Arrival and check-in one out of five stars. Why? Diamond elite status was not recognized as is…read moreprocedure with IHG HOTELS. Upgrade was not provided. Explanation of what time the breakfast will be served and where was not provided. Basically the arrival experience that is standard to IHG was not followed. Furthermore, there was no acknowledgment of a request for linen service the following day as requested via email The linens were not made up on day two as requested, my door was left a jar for at least 10 minutes while I was downstairs getting breakfast. And the communication internally at this hotel is lacking. The housekeepers are very nice, but clearly there is a lack of communication or they would have known that I was not checking out until 1 PM and that I needed linens and towels the day before.

I'm surprised at some of the low rated reviews. This was one of the cleanest holiday inns I went…read moreto. The room was well kept and supplies were given (even toothpaste and toothbrush, showercaps). Towels were changed daily and beds made and I was there for two nights three days. The indoor pool and hot tub were well kept and had separate towels for use. I would def return. I took one star off because we had the handicap bathroom and the standing shower was not draining well, water kept escaping out of the bathroom into the hallway. However once we spoke to the front desk , they accommodated lots of extra towels for us to dry the area up.

This venue is absolutely gorgeous! We went to the Shadows restaurant for dinner the night before…read morethe wedding - not knowing that the venue was attached and that they provided the catering to weddings at the Grandview. We had an incredible dining experience so we knew the next day, the wedding day, that the food would be delicious. First and foremost, the venue itself is stunning - featuring gorgeous marbling and chandeliers, in addition to a beautiful balcony type area outside - where the reception was held, in addition to ample seating and great photo ops with the bridge over the water. The food at cocktail hour was exceptional. Our bride and groom had a carving station, pasha station and crudite in addition to passed hors d'oeuvres. My favorites were the mini tacos - so fresh - with a margarita shot, the coconut shrimp, the penne vodka and the sushi! The venue where the reception was, was stunning! It was connected to the same room we had the cocktail hour, featuring a beautiful stone backdrop wall, a huge marble dance floor and gorgeous oval tables. The venue was stunning, the servers and wait staff were so incredibly friendly, hospital and accommodating and the food was delicious! Thank you Grandview for our friends and their amazing wedding party!

I was attending an event at The Grandview on a very pleasant early spring afternoon. It had been a…read morecoup of years since my last visit and, WOW; The updates to the spaces was well thought out and executed. Toning down the color scheme and upgrading the finishes lends the space to a multitude of tastes and purposes from corporate gatherings to private social affairs. The staff was attentive, but would benefit from a team briefing about the menu and ingredients. I spent decades in hospitality management and understand the benefit of staff tastings before serving. That practice elevates the experience for attendees by assuring that the staff is well-versed on the ingredients and preparation before they interact with guests. For example, readers of my reviews understand that I have food, allergies. It's important for me to be discreet about asking what ingredients are used in the preparation at a past hors d'oeuvres event. On two occasions within the same half hour, I asked the server if there were any alliums used in the preparation. They did not know what alliums were so I explained that garlic and onion family is something I was not able to eat safely. Both times, the server did not know what ingredients were used and offered to check with the kitchen. That's a great back up plan but unfortunately, that server never returned to me, presumably he was intercepted along the way by other guest who wanted to sample what was on his tray Preparing the staff in advance of an event is crucial. This was the only failure that I could see. My experience would have been elevated to four stars had the servers been better trained. The view and tasteful renovations resulted in the additional star for a total of four stars.

Came here the day before a wedding at the Grand View, not knowing that the restaurant is the…read morerestaurant attached to the venue and that would cater the restaurant. After dining at Shadows on the Hudson, we were elated because we had a beautiful dining experience and were ready for the next day. Came here for dinner on a Friday night and the place was lively and busy. I loved how there were different vibes throughout the restaurant. There was the main dining room that over looked the water, where we dined, a more chill lounge type area as well as a private room - all stunning in their own right. Our server was Nico and he was great - giving us his honest recommendations - from my mocktail to my friends choice of port wine. I had the ginger mule mocktail which was 10/10. To eat, I opened for the classic Caesar salad with crispy chicken which was soooo good and the portion was absolutely massive. A bunch of my friends got the filet in addition to the salmon. We all loved our meals and were the last ones in the place - as the place closed relatively early for a Friday, at 9. All in all, we had a beautiful experience - I only wished it was day time for a view of the bridge - but we were lucky enough to see it next day for the wedding next door. Thanks to Shadows on the Hudson for an amazing dinner!

Oh WOW this place is beautiful. We came for lunch on a post-snowstorm Tuesday afternoon. After…read morewalking in, we were greeted by the host and the manager - both incredibly nice and helpful. Once we were seated at the bar (always our preference), I noticed that both the bar and dining areas are beautifully appointed. The bar's lounge area was very welcoming and the chairs looked like we could stay there for hours. We just might when we come back!! Our bartender greeted us with a smile and menus - from there, we ordered a Juice Bomb (IPA), and the Martini Rinaldi (vodka-gin martini). Let's just say I'm ruined for martinis forever and will ALWAYS want this martini. It's a perfect martini ... and I will fight anyone who tries to convince me otherwise. As far as food goes, we shared the Zucchini & Eggplant Chips. SO much food for just an appetizer (highly encourage sharing). Really flavorful chips, served with smooth tzatziki (nicely done!). Husband had the Bourbon Burger (lunch special). Properly cooked burger (med rare), juicy burger, good flavor, great ratio of burger to sauces/toppings, not overly messy but just right, and the fries were double-fried so they had that perfect crunch quality. I had the Crispy Chicken Sandwich (also a lunch special), and I have to say (again), the BEST chicken sandwich I've ever had. Beautifully crisped chicken, cabbage slaw, homemade pickles, chipotle mayo were perfectly flavored, seasoned, and balanced. It's like the perfect bite in an entire sandwich and doesn't leave your hands super messy. The sandwich is typically served with fries but I chose the house salad and it was a nice burst of freshness from a rich sandwich. That dressing is delish!! Overall... this was the kind of lunch that's WELL worth the 90 minute drive (because that's exactly what we did... haha). The Executive Chef (John Malone) is a talented individual and this place is a true Diamond on the Hudson. As a side note ... the real show-stopper is the views of the Hudson River. I couldn't get a proper picture - you'll just have to trust me. Can't wait to come back!!

I visited Buttermilk Falls Inn looking for a place to propose to my now fiancé. Not only was a…read moreblown away by the amazing scenery, but the people there could not have been more of a joy to meet and work with. Everyone we met with was more than willing to work with us to plan a spectacular day that truly ended up being special. Kelly worked most directly with us and went beyond all of our expectations and truly did an unbelievable job. Amazing day and amazing people all around. I have been telling everyone about Buttermilk falls and the pictures speak for themselves!

https://foundingfarmers.org/2026/01/24/foreclosure-suit-hits-iconic-buttermilk-falls-inn-amid-public…read morecontroversy/ Sadly in foreclosure....horrible experience. After returning for many years..this beautiful property is falling apart. I reserved Pony's Pad and upon arrival they moved me to another less appealing space due to "maintenance issues" with no prior notice. Too many issues to note here. Management didn't call me back to address the issues I had after several emails and messages. Trip Advisor recent reviews confirm negative experiences as well. Use caution if considering this location for any type of stay or wedding venue, Its future is uncertain. (see above link regarding foreclosure status)

Fantastic business!!! Veronica went above and beyond to make my daughter's birthday so special. I…read morecontacted her very late after learning that UPS lost her birthday package and Veronica came through on the same day - basically within 20-30 minutes of me contacting her to confirm an amazing balloon creation that she delivered to the restaurant for my daughter's birthday dinner! Veronica saved the day - much thanks!

Veronica by Ballon Couture did an amazing, wonderful job for our granddaughter's First Birthday on…read more11/27/21. Our family and friends were amazed with how professional her work is. We couldn't have asked for a better person to do it. Thank you Veronica for an amazing job!

Christos catering could not have given us a better night. The old Saint Francis hospital employees…read moregot together with over 240 attendees at Christos catering in April 2024. The food was exquisite by chef Christos. The room was decorated beautifully, and the owners made sure that everything was perfect for us. Anything we asked throughout the evening happened. we would definitely come back for the next reunion. We highly recommend Christos catering for your next event.

Five stars isn't enough stars, Christo's should get a million stars. Working with Christo was…read morewonderful all we had to do is let him know what food we wanted and everything was taken care of. Christos even worked with us on special kosher foods for an interfaith wedding. The staff was great wish we could have spent more time there as they felt like family. Our guests loved the food and went up for 2nds and 3rds on a buffet. They loved that it was the funniest best organized wedding they have ever been to, we just showed up and improvised with what Christos gave us. Christo"s policy is come try the food yourself in the restaurant and you can order want you want. Price is perfectly in line with everywhere else even better because it was all inclusive with no extras!! We loved this place!

I ordered a sympathy basket for my boyfriend and his family today. From start to finish my…read moreexperience was fantastic. I live in NYC so ordering from a place you don't know of is always scary. I was pleasantly surprised at this establishment. The website has a large assortment to choose from and all price ranges. Checking out on the website was easy. Thank you to Irene who answered the phone both times that I called when I needed to make two changes to the enclosed card for the recipient. I was informed that the hydrangeas (white ones) had not arrived yet but I was offered a different color but only wanted white flowers. Irene suggested a few other options.....I know nothing about flowers or plants (all I know is roses and a bush lol). I just asked her to choose a pretty substitute and she did just that. Irene was friendly, extremely helpful and gracious at making the changes. Delivery was done early afternoon as promised. I will highly recommend Maguni and would surely reach out to them if I need more flowers. I also received a delivery confirmation email which was the cherry on the top of my shopping experience.

For anyone thinking of using this florist shop please stay clear the women that works there I…read morebelieve name is Marie is extremely rude. As myself and friend was walking down to the back I had fallen in black ice and hurt my knee badly and back Couldn't walk well after but the worst was when I walked in I just told her I had fallen and they should put salt down and she had the nerve to ask me and my friend if we were drinking very insulting the owner was very nice but I will be filing a report on her so Please stay clear of this florist besides it could be shady since it's in the basement of a house be ware!!!!! PS I told them to look at the footage of the camera and she said nothing