Excellent, timely, friendly, professional service. We use Alexander's for an antique wool rug that…read morewas custom made for our home back in the 30's. It's nearly 300 sq ft and must be taken to their shop to be cleaned so as to not damage our original wood floors. They are very easy to schedule service with, and were able to pick up an 11+ foot wide rug to take it to be cleaned. Very timely, professional and courteous service. They were also able to repair several areas of dry rot the last time we had the rug cleaned and were able to replace the fringe. They even died it with tea to match the original fringe that was removed. This is a white glove service type of business that I would recommend to anyone that needs rugs/carpet/upholstery cleaned, and the only business I would trust with my antique rug.

From the owner: Here at Alexander's Rug Care we take pride in our hands-on rug cleaning methods. . From the initial…read moreevaluation to Pre-dusting your heirloom rugs prior to our hand washing techniques, you can rest assured that your hand knotted Oriental rug is in good hands

Alex and his team are as good as it gets. I'd been putting off a project for about a year…read moreinstalling some leftover carpet in 2 upstairs bedrooms. Once I measured out the carpet and realized I'd need to run a seam across the length of one of the rooms, I realized I was in over my head for a DIY project. After calling around for weeks, I ended up being referred to alex through one of the big companies that wouldnt take my job. I called him in the afternoon and had an appointment scheduled by that evening for the following week. He was communicative about the project, transparent about pricing, and provided great customer service along the way. The work turned out great and they were done with the job within a few hours as scheduled. Also worth noting - their appointment booking / notification system made the process easy to schedule and remember. Customer service was above and beyond. Will be contacting alex and team for any future carpet needs and I'd recommend you do the same!

Alex and his crew--especially Danny--did a fantastic job repairing my carpet. I have a sick cat who…read moreunfortunately damaged several areas, and I had to cut out portions myself. Thankfully, I had some leftover carpet from the original installation, and Danny worked his magic to seam everything together. The results look amazing! Thank you so much for your excellent service and craftsmanship. I truly appreciate your professionalism and care.

AMAZING customer service! We asked for service in a day they do not normally come to Camano island…read morebut they still accommodated our schedule! They are always professional and do phenomenal work on carpets! They look brand new! we have used them 4 times thus far and NEVER disappointed in the quality of work! THANK YOU Smith Brother's for your continual AMAZING work!

I was so happy with our carpet cleaning . They answered the phone and scheduled me for 3 days…read morelater. I have a light, short beige color with long pathway trails for common use areas. He did a terrific job, there on tim and didn't take long. Every area I showed him for spots, old ones included he removed. Very good rate. I upgraded to get Scotchgard, which I think helps. Thank you. Very pleased.

Professional, efficient and reasonably priced. The women did a superb job on my move out cleaning…read more I couldn't have been happier. Carpet cleaning left the carpet looking better than when we moved in and got several pet stains out. I'm going to start having them do regular cleaning. Don't hesitate to hire Urban Maid!

Great communication, great value for the quality of work! Helped us not think about the extra stuff…read morefor moving out by leaving our place nice and clean!

Did a great job cleaning a large sectional couch with a bunch of cushions! Their product dried very…read morequickly and smelled nice.

Solid experience. Good communication. On time. Fast, efficient and professional. 95% of the stains…read morewere removed. Don't know if anything could have been done with the remaining spots. I didn't notice them until the carpet dried (hard to see when still wet). Overall very pleased and would use again

I am looking forward to having Carlos come clean our carpet. i have heard many good things about…read morehis services. I will update as soon as work is completed. It's not starting out too well given the number on the website and yelp page, Google etc. is apparently wrong.I just sent them an email And I hope someone gets back to me soon. OMG! this business doesn't exist in real life-the phone number , email etc. WHAT A SCAM- they wait for Groupon suckers to buy their deal and never call customers back. they seem to be banking that a lot of Groupon purchaser's in Seattle, wont pursue a refund. WOW!!

From the owner: Carpet cleaning, Tile and Grout Cleaning, Office Cleaning…read morePressure Washing

Out of all of the responses I received for this project I chose Oswaldo for his succinct and…read morestraight-forward reply. He is an up-and-coming business owner that is building his brand out of competitiveness, value, and hard work. This is the prime time to utilize his services since he will work 100% above and beyond to earn your business again. We had four rooms to deep clean after a year of visitors, pets, and spills. Always love seeing the patented triangles almost as much as the patterns on the baseball outfield or golf course. The more symmetrical the better! Highly recommend this company. Definitely bookmarking for next time.

Excellent service from Oswaldo. The process from start to finish was smooth and efficient. I sent…read moreout bids for carpet cleaning on Yelp and Oswaldo from Principles Pro Services responded promptly with a fair estimate. Carpets are cleaned and he took the time to explain things about the carpet like pet staining with UV light, high traffic areas like stairs, etc. The job was done right, Oswaldo was professional, prices were competitive. Not much more you can ask for. I highly recommend and will use them again.

Discussed the procedures,well;easy to ask questions...knew of our concern on one spot..worked hard…read moreon it..pleasant, knowledgeable of her tasks and outcomes.

Professional prompt service had my upstairs carpet…read morecleanded Would hire again to come back