We joined Vacations Inspirations (VI) more than 5 years ago now. We have booked 3 Viking River…read moreCruises through them, the most recent being in late summer/early fall in 2025. Lucinda Makowsky has always done a very good job for us. She really knows what she's doing and even when she didn't have the answer (very seldom) she always knew who to reach out to and promptly had the answers. She is always very friendly and helpful. We have also booked 3 or 4 condo weekly specials with VI and have been more than satisfied. We are currently working on booking another one of the condo weeks for April 2026. We will also be looking at booking another Viking Cruise for 2027 or possibly a motor coach tour through England, Scotland, Ireland, etc. VI has been very good to work with. If I could offer any constructive criticism to VI it would be the time it takes to get your reward check for the excursions. It is supposed to take 120 days from when you submit the request. It is always late by another 4-6 weeks, but it does always come. They should be able to get these out on time.

It is a scam! We went to Charleston In April 2026, and recently had a terrible experience. Jeff…read morePumilia promised us- in person- gave us his word we could get our money back at any time. Hotel costs were more pricey than what I could get online! and, the service was a hassle. He will not refund our $1995.00. He conned us big time. What a scumbag! My name is Jeanne Lavoie, from Gorham Maine. I am surprised A lovely city like Charleston allows them to have a store front!

As long as you live, do NOT take your car here. They charge by the hour, with each hour becoming…read moremore expensive. You can see the " mechanics" work at a pace that would make a glacier look like a speed track. They will tell you that that have to put your car on a diagnostic even if the issue is obvious to the naked eye. The AAA in Mt Pleasant is much more trustworthy. These guys are thief's.

Terrible customer service!! They used to be so good. The girl that waited on me clearly hated her…read morejob! I have been a AAA member for 20 years. Very disappointing.

Outstanding service and communication, 10/10 recommend!…read more We used BagValet when going from an ABB in Charleston out to another one on Folly Beach - it gave us another day of shenanigans with no luggage worries. Then for our late departure out of town, we checked our bags in again and had another full day to roam around!

10/10 service. They picked up and dropped off our bags with impeccable timing and all our luggage…read morewas in one piece. Demetrius is the man and hung out and talked about life, business and how him and his wife started this company years ago. They provide a great service and we will be using them everytime we are in town.

Connected with Kevin 6 months before our trip and the most important thing I can say is Kevin…read morelistens to what you want to get out of your trip. Our group of 3 had a main focus on the history of Charleston and Savannah and Kevin delivered. But he knew that we would also need a break and worked in tours that highlighted the charm and feel for each city including a late night stroll with him. His restaurant bookings were so helpful when you travel, finding good places to eat that have a table can be very challenging. To not have to think about where I'm going each night was a blessing. I can't recommend enough having him plan your visit to what you love to do most when you travel.

If you want to find the secret soul of Charleston, experience the city in a unique way escape the…read moreusual tourist traps, do NOT even consider going without Kevin the true Charleston guru. He is a passionate and seasoned personal concierge who will hold your hand from start to finish and even check in with you once you land back in your hometown. From the minute I opened Kevin's website I just had an amazing feeling. I knew right away that Kevin would help us plan the BEST and least cookie cutter trip and experience for our family. There is so much information online about Charleston. And whilst it's exciting to research a new city, it's easy to get overwhelmed and end up with all the standard tourist traps. Enter Kevin McQuade--he just get it from the start. Within minutes we connected over the phone. He has an uncanny sense of what you'll like and dislike and is extremely knowledgeable and passionate about creating next level SC experiences. Over the phone Kevin was so caring, asked the right questions and keenly listened as he got to know OUR family! It was clear that seeing Charleston from an insider's point of view would give us a very different and off-the-beaten path experience, as opposed to the run of the mill Charleston trip. That's exactly what we wanted! Kevin really took his time to gather tons of information, made amazing suggestions for tours, experiences and restaurants in real time and then went off to do his magic. He makes all the calls and books all of your tours, meals etc. This took all the pressure off and all we had to do was pack and show up! Kevin came back to us with the most unbelievable itinerary. I could not get over the level of detail - all the information for anywhere we were going, interesting fact, travel time, what time to leave our hotel, tips and tricks for each destination, dress codes, things to think about ahead of time, must picks for each menu and so much more. He took all the guess work out and this made for such an enjoyable and smooth trip. All of Kevin's suggested and booked was beyond incredible and we ALL loved everything we did. Everything we did became the new highlight! There was some unexpected rain D]during our stay and Kevin immediately got on to things and helped us do a quick pivot to make the necessary adjustments. My two teens remained engaged, excited and involved throughout and really loved Charleston because of the itinerary and how we spent our time there. In fact, they were sad to leave and can't wait to return. The restaurants selected were next level, with each meal better than the next. Kevin made sure all our lunches and dinners were booked and each provided a totally different and unique cuisine and vibe! We could not get over the food, the service and overall culinary experiences we were having - this from a huge foodie! The food itself was a highlight, not one I was necessarily expecting. We did two walking tours - one with Kevin who showed us beautiful Charleston at night - there is nothing like it and was blow your mind incredible - and another with the fabulous storyteller and super cool and fun Ed Macy that we did during the day was just incredible. We were so excited and filled with gratitude throughout every step that we took in Charleston. We just wanted more and more and could not get enough. Another highlight was the Middleton Place Plantation - one we would never have chosen on our own. It was one of the most sublime experiences including a most exquisite dinner which was all glass enclosed and had the most magnificent views of the garden and the plantation. The history, the beauty, the vastness, it was truly surreal. We stayed in an amazing hotel The Dewberry, which was brilliantly located in downtown Charleston, right by King Street, which is filled with amazing shopping, stores, restaurants, bars, coffee, houses, you name it. But Kevin takes the guessing out and tells you which is the best place to go for coffee, ice cream or even where to get the famous coconut layered cake etc. he'll make suggestions that you NOT read anywhere and would only know about from a local. What I loved so much about working with Kevin aside from everything, was that he held our hand from start to finish and communicated with us throughout our trip. He checked in on us, was keen to hear how things were going, and was available for any questions that we had along the way. I have never been on a vacation and had such a personal concierge service at my fingertips. Kevin is such an authentic, warm, personable, funny, open and just all-around really really great guy who is trustworthy and really loves and cares about his job and is so passionate about planning and creating a perfect trip for you and your family. There really is NO other way to visit Charleston. BEST money if the trip you'll spend! It will literally be a game changer. Your trip will not be the same unless you work directly with Kevin - the Charleston guru!

Thankfully we did not fall for this scam. once the "agent" realized we weren't falling for his…read morecircus, he abruptly stood up and walked off to the next couple. This told us he was nothing short of an incompetent used car salesman. At the end of the day, we scammed him because we took the freebies... Carriage ride worth $100 and $100 meal. This whole outfit of a business was a complete circus. However, the FREE carriage ride and FREE meal was fantastic. Thank you, Vacation Station.

Spent close to 3000 and have yet to go on my promised vacation…read more They changed the whole program AFTER THEY GOT MY MONEY. IT IS A RIP-OFF SCAM!!!!!!

This company is the definition of a scam business. They pitch extravagant packages. Make promises…read more All of their promises, they cannot and will not deliver. I have experienced it myself. It is a deceptive timeshare front. They continue to call me from time to time since 2020.

Terrible organization! Cancelled the vacation deal since they didn't come through with what they…read morepromised , and still get several calls a day despite telling them to stop calling me - calls are ongoing for weeks now- despite reporting them as spam and blocking them!

We have never used our membership since signing on in 2009, the way it was intended and it sounds…read morelike if we had we would be very disappointed. However, we did stay a week in Cayman Islands for $60, a week in Calgary for free, a week in Aruba for free, a week in New Orleans for $5, a week in New York City at the Hilton for free all because we signed on with Wholesale Travel. So i guess making a decision to spend thousands of dollars on the spot wasn't such a bad idea ;) That is not to say that everyone would experience this, but sometimes the risk pays off. It did for us. Over three years we have clearly made our money back in trips. P.s. Ot an employee, just a couple from Canada who got sucked into the same sales pitch that you did!

Absolutely worst presentation i ever sat through. The presenter had a total attitude, the plan did…read morenot make any sense. They did gave us free vouchers and 75 dollars to seat there. Would not do it again.

Nope, nope, nope. This place is staffed by mighty nice Southern people, but seriously -- you're…read moregoing to pay thousands of dollars up front for the privilege of spending thousands more on travel you probably won't do? Use your common sense. We were given the example of a "customer" being quoted $17,000 for a fancy cruise, but these guys were able to get it for $10,000 and change. I did the math, and the $10,000 they quoted, plus the $6995 for the membership (payaple the day you hear their spiel BTW), plus the $399 "doc fee," plus the $199 dues, and guess what that cruise costs? Yep, $17,000+. Maybe you'll use them for another trip, and that'd drop the overall expense, but you'd have to travel a LOT to offset that $6995. Don't even waste your time with these guys. Yes, they'll give you free tickets for the Charleston bus tour, but it really isn't that great. They also promised to pay for our parking in the garage behind their office, but oops-- they didn't. There's $20 down the drain. Save that precious time on your vacation and skip the whole experience with these guys. Like timeshares, this isn't as good a deal as they make it out to be.

Interesting business model. Here's the down and dirty: The 'pitch' to get prospective buyers in the…read moredoor was the company's 'anniversary' and them giving out special gifts. Promised? A voucher for ANY type of carriage or bus tour, a voucher for a second tour, and a voucher for $75 to be used at any - ANY restaurant. The guy pitching put all emphasis on what we might do, where we might go, very little about the last little bit - we needed to return next AM, hear a talk, to receive our gifts. This was so fast, so slick, that while my partner was in the bathroom (which was why we stopped in), I didn't realize this would be a sales pitch. Needed to leave $20 which we could pick up next day. Talk would take ~ 50 minutes. Okay, game for that. At minimum, we could just pick up the $20 and go our way. My partner used to do this type thing, so we knew it was about sitting through a sales pitch & getting some stuff. $75 voucher for a meal? Okay. Plus entertainment value, if the presentation was good. Ugh! Very stiff, tired, memorized presentation. Jokes? Really? If you need to say 'that was a joke', it isn't. Weird interjections, promises, and a great 'membership' for...wait for it - $6000. No need to to into details, we escaped after the 1hour 15 minute pitch. Gifts? A $75 check from Bank of America Acct, 2 vouchers, as promised. The 'tour' voucher was good for 1 company, and one only. Not a carriage tour, but a bus. Not from the Market, as promised, where all the horse drawn carriage tours depart, but a company several blocks away, bus only. Since the Better Biz Bureau gives them a 'F' rating (read the complaints), we figured better cash that check ASAP. $8 bank fee at BOA if you don't have Acct or credit card. We did, another couple did not. So, we got the 'gifts', but without calling the other carriage companies to see if they took the voucher, we would have been turned away, believing it was good for any - as promised. So, go for the gifts if you don't mind using 1.5 hours of vacation time, and don't sign anything. Check out BBB reviews, and check the other Yelp reviews- that are from folks who either work there or are related. Those reviewers? That don't review anything else! Interesting. YMMV.

Paul was amazing and so helpful with this process from beginning to end! He was very detailed and…read morewas able to pivot quickly and make adjustments on certain things we needed. He checked on us throughout the trip, and was always available!!! He was even helpful with getting us additional flight options for new flights back home. With all the craziness happening at the airport back in the states we were originally flying into, he was on it with new options before we even asked. Our honeymoon was one for the books and it wouldn't have been such a success without Vaugh Agency's assistance We already in works with him to plan our next two excursions over seas!

Travel with Vaugh I the BEST travel agency....patient, knowledgeable, and a quick turnaround. Very…read moreattentive to all of my needs. I will definitely use him for all of my travel bookings going forward. You won't be disappointed!

Such a great experience working with Julie! We were visiting for a girls weekend and needed some…read moreadvice. Our time was limited and we wanted to make most of our Charleston experience. She listened to our needs of wanting a local owned hotel historic downtown, fine dining, and upscale bars. We stayed at Meeting Street inn.. it was fabulous! Great hotel in the center of the city, walking distance to most everything. Dinner at Halls .. a beautiful restaurant with excellent service and food. We also had pre dinner drinks the amazing Champagne Bar, Camilla's. If you are planning a trip and need some help... Charleston Travel plans is the way to go!

I used to be a travel planner, so whenever I travel with family or friends, they always expect me…read moreto do all of the research and plan out everything, like our dining and excursions. However, after doing it so much for work, I now just want to go places and not have to plan everything! The thing I love about Charleston Travel Plans is that they do all of the research and have visited these places in the Charleston area themselves. So, I don't have to worry about looking up a restaurant and if all of their hyped up reviews are because they are all friends of the owners or a negative review just being competitors. I told them what kind of meal and experience we wanted, and they gave us the perfect suggestions. They also gave us an itinerary, so we saw the best of Charleston, but we also had time to explore a little. We didn't have to waste a bunch of time researching. It was such a huge time saver! So worth the money, I wish Julie was in every city I visit because I feel like she really cared about us having the best experiences with what we could afford and wasn't trying to promote things like an affiliate would. I think she just really loves Charleston and wants those who visit to love it too! I highly recommend her services!!!