I am a nurse practitioner myself and did a lot of research before deciding upon Visian lens surgery…read moreas I was not a candidate for less invasive procedures. I wanted to make sure the surgeon I visited had a breath of experience and training. After the experience I can truly saw I was impressed from my initial consult all the way through surgery and after. Dr Patel does fantastic work he is great at communicating, has a wonderful bedside manner and an amazing team of support staff. I wake up daily amazed that I can now read the clock across the room without glasses or contacts! I was so impressed with the operation aspect of the business, the entire staff is friendly, communicative, professional and values your time, investment and confidentiality.

I saw Dr Niraj Patel at Pacific Northwest Eye Associates for correction of cataracts. At that…read morefirst consultation, after the exam and the doctor's assessment, I started to ask a question when Dr Patel interrupted me saying: "I've only done about 20,000 of these. But go ahead, ask your question." As if I was offending him by having concerns. As if by asking questions I was somehow challenging his expertise, rather than acknowledging it. As if this wasn't exactly the right time and place to ask questions. A bit shocked by his dismissive comment, i initially thought I should simply leave and find a different doctor. Then I thought about the weeks I had to wait just to get this appointment, and starting that process all over again, and I swallowed my pride and simply responded, "No, never-mind." But I also knew then that I would eventually write a review in which I told prospective patients this story, in case anyone preferred not to be disregarded in this way. To be fair, I am pleased with the results of my surgery. I had researched Dr Patel and never doubted his skills. But I was offended by his manner at that initial consult and believe that patients deserve to be treated better.

This is not the first time, I felt bias coming from the front desk Kaylie, but today Kaylie said…read morethe copay for my husband's visit was $45.00. I asked if we could bill this time because unfortunately we do not have it today. At first she said we could not see the doctor. I said we made special arrangements to get here and drove a long way. She then said very rudely to "just make sure we pay it!" with a head shake and as if talking down to someone. I said "Why wouldn't we pay it?" The comment hit hard because we are black and have experienced this type of treatment before. we are respected, black, senior people of the community who paid their bills . This type of treatment should not be tolerated. If my 87 year old husband dud not need his treatment i we would not come back. But trust me i am looking for another doctors office after today. The doctor is great and i have no complaints on other staff.

I was referred by my regular eye Dr to the clinic for an emergency eye issue…read more I was treated with kindness in a professional manner by all employees I had contact with.. The wait was long but appreciative since I was not a scheduled patient .

He is a really knowledgeable about what he does. Always…read morefriendly to me when I come in I have been a patient of his for 4 years.

Dr. Yeh has earned my highest praise. He's performed a virectomy on both my eyes. Excellent…read moreresults. A highly skilled man with excellent bedside manner.

Great experience. Nice facility. On time with no wait. Tech was very patient with me. Overall great…read moreexperience.

I called to schedule an appointment for an urgent retinal issue. They rejected me because my Molina…read morehealth coverage begins in 5 days, even though the earliest available appointment is in September. I requested to come in as self-pay, and they again rejected me.

Very personable and took the time to explain the procedure in depth. The next day when I went for…read moremy follow up visit, he was quick and precise.

Just a number, doctor needs to read the chart before coming into your room. So he can look like he…read moremay know or remember you.

Highly trained and competent staff. Caring and understanding. My wife was actually the patient, but…read moreshe reports a very successful outcome. The hardest part is after 30 years, getting used to seeing her without glasses!

Don't Go here Whatever it takes! They did not numb me…read moreproperly and admitted to it during the surgery. it was the most horrible thing I've ever experienced and I've been stabbed and almost died... This was worse, all because I don't have high end insurance is my guess or they are just horribly incompeten. just FIND SOMEPLACE ELSE leave the country! do whatever you have to do to not go there.

the man is a four letter word KIND - Brice - what a gentle…read moreman a KIND man the energy that he had for the entire visit... it was all about the patient not 30 minutes and leave the building i keep coming back to one word KIND but watching him and the lady [not good on names] that was taking notes for him, i felt was a great team working together and it appeared to me, that 'the' lady made sure i was had what i needed

This is still an unpleasant work in progress…read more I am 68 and went to get my eyes checked for the purpose of getting new glasses, as well as to get a new driver's license. It has-been 6 years and the state requires you to take an eye exam when renewing your license after 65. During the exam, it was found that I had cataract. I am also actively looking for part time work and need a car. This was on 10/14. My license expires on 1/26./2026. My plan is UHC (Medicare Advantage) and no matter who you contact, the very first thing they do is check your insurance. Getting glasses was a special rider in my plan. Lasik surgery is Medicare and that has different requirements. Evergreen knows these requirements. I make an appointment for 10/30. I explained the circumstances and the need for timeliness. Everything seems OK. I ask if there is anything they need. They say no and the waiting begins. On 10/23, I get a text from their insurance person. I need a referral from my PCP. What referral? Why wasn't I told this when I made the appointment. This was my 5th PCP in 7 years. (they all left for one reason or another) and I have not seen the new person yet. Mind you, this was discussed when I made the appointment. Can you talk with him please? Should I change my appointment? I do not work in scheduling. I arrange everything. I contact the PCP. I forward the information back to their insurance person, heart nothing from anyone and went for my appointment on 10/30. Where is your referral? What referral? All information was sent to your insurance person. I have a text. Would you like to see proof? I even asked if I should change my appointment. Where is the referral? You tell me? You want to pay out of pocket? If not, then leave. Mind you, this is a situation that they, themselves created. Yes, I got angry and yes, I was thrown out. Now began the song and dance with the PCP, his organization and UHC. For the next week I went through this horrific approval process that I would not wish on my worst enemy.;a situation that could have been easily avoided if Evergreen was direct from the start Back and forth, forth and back, as well as multiple visits to my PCP's office...to then be told by UHC that I should not have been involved with this at all. Made another appointment for 11/14. Same song and dance. Can you do it in time? Yes, Can I schedule surgery now? No, but it will be done. I go through the exam, take measurements, meet the doctor, go over yet again my needs. Can we schedule the surgery now? No, we will get back after final approval. They call a few days later. Surgery cannot be done until mid January.. Why? Why tell me a lie? Why tell me you can do it? Come 12/03 and we will discuss everything. Why wait until 12/03? Tell me now. Check your other offices. I need the surgery ASAP. Now comes the caveat. This is Medicare open enrollment period I was thinking of changing my insurance. Now I cannot. In addition, even if I stay with the plan, because it is a new year, everything goes back to zero, including deductibles. I wanted to avoid this and explained that to Evergreen as well. So not only did I throw myself out of their office, I incurred greater cost upon myself. Even when you ask and have written proof, you are made responsible for what they do. Who knows. According to UHC, it is supposed to be covered 100%, but there are ways around this. For Evergreen, this is a game. Why should they care. UHC tells me that if I wanted to change providers, then I have to start the referral process over again. I will still need glasses after the surgery. I even asked if I could forego surgery for now, get glasses and wait two years. No! I still have no answer, but clearly, only I am responsible, even if I ask everything up front. I threw myself out. I clearly ask stupid questions. I wanted my license to expire. I wanted to payt more for no reason at all. Mind you, if it was just glasses, then I would have them now, as well as my new license., Instead, I am put in a situation where I have no control, yet told everything I want to hear until I heard everything I do not. It does not matter what you ask or even if you have proof. There is no need for this, yet it happens all the time in our medical system. They embrace this type of subterfuge and blame you for your own expectations. Worse, it is designed to wear you out. Ever when you ask, it has no meaning in this world. I do not know what is going to happen. I do not expect anything good on 12/03. I have no reason to. Just more needless, careless problems that did not have to be.

Nice people, good dr's, clean facility, VERY long waits sometimes though. I would suggest…read morescheduling your appointment for early as possible so there is less chance they get backed up.

Has been my doctor for 10 years now and has been a great guy to talk to and help me take care of my…read moresicknesses. He is friendly and reliable. Summit View Clinic is a fast and friendly place full of professionals willing to help you with your needs. I highly recommend this place and this doctor!

He has been my family doctor for many years and he is the best. He cares about his patient and I…read morecould not recommend more highly enough.