Total failure. If zero stars were an option, that's what I would give…read more On Thursday, I received a confirmation email stating: "Your transportation is booked!" along with a confirmation number (#153869) for a 5:00 a.m. pickup the following Sunday to catch an early flight to the West Coast. I also noticed a $1.00 authorization charge on my American Express card to verify the payment method. Everything appeared confirmed and in order. At 10:00 p.m. Saturday night, I emailed to verify that they had my cell phone number. Instead of a simple confirmation, I received a phone call at 11:55 p.m. informing me that my reservation had been canceled earlier in the week. The problem: nobody ever notified me. No email. No phone call. No voicemail. They simply canceled the reservation internally while leaving me with a confirmation number and every reason to believe I had transportation scheduled. With only five hours until pickup time, it was impossible to secure another car service, and Uber availability at my location was extremely limited that early in the morning. As a result, I missed my flight, missed a Mother's Day family dinner, and had to pay $340 to rebook my ticket. When I called the company the next business day seeking an explanation, I was transferred between three different people and ultimately never received a return call or email. Mistakes happen. Failing to notify a customer that you've canceled a confirmed reservation, especially for an airport pickup, is unacceptable. Failing to follow up afterward is even worse. I would never trust this company for transportation where timing matters.

DO NOT USE THIS COMPANY FOR TRANSPORTATION. We used coastal limo for transportation during my…read morewedding last week and our driver was down right disrespectful...not just to me, but my mom, the best man, and several others in our wedding party. The driver refused to turn the radio on because he said he would not be able to hear if police officers were trying to pull him over...meanwhile, he was speeding the entire ride where 1 guest actually fell off her seat going around a turn. When I told him I paid a hefty price and wanted music to celebrate my wedding, he gave me a rude response while throwing an "F" bomb at me. After the wedding, we had guests going downtown to an after party and he refused transportation for any guests carrying alcohol (South Carolina allows opened containers on "hired charter vehicles" so this isn't true). We unfortunately needed to uber downtown instead. When I asked for a refund, I did not receive a timely response from the company. When I asked if they could return our belongings that were left on the bus, I was told twice (5 days apart) that they are looking into it and needed to await a response from the driver which had not been given. There are plenty of other companies in the area. Please go with someone else.

These guys really suck! Unreliable, regularly late, change their schedules without notice......then…read morehorrid customer service! I hope you can use a different company! You've had fair warning!

From the owner: Launched in 2011, SchoolWheels Direct is dedicated to providing parents and school districts across…read moreNorth America with safe, secure and reliable transportation and innovative technology services that improve performance, communication and safety on the way to and from school every day. This cost effective, fee-based student transportation service allows busy parents to continue sending their children to and from school every day in the safety of a school bus operated by a highly trained and licensed driver. SchoolWheels Direct leverages the core competencies of its parent company Student Transportation Inc.(STI) to create a new business model in which we market our transportation, safety and security services directly to parents. SchoolWheels Direct partners with some of the most trusted service providers in transportation, security and technology to make a child's travel to and from school a one-of-a-kind, safe experience. Parents can sign up, manage their account, choose routes and pay for service on the schoolwheels.com website. The SchoolWheels Direct SafeStop mobile app is a perfect example of a service provided that allows parents, students and schools to securely pinpoint the location of a vehicle on its route to and from school. It's accessible from any device connected to the Internet, and updates stop and arrival information in real time.

Ease of booking? CHECK Ease of confirmation and follow up…read moreemails and texts closer to the date you need transportation? CHECK Quality of cars? CHECK Professionalism of drivers? CHECK SIDE NOTE: LUIS (08/12/25 CHS pick up) WAS GREAT MARK (08/13/25 FOR CHS DROP OFF) WAS GREAT AS WELL!!! Got us to the airport on time despite many traffic jams en route and he was able to modify the time to sooner. THANK YOU MAK (in Bostonian accent lol)

All I can said dont work for this Company they dont care about the Drivers they pretend you to…read moresurvive on 8 to 10 hours a week or 3 rides a week they have no loyalty only care about them I really look up to the Owner what a disappointment but am a man God I wish them the best I am giving this Jesus Christ he will provide

Recently in South Carolina for family reunion. Our driver was Cliff and he was fantastic. He was…read moredressed professionally and acted even more so. It was a large group of 25 and yet he was able see us individually. He drove well, was sensitive and able to meet our needs.

We booked two vintage buses for my daughter's wedding to be used as shuttles for our guests…read more Apparently one of the buses needed a mechanical overhaul, so they substituted it with a charter bus. I told them I didn't want two different kinds of buses b/c that wasn't what we paid for, but they refused to return the $950 deposit for the one vintage bus that wasn't having mechanical issues. We are going with a different company to have two matching trolleys, and LCV refuses to give us a refund despite the fact that they aren't giving us what we paid for. Horrible customer service.

DASH is a free public bus service operated by CARTA to many of Charleston's attractions. There are…read morethree different DASH bus routes that operate daily with frequent service on the 210 and 211, with buses running every 15 minutes for most of the day. The 213 is less frequent, running about every 45 minutes. While I stayed in the heart of Charleston, I was only able to use it once on my trip as I preferred to walk around most of the time since the city is very walkable. Also, DASH does not operate south of Broad Street, so it is not that convenient if you are trying to visit The Battery. I will say the buses are too big to operate on those narrow streets, anyway. Still, it is nice to know that this bus service is available, particularly on hot sunny days or when you do not feel like walking too far.

This review is for Charleston Airport Metro Limo-Taxi, Inc. Unsafe. Driver was very friendly, but…read moreI question the safety. After 10 miles into the drive, realizing that the driver took the long way around 526 to get to my hotel on Wingo Way in Mount Pleasant (instead of I-26 down and over Ravenal Bridge), the driver was going to turn left instead of right onto State Road 17. I questioned why the driver was turning left when the hotel was in the other direction. Driver made an illegal right turn from the left lane. I was sitting on my hands with fingers crossed hoping the police were not nearby....not because of fear, but i really had to go to the bathroom after the long flight. Lack of Safety. The meter ran up to over $50.00....when most standard rates to/from airport are $35, even when calculating the $2.50 x 13 miles on google from airport to my hotel. And....the driver was using a gps app. So not sure why the driver got lost and was very confused about directions. But driver assured me that i would only pay $35. The first thing that popped into my head is that this was similar to the restaurant over charging scenario where the waitron says...sorry I overcharged but I will take it off...and hope I leave a big tip. If the driver were safe and expedient, in addition to getting me to my destination I would have left a tip. I hope the driver is on better directions with other passengers.

From the owner: since we first opened our doors in 1989, we have been providing transportation services for clients…read morewith a wide range of needs. We are locally based, and our vast affiliate network gives us global reach. Wherever you want to go, and whatever your transportation needs may be, we are the company that will get you there. Our fleet of modern vehicles ranges from Lincoln Towncar sedans to large state-of-the-art luxury coach buses, and everything in between. Whether you're celebrating a wedding, shuttling attendees to a corporate function, wining and dining your clients, going to a concert or a sporting event, or just need a ride to the airport, we have the perfect vehicle to suit your needs.