This company doesn't even deserve one star and I would not do business with them because they are unethical. Back in October 2021, I ordered two (2) 7.39 gallon oak barrels costing $539 and change in which I never received. They charged my credit card and will not credit my money back. At the time of the order, there were no barrels in stock due to the shipping crisis. I elected to stay with Keg Factory. My mistake. Their customer service early on was quick but as time went on, they started ignoring my emails, and phone calls/meeting request. Once this happened, I issued a complaint with the San Antonio Better Business Bureau and per their process, they send them my complaint and give them 10 days to respond. Keg Factory ignored them. The SA Better Business Bureau recommended I file a complaint with the Texas State Attorney's Office. Hopefully they can do something about this. Instead of doing business with Keg Factory for your items, I would recommend MoreBeer.com or (MoreWine). read more