I never thought I'd need to write this kind of review about a healing center, but my recent…read moreexperience at Rise Healing Center left me stunned by how cold and unfeeling the administration can be when real life happens. I had an appointment scheduled with my therapist -- someone I respect deeply and who has been consistently compassionate. But on that day, my wife was stranded 50 miles away, alone, in a dangerous situation. Her safety was at risk. I canceled my session immediately so I could get to her. I expected understanding. Instead, I was told I would be charged a late-cancellation fee -- not reduced to zero, not waived -- because "policy is policy." When I explained that this was a genuine emergency, the owner's response was essentially that they can't decide what is or isn't an emergency for someone, and that my therapist "deserves to get paid" regardless of the situation. She called it a "concession" to only charge me half of the $120 fee. Read that again: my wife's safety was on the line, I dropped everything to help her, and the owner's priority was enforcing a billing policy. There was no empathy, no discernment, no acknowledgment that safety comes before revenue -- just a rigid defense of the rules and an insistence that charging me was justified because I had "agreed" to it in the intake paperwork. The contrast between my therapist's genuine care and the administration's cold, transactional stance could not have been sharper. It was disheartening to see a place that advertises trauma-informed care fail so completely to practice it when it mattered most. If you are considering this practice, understand that emergencies -- even ones involving the immediate safety of a loved one -- may still result in charges. And based on my experience, don't expect compassion from the administration when it conflicts with their policy.

Beth and her team are amazing and so compassionate! Their trauma services include EMDR and brain…read morespotting and this practice is highly trained in these! I would highly recommend this group!

I give the guy an extra star for being Chinese American so he understood some of the unique…read morechallenges facing Chinese families. In the end, I question his ability as a therapist when he can't get his act together and file medical claims in a timely and professional manner. It must be my ISTJ personality, but I really do not like people who can't live up to their responsibility. I doubly dislike people who lie about what they have done just so they can temporarily procrastinate doing their job. Keith Mar is suppose to be an in network provider, but he insisted that I pay him the full amount at the end of each session rather than the insurance company negotiated rate. It should have been a red flag, but I was the patient in a vulnerable place and I did not want to seek out others, make appointment, and wait. Second red flag is that we sometimes talk about politics and how Asians are being discriminated against and bullied in school. I am fairly progressive, maybe not as much as him. While I agreed with his views, this was not the occasion to dedicate any time to those topics. I had 6 sessions with him from June to August and had to quit when the claims fall behind. I texted him numerous times between August and November about filing the claims and was told that he already filed (see what I said earlier about lies and procrastination). The date on the insurance record showed that he filed on 11/21/2017, but by then, the insurance company refused to pay because the claims were not send in a timely manner. Of course, this does not affect Mr. Mar one bit because he already received his payments from me. I am the one who will not be getting reimbursement from the insurance company. Except for my awesome dentist and ok dermatologist, I have been very disappointed and disgusted with healthcare providers in this city. Every single one cared way more about getting paid than their unique roll as care providers.

In November 2014 I was in a car accident and suffered a mild tramatic brain injury. Not only was…read moremy brain not working properly, I started suffering from PTSD. So I looked for someone who practiced EMDR, covered by my insurance, and as close to home as possible, as I had difficulty driving without feeling anxious! Little did I know, I chose the best licensed psychologist in Santa Barbara, CA! Within 6 EMDR sessions my PTSD was gone!!! I was able to drive again without the anxiety and fear that someone was going to crash into me again. After the EMDR sessions, we addressed my TBI and Dr. Staso suggested I try 10 neuro feedback sessions. Well, guess what? My brain started working again! I am grateful to Dr. Staso, for the EMDR, and the neuro feedback sessions, for having transformed my life. Thank you for sharing your knowledge and expertise with me. I feel like "Ellie" again! I feel more relaxed, calmer, and less anxious. In addition, I believe I am more focused. I would highly recommend Dr. Dan Staso to anyone suffering from trauma, anxiety, and any kind of psychological issue! He is truly the best!

From the owner: neurofeedback, EEG biofeedback, naturopathic medicine, psychotherapyread more

I stayed at All Star for about 6 months and had an amazing experience! Bob who manages the house is…read morea great guy and always had time to chat, Scott the owner is super nice and always took time to check on the house. The house is clean, well kept, and management does a great job of having a good group of people living there. Overall I loved my time there and it was super helpful experience in my recovery!

All Star Recovery Sober living saved my life plain and simple. The staff met me at my level and…read moreprovided the foundation of responsibility, accountability and recovery that I was lacking - provided I was willing to put in the work. All Star is responsible for the beginning of my recovery that I continue to live and enjoy today.

This is supposed to be a place of help, support and encouragement to grow. The staff is ill…read moreequipped to deal with people that have mental illnesses, addiction issues and just plain customer service!! The intake was not clear and very antagonistic. When people are ready to ask for help and support kindness and patience are needed not sarcasm and irritation. Maybe staff needs training maybe new jobs but they sure were not successful today!