Great place!! Finally, Hilo has whatever other city in America has...a kids play castle! Ball pit, sand, pit, slides, tons of climbing structures, trampoline, etc., etc. Friendly staff and totally affordable. read more

I'm so glad that there's something else for kids 6 years of age to do instead of just the Fun Factory and Tilt. The place was clean well lighted and had lots of fans to keep cool. Hopefully they can keep adding new things to play in. Wishing owners much success. My granddaughter had a great time. read more

A mother of 2 boys 5&6 years old and I'm so grateful for this space in Hilo. It's such a safe and spacious environment where my kids can run freely and let their energy out 10/10 . We will definitely be back! read more

As a stay at home mom, I am constantly looking for places & activities to do with my kids especially on the Hilo side where is rains a lot. Keiki Castle is the perfect! The ball & rock pits are the star of place. There's everything for every kid- swings, slides, trampolines, climbing, toddler section, pretend play. The owner is one of the sweetest, kindest. I appreciate her bringing an indoor playground to us parents lol. I can tire my kids out lol and honestly they have the best time every time we go and we go quite often. Hilo is very limited in kid party locations and this is the best place to have them. Already planning to have my son's birthday here. There's vending machines for cold beverages, snacks but you're welcome to bring your own. From time to time, they have a vendor selling squishies! And Free wifi! If you haven't gone yet, what you waiting for! You won't regret it :) read more

If I had a choice to leave a 0 star I definitely would. This place is not safe for the keiki AT ALL! The owners six year old son runs around unattended punching and shoving children for nothing and my two children and six year old sister being one of them. I talked to the mother to let her know what's going on and also talked to my other half on the phone where he explained that no child should talk to an adult with disrespect and hitting children for no reason especially if the children are only three and four years old and much smaller than he is And he will leave work to pick up the kids if it happens again. She understood and gave the phone back to me. half hour went by and she pulled me to the side saying that she does not feel comfortable for us to be there because she feels threatened and will call the cops. She tried to flip the story and got hostile and say my other half threatened her by swearing at her and saying he will leave work and said "for what? To attack my son? Attack me at my place of work?" So I asked her if he ACTUALLY said he will come here to attack her son she said no so I asked again if he said he was gonna come here to attack you and she said no. so I said "okay so why would you feel threatened and have the need to call the cops?" she said it's because my other half said he was gonna leave work I told her she has to understand it's because his kids were punched by a much older child of course hes going to be upset but never did he threaten you. She said "well I own this place" like it was supposed to scare me and better the situation but it really didn't it just made her and the business look bad and embarrassing. My problem isn't the child because I understand kids are kids and some don't know any better and it's not his fault. What my problem is HOW the mother/OWNER dealt with the situation and instead of pulling me to the side outside of the doors she decided to discuss it and got hostile in the middle of common area where parents and children could see and hear everything. EMBARRASSING read more