Amazing doctor and staff! I received a comprehensive exam in a caring environment that exceeded my…read moreexpectations! Dr. Sullivan was thoughtful in his approach and manner. Nicole and Leah were wonderful and administered the necessary exams with skill and kindness. I felt very well taken care of and everyone took the time to answer all my questions. I would highly recommend Sightline Ophthalmology!

I recently visited Sightline to have my eyes checked for an ongoing issue. I arrived at 1:50 for a…read more2PM appointment, checked in and waited. A staff member called for the initial meeting at about 2:40. I was given the dilation drops and escorted back to waiting area about 2:50. About 3:20 Dr Sullivan directed me to the back exam room not telling me which one. I went into the lighted room. Another period of time elapsed before he found me and took me into the correct room for the exam. He examined my eyes and provided his assistant with information. He briefly commented he found a condition in my right eye which is similar to the one I had in my left eye. He provided information to assistant and had her take me to anther room where a scan was made of each eye. It was 3:55 when I left the office. Later I received an email on the docs review of visit. In it was an eye drop prescription and "lid massage" listed without instructions on what a lid massage is. I am totally disappointed with the lack of in-office communication from the Dr on his observation. There was no review of the scans taken before I left. My last eye Dr did the scans first and confirmed with physical examination. It would have been nice to have tge Dr explain further what his observation and recommendation for follow-up would entail.

Our experience with Pacific Northwest Eye Associates (PNEA) in Tacoma, WA, has been disappointing…read more My wife and I require cataract surgery. At 76, we take our eye health seriously. Before scheduling our first visit in December 2024, we carefully researched local cataract surgery options and Dr. Niraj Patel. We selected Dr. Patel based on his experience.The process to secure that initial appointment took two months. We believe Dr. Patel is a skilled ophthalmologist and surgeon. That said, we both felt pressured at the first exam with him to opt for the Light Adjustable Lens (LAL), a $4,500 per-eye ($9,000 total) upgrade not covered by Medicare or our secondary insurance. The clinic prominently promotes this option, which likely benefits its revenue. Despite our optometrists advising against a replacement lens other than "standard," we briefly considered it due to the strong recommendation. This raises concerns about whether other elderly patients might feel similarly pressured. Anyone considering this clinic should thoroughly research the LAL option and discuss it with their optometrist or primary care provider before making a decision. After our exams, we met with the "scheduling coordinator" for Dr. Patel's surgeries. We were informed that due to a backlog, surgery dates would be significantly delayed. We accepted this reality and continued the process. However, communication with the clinic was frustratingly difficult. Getting answers required showing up in person and hoping someone could assist us. Scheduling changes were nearly impossible without being pushed months further down the waitlist. Even urgent non-elective medical issues did not seem to influence scheduling flexibility. Patients should be aware of these limitations before committing to the required exam process. This is a business in search of large patient volume and the bottom line. After nearly three months of waiting, we have canceled all future appointments with PNEA. It is too frustrating. Based on our experience, we would not recommend this clinic. Patients should carefully research not only the procedure itself but other local Opthalmology clinic choices, the clinic's billing practices, scheduling and communication policies. We hope others have a smoother experience than we did.

Dr. Jung and the entire staff are fantastic. Professional…read moreyet, more of a let your hair down and relax, "We have ya" sort of an attitude and, they do. Incredible experience. I was so comfortable with the entire process and would recommend to anyone wanting the services they supply, Go see them. They are sort of a family of very professional individuals who are there to help you "SEE" better! Really!! Dennis T.

I am a nurse practitioner myself and did a lot of research before deciding upon Visian lens surgery…read moreas I was not a candidate for less invasive procedures. I wanted to make sure the surgeon I visited had a breath of experience and training. After the experience I can truly saw I was impressed from my initial consult all the way through surgery and after. Dr Patel does fantastic work he is great at communicating, has a wonderful bedside manner and an amazing team of support staff. I wake up daily amazed that I can now read the clock across the room without glasses or contacts! I was so impressed with the operation aspect of the business, the entire staff is friendly, communicative, professional and values your time, investment and confidentiality.

I saw Dr Niraj Patel at Pacific Northwest Eye Associates for correction of cataracts. At that…read morefirst consultation, after the exam and the doctor's assessment, I started to ask a question when Dr Patel interrupted me saying: "I've only done about 20,000 of these. But go ahead, ask your question." As if I was offending him by having concerns. As if by asking questions I was somehow challenging his expertise, rather than acknowledging it. As if this wasn't exactly the right time and place to ask questions. A bit shocked by his dismissive comment, i initially thought I should simply leave and find a different doctor. Then I thought about the weeks I had to wait just to get this appointment, and starting that process all over again, and I swallowed my pride and simply responded, "No, never-mind." But I also knew then that I would eventually write a review in which I told prospective patients this story, in case anyone preferred not to be disregarded in this way. To be fair, I am pleased with the results of my surgery. I had researched Dr Patel and never doubted his skills. But I was offended by his manner at that initial consult and believe that patients deserve to be treated better.

How many times can I tell Yelp how much I love Dr. Shin, Dr. B. and all the assistants who help…read morethem? Well, here's another. Dr. Shin & Dr. B couldn't be more skilled, compassionate and helpful. There is absolutely no reason I'd even think of going anywhere else. Never. Ever. Make an appointment. Today.

Dr. B and her team at Gig Harbor Eye Care are absolutely amazing! They are great at what they do,…read moreand they do it with care! Shout out to Jamie for fixing my glasses, and helping my daughter get her contact lenses that were delivered to the wrong place! Thank you for all that you do!!!

I have been a patient of Cascade Eye And Skin for years. The doctors and staff are absolutely…read morewonderful. They offer so many services and work with you to find what is best for your skin needs.

I can't say enough good things about contact len specialist Sara Gundiff-gooch at Cascade Eye &…read moreSkin Centers University Place! From the moment I walked in, she made me feel genuinely welcomed and cared for. She has the rare combination of being incredibly knowledgeable, patient, and kind-hearted. She took the time to thoroughly explain my options, answered every question and never once made me feel rushed. Her expertise with contact lenses is top-notch. What really sets her apart, though, is her wonderful people skills--she listens with real empathy, offers gentle encouragement, and makes you feel like your comfort and eye health truly matter to her. If you're looking for someone who combines genuine care with expertise, this is the person you want fitting your contacts. Highly recommend!"

He is a really knowledgeable about what he does. Always…read morefriendly to me when I come in I have been a patient of his for 4 years.

Dr. Yeh has earned my highest praise. He's performed a virectomy on both my eyes. Excellent…read moreresults. A highly skilled man with excellent bedside manner.

This is not the first time, I felt bias coming from the front desk Kaylie, but today Kaylie said…read morethe copay for my husband's visit was $45.00. I asked if we could bill this time because unfortunately we do not have it today. At first she said we could not see the doctor. I said we made special arrangements to get here and drove a long way. She then said very rudely to "just make sure we pay it!" with a head shake and as if talking down to someone. I said "Why wouldn't we pay it?" The comment hit hard because we are black and have experienced this type of treatment before. we are respected, black, senior people of the community who paid their bills . This type of treatment should not be tolerated. If my 87 year old husband dud not need his treatment i we would not come back. But trust me i am looking for another doctors office after today. The doctor is great and i have no complaints on other staff.

I was referred by my regular eye Dr to the clinic for an emergency eye issue…read more I was treated with kindness in a professional manner by all employees I had contact with.. The wait was long but appreciative since I was not a scheduled patient .

Very personable and took the time to explain the procedure in depth. The next day when I went for…read moremy follow up visit, he was quick and precise.

Just a number, doctor needs to read the chart before coming into your room. So he can look like he…read moremay know or remember you.

Jeffrey Harris was apathetic and unsanitary. I was sent to Olympic Eye Care(OEC) from Urgent care…read morewith an eye infection, after prescribed medication for it didn't work. Once at OEC, after insurance, paid a $50 copay (using the same insurance anywhere else I pay a $20 copay) Dr. Jeffrey Harris saw me. The second he walked in, had a poor attitude. He acted as if I was wasting his time being there as well as told me to keep taking the medication that Urgent Care told me to stop immediately because I was allergic to it. Jeffrey Harris acted arrogant, uncaring, and unprofessional when listening to my description of what was going on with my eyes and what the other actual doctors had suggested. During the visit Harris, ignoring me, did not do anything Urgent Care had not already tried making the visit pointless and a waste of time and money. Worse, when examining my eyes (which had pinkeye meaning tears, and discharge on them) did not wear gloves and had not washed his hands the entire time. Including when touching my eyes, the equipment, pens, the door, or anything else.

My family has been going to Dr. Harris for 10 years and we have had exemplary service from him and…read morethe front office staff. They have always gone above and beyond to make sure my entire family's needs were met. They are courteous, prompt and very professional.