The Waikoloa village is beautiful and an amazing place to stay for views. However, I have noticed…read morein my stay here my rooms were not cleaned even when staying for multiple days (Do not disturb sign was not on the knob). Towels are never restocked unless you're first in the morning to the towel machines. I payed for two rooms and my second room wasn't even ready until 11pm at night even though I was told it would be ready by 4pm. We were compensated towel charges, which would be nice if we could even get our hands on some towels. One last thing, my first room had multiple bugs throughout the room, on towels, and in the bathtub. The staff have been very kind and helpful in solving these issues although these issues should've never occurred for the price of this hotel.

Finally got to experience Hilton Waikoloa Village for our first trip to the Big Island at the end…read moreof last month. It's such a beautiful property, very large and expansive, and definitely has a "resort" feel! Admittedly, I was skeptical about booking this property after reading so many poor reviews here on Yelp. But overall we were mostly satisfied with our stay, despite some disappointments. On the positive side: - Kids enjoyed the lagoon and water slides. - It was not difficult finding open beach/lounge chairs when we went because we had the mainland timezone difference in our favor and were able to wake up early to reserve a spot! - Employees were friendly. - The Palace Tower was beautifully renovated (so some of the other guests' comments about "outdated rooms" probably referred to other towers). - The Kona Pool lunch-delivery-to-your-chair service from Orchid Marketplace was surprisingly good and not out-of-this-world expensive. The waitress who served it was super friendly! - Our room had a steamer instead of an iron and it worked well for our luggage-smashed and wrinkled clothes! - The art gallery pieces were beautiful and easy to overlook when you're just trying to get from place to place - take the time to enjoy them! On the negative side: - Rooms were NOT made up every day! For the prices we paid for the room and resort fee, I would have expected daily housekeeping service. This should have been communicated to us up-front at check-in. - Towel machines were usually empty! That was a frustration, especially for the kids. You could go to the Kona Pool/Orchid Marketplace area and request towels, but those lines were usually quite long. And again, since we paid the high resort fee, we would have expected to have easier access to towels. - The beach/pool yellow towels were mostly threadbare and stained. Some of them should be retired. - A few of the white room towels we had were stained (makeup/blood/etc.). Those should also be retired or at least examined more closely and deep cleaned. - The boats were not running. Unsure if that's a temporary thing or if they're forever out of commission, but that was disappointing to see. Especially as it's one of the cool things about the resort. - There is a TON of walking, and my husband injured his foot so it became difficult to get around, but occasionally we used the tram, which helped but was very slow. - There were some benefits included with the resort fee that were not well advertised. I had to ask a couple workers for more info as some were not aware. For example the free photo souvenir. Had I known about that service earlier, I would have booked some add-on photos like a sunset family photo session. - The Dolphin Splash experience is a bit misleading as I thought that meant the kids could take photos with the dolphins, but that is an extra fee. Fortunately the experience (free 10 min show) occurred on a day we were there as it doesn't happen every day. - We didn't get the bottled water we were supposed to receive at check-in. I noticed other guests receiving it. We did get some "reusable" flat bottle instead but it didn't work and just leaked all over the place. - Resort and parking fees were high.

we hired selfiesuite for our daughters first birthday and they were just amazing! Jeanise kept in…read morecontact the whole time leading up to the event while also being able to create the perfect background for our photos! Setup and breakdown done by them was very fast and clean i highly recommend anyone looking for a photo booth for their event to book here plus this ohana is just so loving

From the owner: Selfie Suite isn’t just another photobooth—it’s an elevated experience designed for unforgettable…read moremoments. With sleek, modern setups, high-quality cameras, customizable backdrops and designs, with interactive features like GIFs, boomerangs, and instant social sharing, we turn ordinary snapshots into extraordinary memories. Our attention to detail, premium props, and seamless technology ensure that every guest walks away with a picture-perfect keepsake. Whether it’s a wedding, corporate event, or private party, Selfie Suite brings a level of style, fun, and professionalism that makes every event shine.

Attended a wedding with this Photobooth! Such a fast, fun and easy way to capture unforgettable…read morememories! Lots of photo props too! Thanks for doing a great job!

From the owner: Aloha, we are a open air Photo Booth for all occasions. From Weddings, to baby luau’s, school…read moreevents as well as corporate events, we got what you need. We provide all clients that access our booth with digital copies of images. Custom templates along with custom text messages to guest. For corporate events we can provide analysis capabilities as well as marketing opportunities. We enjoy making your event memorable and your guests experience enjoyable. Please reach out to us today to reserve your date and for those we have previously served we would love for you to rate your experience. Mahalo!

This review is long overdue - we did a session with Tracey a couple of years ago, and they are some…read moreof my favorite family photos even taken! The weather was not great and we were limited on where we could shoot due to high surf; yet she still made the photos look amazing. Mahalo Tracey, and we hope to see you again when we visit next.

Yes. The answer is yes. Book Tracey!! She is an amazing photographer and you can tell she really…read morecares about work and truly loves what she does. Not only does she take beautiful photos, but she is so fun to work with! She is a beautiful soul inside and out and a wonder to work with! My husband and I are super awkward in front of the camera but she helped us loosen up and have a good time with the shoot. Definitely check out her Instagram @traceylyn for more proof of her amazing work!

Mahalo to the E3 Hawaii crew for being part of our Kohala Night Market, For Bboy Chaos & Bboy…read moreArigami for doing a quick demo and teaching the Kohala Keiki to break dance, Dj Micah for keeping the jams going and Jackie with her beautiful voice. Looking forward to another breaker battle in Kohala. Mahalo, Kimi Kohala Resilience Hub Coordinator/Kohala Night Market

From the owner: E3Hawaii is a unique entertainment service provider that offers a diverse range of options for…read morevarious events, including DJ and MC services, traditional and 360 video booths, live band setups, and filmography. Its key features include customizable stage and lighting setups tailored to client themes, the innovative 360 video booth for interactive experiences, and high-quality audio production. E3Hawaii also provides professional documentation of events and interactive karaoke options to engage guests. With a strong connection to local culture and a skilled team, E3Hawaii specializes in creating authentic and memorable events, solidifying its position as a top choice for entertainment services.

Easy to work with and photos looked great! Turned around the photos insanely quickly too. I got…read moreaccess to the full album in 1-2 days.

The 360 booth was at our company holiday party and my son loved it. They were so helpful in…read moreguiding my son and his friends on what they needed to do. Then helped me get the video of them sent straight to my phone. Awesome experience!