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    Keep It Runnin

    4.6 (13 reviews)
    Closed Closed

    Services - Keep It Runnin

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Keep It Runnin Photos

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    Ask the Community - Keep It Runnin

    Review Highlights - Keep It Runnin

    We live in San Diego, purchased our Bayliner in Long Beach, but Richard has been a valuable resource for us.

    Mentioned in 10 reviews

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    Action Auto - Action Auto Cypress

    Action Auto

    (535 reviews)

    Smog was fast!! And Mark was the best! Great place to take your vehicle in for a quick smog. Highly…read morerecommend

    I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

    Big Q Auto Repair

    Big Q Auto Repair

    (594 reviews)

    Used Yelp's business finder to get a few quotes for my two non-working low beam headlights, and…read morethis shop stood out right away. They responded quickly, were courteous, and didn't try to tack on a diagnostic fee just to take a look. When I dropped off the car, the technician walked me through their process, starting with the bulbs before moving into any potential electrical issues (which I really appreciated.) It ended up being the simplest fix: both bulbs were burned out. They had everything replaced within a few hours. Fair pricing, clear communication, and no upselling. I'll definitely be back for future repairs. Side note- they have the cutest shop kitten. ‍

    I brought my vehicle here for many years for routine work mostly out of convenience. What followed…read morewas a long, expensive performance art piece about how many times the same job can be done incorrectly. Highlights: Rack and pinion replaced FOUR times. Not "adjusted." Not "revisited." Replaced. Four. Times. And somehow it still wasn't right. Still feels like I'm driving a haunted house, full of surprises. Alternator replacement done with the flair of a minimalist. As in: the car left with one belt installed on a dual-belt system. Someone decided "one belt is plenty!" it's a bold, eco-friendly statement. Experimental? Sure. Functional? Only if you're into spontaneous roadside adventures. And once I decided to replace the belts myself the tensioner was missing from the assembly. Every time I'd take it in for something routine it'd come out with an additional issue. It's like a subscription box, but for mechanical failures. Warranty work that exists mostly as a concept. Multiple issues that were supposedly covered had to be chased repeatedly, re-explained, and in some cases paid for again just to get the car back. If you enjoy learning the fine art of "following up" on work that was already warranted, you'll feel right at home. The real magic is that none of this was framed as uncertainty or troubleshooting. Each visit came with confidence. Confidence is doing a lot of work here. At a certain point you stop being frustrated and start being impressed. Four rack-and-pinion attempts suggests either: 1. a deep commitment to learning by repetition, or 2. a philosophical rejection of "fixing" as a concept. Either way, I now know more about my car than I ever wanted to, which is great, except I paid someone else to know those things. If you enjoy returning to the same shop repeatedly to fix the same problem while being told this time it's definitely sorted, you'll love it here. If you want your car repaired correctly the first time or even the second time, and have warranty work honored without a prolonged correspondence, I'd recommend literally anywhere else. Including YouTube, a flashlight, and a ratchet set.

    Keep It Runnin - autorepair - Updated May 2026

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