

Dr, Keith Chertok has served me and my family as our periodontist for the past six years. He has performed complex extractions and has literally saved my gums and those of my late wife and our daughter. Dr. Chertok is a sensitive and extraordinarily gentle periodontist and extends himself not only during office visits but calls to check on us following his treatments. His detailed explanations brought a much needed sense of being thoroughly informed pprior to and following treatments. He is truly a superior representative of the profession in our experience. read more

Dr. Chertok's office is an efficient, warm, friendly place with a first-rate staff, including an excellent, compassionate, but firm, hygienist. Dr. Chertok, himself, is a caring, gentle person who well understands the trauma a normal person experiences when going to a Periodontist. His dental work is expert and his follow up is enviable. I, and a myriad of dentists, recommend him unqualifiedly. read more

I have been seeing Dr. Chertok for over 12 years, and I credit him and Laura, my regular hygienist, for saving my teeth from any further bone loss. With her meticulous periodic deep cleaning, they have been able to help me maintain healthy gums despite my inherited potential for chronic gum disease. Last year when two areas of recession threatened several lower teeth, Dr. Chertok recommended gum grafts at two limited sites. The procedure went efficiently and smoothly, and pain meds took care of any discomfort during the surgery. I had no pain during the brief recovery. He called me the night after the surgery to see how I was doing. The results are amazing -- the grafts are pink, healthy and cover previously exposed roots. Had I known the remarkable extent of improvement, I would have opted for additional grafting. But Dr. Chertok's sage advice was based on not knowing how well my system would respond to the procedure. His approach was to be cautious/conservative and to achieve success incrementally. He is up on the latest technology for treatment; he recently advised no further intervention is necessary as long as my gums remain stable and healthy with periodic maintenance. Professional, knowledgeable, gentle and experienced: Couldn't ask for anything more. read more