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    Rise Healing Center

    Rise Healing Center

    3.0(2 reviews)
    0.3 mi

    I never thought I'd need to write this kind of review about a healing center, but my recent…read moreexperience at Rise Healing Center left me stunned by how cold and unfeeling the administration can be when real life happens. I had an appointment scheduled with my therapist -- someone I respect deeply and who has been consistently compassionate. But on that day, my wife was stranded 50 miles away, alone, in a dangerous situation. Her safety was at risk. I canceled my session immediately so I could get to her. I expected understanding. Instead, I was told I would be charged a late-cancellation fee -- not reduced to zero, not waived -- because "policy is policy." When I explained that this was a genuine emergency, the owner's response was essentially that they can't decide what is or isn't an emergency for someone, and that my therapist "deserves to get paid" regardless of the situation. She called it a "concession" to only charge me half of the $120 fee. Read that again: my wife's safety was on the line, I dropped everything to help her, and the owner's priority was enforcing a billing policy. There was no empathy, no discernment, no acknowledgment that safety comes before revenue -- just a rigid defense of the rules and an insistence that charging me was justified because I had "agreed" to it in the intake paperwork. The contrast between my therapist's genuine care and the administration's cold, transactional stance could not have been sharper. It was disheartening to see a place that advertises trauma-informed care fail so completely to practice it when it mattered most. If you are considering this practice, understand that emergencies -- even ones involving the immediate safety of a loved one -- may still result in charges. And based on my experience, don't expect compassion from the administration when it conflicts with their policy.

    Beth and her team are amazing and so compassionate! Their trauma services include EMDR and brain…read morespotting and this practice is highly trained in these! I would highly recommend this group!

    Keith Mar, MFCC - c_and_mh - Updated May 2026

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