We recently had the carpets cleaning in one of our rentals. Justin did a great job and was very…read morethorough. The company is easy to work with and offers good customer service. Plus, their prices are very competitive. We will definitely be using them again when the need arises.

Keep Clean Carpet Cleaning have been our go-to carpet cleaners for years - highly effective,…read morereasonably priced, reliable, and super informative. Justin is always a pleasure. Recently, Robert and owner, helped identify the source of a musty smell, which was actually related to hvac. At zero charge, he rectified the odor. These guys are amazing and personify integrity.

Professional, efficient and reasonably priced. The women did a superb job on my move out cleaning…read more I couldn't have been happier. Carpet cleaning left the carpet looking better than when we moved in and got several pet stains out. I'm going to start having them do regular cleaning. Don't hesitate to hire Urban Maid!

Great communication, great value for the quality of work! Helped us not think about the extra stuff…read morefor moving out by leaving our place nice and clean!

Alex and his team are as good as it gets. I'd been putting off a project for about a year…read moreinstalling some leftover carpet in 2 upstairs bedrooms. Once I measured out the carpet and realized I'd need to run a seam across the length of one of the rooms, I realized I was in over my head for a DIY project. After calling around for weeks, I ended up being referred to alex through one of the big companies that wouldnt take my job. I called him in the afternoon and had an appointment scheduled by that evening for the following week. He was communicative about the project, transparent about pricing, and provided great customer service along the way. The work turned out great and they were done with the job within a few hours as scheduled. Also worth noting - their appointment booking / notification system made the process easy to schedule and remember. Customer service was above and beyond. Will be contacting alex and team for any future carpet needs and I'd recommend you do the same!

Alex and his crew--especially Danny--did a fantastic job repairing my carpet. I have a sick cat who…read moreunfortunately damaged several areas, and I had to cut out portions myself. Thankfully, I had some leftover carpet from the original installation, and Danny worked his magic to seam everything together. The results look amazing! Thank you so much for your excellent service and craftsmanship. I truly appreciate your professionalism and care.

There's a reason Cascade Maids has the rating they do. And that's quality and customer service…read more My wife and I were in a bind for the holidays with family flying in from the East Coast. But we both have day jobs and didn't have enough free time on our hands to get our hone gussied up. Enter Cascade Maids. From the moment I first contacted Cascade Maids, the experience was nothing short of exemplary. They integrate with Google quite well and I was able to chat with someone through GMail to explain our needs. After finding their pricing and services quite affordable, I spoke to their agent over the phone to provide our payment information. Then on the day of our booking their cleaner arrived and went to town! Luckily I was able to work from home that day so I could go about my business while the cleaner went about theirs. After about three hours or so they were done and the results were quite impressive for the amount we were charged. I got the standard service as opposed to the deep clean this time around since we didn't really need every room in the house cleaned. But next time we probably will do the deep cleaning to get that open house look. (With the deep cleaning comes an extra guaranty that if you're not satisfied they come to clean your house again for free.) Huge shout outs to Taylor, their agent, for the initial contact, all questions answered, and the post-service follow-up...and also mad props to Isamar, their cleaner, who took our house and made it ready for entertaining during the holidays. We will definitely be reaching out to Cascade Maids again for all our cleaning needs!

They don't know what a bid means, you fill out their Q&A for a move out clean square footage,…read morebedrooms,bathroom & so on then they quote you a price...crew no English have to use Google translator then told they cant do the job in the time quoted and will need another 3 hours or they will only be able to do two rooms & not very thorough....they quoted the rooms and square footage & couldn't come close to to doing the job as if they have no idea what a quote or a move out clean is. Im pretty sure this is the common practice. When we moved in we had one girl do a thorough job on the bathroom,kitchen & dinning room for 200 how two couldn't come close to finishing 1 of those completely is a mystery. The fix? Dont offer a quote based on square footage, bathrooms,bedrooms & type of clean because it will not be honored & will be up sold for more hours and more money or left quarter done.

Dimitri and his team are great. Andrei and andrei showed up as scheduled and worked tirelessly. The…read morecompleted a 1000 square foot space. Moved the fridge, toilet and dishwater and placed new floor panels. Well done, efficient and the price was very fair. Can't really ask for anything better

These guys rock! Recommended to me by friends...they are amazing. From coming in to give us an…read moreestimate to finishing the job. We, are more than pleased with their ethic, their talent and the final product of our hardwood floors looking fantastic. They did not break our bank. We liked them so much we are having them do more work in our home. Dmitriy, and his crew are the answer to your hardwood flooring! We highly recommend FLOORING DIRECT. Des & Bob Read

The work was excellent. Easy to work with. Stands behind there work and fixes any concerns. I…read morewill hire them again for the many more projects I need in my over a 100 year old home. Thank you for a great job and very nice workers

I hired Keith and team to remodel my master bath shower because of a water leak. Overall, I had…read moremixed feelings about my experience. Everything went well until I felt like he tried to gaslight me into believing a piece of trim they removed near the shower was bigger than it was and they weren't going to texture the area that they had mudded. It turned out to be a miscommunication between him and his drywall contractor, but the conversation didn't leave a good taste in my mouth because even with proof in pictures, he argued with me quite a bit that the area they had mudded looked like that because the trim they removed covered the whole area and they weren't going to fix it. (Attached photos for illustration) I'm happy with the tile work even though there are some imperfections with the shower fixture installs, but those can be overlooked. The caulking was terrible and didn't look like it was done by a professional. When I inspected it the first time, I let it go because I thought it wouldn't be a big deal to remove it and re-caulk it myself when we eventually had to. However, after I showered in it for the first time, it leaked because they didn't fully caulk parts of the shower door. We re-caulked the areas that they missed, but I'm probably either going to have to hire another professional to remove the existing caulk and re-caulk it eventually or have to deal with it myself after paying so much money for the remodel. We also discovered a deep gash on the shower pan after thoroughly inspecting it. While they did come back to remedy this, it felt like it took some convincing that this wasn't a factory defect before agreeing to come back and resolve it. We found out when they came back that a piece of tile was indeed dropped in that area and caused the gash. Lesson learned, don't pay unless you're really satisfied with the outcome. This review is 3 stars because they were nice enough to help me fill in a couple sections of grout that flaked away in a different part of the house that was unrelated to this project. Addition in response to owner's reply: I may be a bit confused about the trim. I assumed that if something originally part of the demo was removed, it would be replaced to match the previous look. I didn't realize I needed to specify this, but it's a lesson learned for the future. As for the shower fixtures, I distinctly remember a verbal acknowledgement that even if we bought a new shower fixture, that you wouldn't charge us anything additional to install it. I was charged for the extra parts of this additional install and happily paid that. I unfortunately did not notice that the shower fixtures were installed a bit crooked until after showering in it, but as mentioned, they are things I can live with. Nonetheless, thank you taking care of the install. In regards to the caulking, perhaps you may have misremembered that during inspection, you asked us if we had touched the caulking and we told you we did not, so your response mentioning that we touched anything during inspection is incorrect. To clarify for future readers, the photos of the caulking I uploaded with my review show the original finished work, before we made any touch-ups to address the leaking issues. As mentioned before, it was absolutely my fault for not calling out the poor job before signing off on it, but it's a lesson learned moving forward. Indeed, the remediation and renovation work of the drywall and carpet were done well, so no complaints there. Addition in response to owner's new reply: It's becoming increasingly difficult to follow your story on the caulking since it's not true. Again, I want to reiterate that during the inspection, we did not touch the caulking, and it's disappointing to see that rather than acknowledging the poor caulking job by your team, there are explanations being created to justify it. At this point, I won't be updating this review further, as it seems to be turning into more of a "he said, she said" situation. Best of luck.

I called them up to haul away a couch. They were able to quickly respond, gave be a great quote…read morewith good pricing, and were highly communicative. Next time I need to haul off something, they'll be my first call. Competitors were quoting me insane prices and weren't able to come for days, these guys showed up the next morning. I give them my highest recommendation!

Their rates are reasonable, their communication is prompt, and their service is respectful and…read moreprofessional. They did a great job and I would definitely reach out to them again!

Very pleased with the service provided: prompt, transparent, and professional. My dog ripped up a…read more2x4ft area of my carpet in the doorway and I needed it to be patched up. Jim was quick to reply even when they were closed on Monday. He accommodated my schedule and booked an appointment quickly within the week. I wasn't able to be present for the repair so I left a key for Dale to do it on his own. He came an hour early and called me to provide an update when everything was complete. I could tell he was very thorough in his work by he way he described everything to me over the phone. I came home to a vacuumed carpet and neatly seamed job. Would definitely recommend their service. First and only place I needed to call!

SAVED ME THOUSANDS. Unbelievable work. I had a huge burn…read morespot in the floor when life went awry. Right when you walk in too, literally the WORST placement. Renting. Moving soon. They installed carpet just before I moved in-thought I was replacing the whole room, was terrified. Found Five Star on Yelp and contacted them. Jim got back to me within minutes, and after some pics and some chat, just like that I had a quote and a time locked in. A different Jim showed up, service was professional, fast, seamless. He was respectful in my home, explained the process, and generally just a super nice guy. The end result is PHENOMENAL. I couldn't recommend them more! 5 star customer service. 5star work. 5 star experience!