When my basement flooded, and I was so thankful that Ben and his associate could come out right…read moreaway to minimize the damage! They were all awesome to work with: very communicative and kind people! I highly recommend them!

Started out as a wet spot on the floor but ended with a bathroom remodel. Who would've thunk?…read more Actually when we couldn't determine the source of the leak we checked Yelp and found Kelley's in Everett. They came out, gave us a free evaluation and determined not so much a leak from a pipe but more from the bathtub wall on the other side, water running down and flowing through the path of least resistance. Older house, bath tile on dry wall etc. Well we decided just to do the whole bathroom to be sure and it came out nice! They not only determined the area of leakage, but found and pointed out issues and flaws from the original build and fixed them. They do excellent work, great customer service. They don't up sell and are very professional. Clean up was great and they even carpet cleaned the traffic area they walked through after the job. Then come to find they do so much more. Will be calling on this great and local business for future home projects for sure. There's still my stairs, carpets, kitchen...happy customer here! Highly recommend!

I contacted Sam after reading many of his reviews - which were very positive. He showed up on time,…read moreon a Sunday no less per my request. He did an excellent job. His pricing was way better than the big run companies. I have family members that are using him this next week. I definitely recommend Sam and always want to support the small independent businesses. Thanks again Sam I appreciate the great job you did for me. Mark

I cannot recommend Sam more highly. I'm a real estate agent and I was helping a Seller get a…read moreproperty on the market in a short timeline that had perfectly good carpet that was bunching up. Sam answered the phone right away and met me at the house just hours later to give an in person bid. He is INCREDIBLY knowledgeable about his craft and inspired great confidence in what he could do for my Seller. The results were tremendous and exactly in the timeline and he stuck to his bid. The homes carpet looks its very best and the results show GREAT value for the money. I can't wait to hire Sam again and Strongly recommend you do too!

Solid experience. Good communication. On time. Fast, efficient and professional. 95% of the stains…read morewere removed. Don't know if anything could have been done with the remaining spots. I didn't notice them until the carpet dried (hard to see when still wet). Overall very pleased and would use again

Did a great job cleaning a large sectional couch with a bunch of cushions! Their product dried very…read morequickly and smelled nice.

Out of all of the responses I received for this project I chose Oswaldo for his succinct and…read morestraight-forward reply. He is an up-and-coming business owner that is building his brand out of competitiveness, value, and hard work. This is the prime time to utilize his services since he will work 100% above and beyond to earn your business again. We had four rooms to deep clean after a year of visitors, pets, and spills. Always love seeing the patented triangles almost as much as the patterns on the baseball outfield or golf course. The more symmetrical the better! Highly recommend this company. Definitely bookmarking for next time.

Excellent service from Oswaldo. The process from start to finish was smooth and efficient. I sent…read moreout bids for carpet cleaning on Yelp and Oswaldo from Principles Pro Services responded promptly with a fair estimate. Carpets are cleaned and he took the time to explain things about the carpet like pet staining with UV light, high traffic areas like stairs, etc. The job was done right, Oswaldo was professional, prices were competitive. Not much more you can ask for. I highly recommend and will use them again.

Professional prompt service had my upstairs carpet…read morecleanded Would hire again to come back

Amazing service! Jesus was professional and super efficient, taking care while in our home to be…read morerespectful of the space. Our carpets look and smell fresh! We use this company every year and I've never been disappointed.

I contacted Ruben about cleaning my carpets. He came over the same day and walked through our home…read more I only wanted the traffic areas cleaned and Ruben was willing to do that. We picked a day for him to come out. Ruben arrived on the selected day and got to work. He did such a great job! Our carpets look SO much better. We felt the quality of his work was outstanding. He had quoted a cost on the first visit and even though he did a little extra, he didn't charge extra. We will use Ruben on a yearly basis now. Great small company!

Super friendly and accommodating business owner. Showed up on time, worked quickly, and charged…read morevery fairly. Highly recommended!!

AMAZING customer service! We asked for service in a day they do not normally come to Camano island…read morebut they still accommodated our schedule! They are always professional and do phenomenal work on carpets! They look brand new! we have used them 4 times thus far and NEVER disappointed in the quality of work! THANK YOU Smith Brother's for your continual AMAZING work!

I was so happy with our carpet cleaning . They answered the phone and scheduled me for 3 days…read morelater. I have a light, short beige color with long pathway trails for common use areas. He did a terrific job, there on tim and didn't take long. Every area I showed him for spots, old ones included he removed. Very good rate. I upgraded to get Scotchgard, which I think helps. Thank you. Very pleased.

Professional, efficient and reasonably priced. The women did a superb job on my move out cleaning…read more I couldn't have been happier. Carpet cleaning left the carpet looking better than when we moved in and got several pet stains out. I'm going to start having them do regular cleaning. Don't hesitate to hire Urban Maid!

Ilse and her crew came to our house on fairly short notice and found our house a total mess, as we…read moreare in the process of moving. They were efficient and thorough, cleaning up our mess as they went and leaving everything spotless! They even did our dishes that we left in the sink and tidied up all the shoes on the floor of the bedroom! They were a crew of 3 and finished up the cleaning in 1 1/2 hours, with minimal impact to our schedule. I would definitely hire them again in a heartbeat.

We had great communication, pricing was very reasonable, and the work was high quality.read more

The older gentleman who runs the business was genuinely friendly, personable, and clearly enjoys…read morechatting with his customers. He was also the one who performed the cleaning, and I appreciated both his pleasant attitude and his willingness to reschedule my appointment previously. That said, I'm unfortunately pretty disappointed with the actual service. When scheduling, I specifically explained that I was looking for a deep cleaning of the carpeted stairs and hallways. I also asked beforehand whether furniture could be moved and was told that it could be. Once he arrived, however, moving the furniture was never mentioned again, and I probably should have spoken up about it at the time. What surprised me most was the cleaning process itself. He used a hand vacuum, sprayed the carpets with cleaning solutions from spray bottles, then went over them with what appeared to be a standard Shark vacuum and another machine that, as far as I could tell, didn't use water or perform the type of extraction/deep cleaning I was expecting. The entire service took less than an hour and cost $180. To his credit, the carpets did smell better afterward, and he was very nice throughout the visit. He even recognized my screen name and jokingly mentioned that he'd wondered what kind of customer I might be...which was actually pretty funny. Thankfully, I promise I'm less terrifying in person. But ultimately, my family and I weren't happy with the final result. For $180 and a service described as a deep clean, I expected a noticeably deeper level of carpet cleaning than what we received. Instead, I was left with the unfortunate feeling that I could have rented a carpet-cleaning machine and achieved a more thorough result myself for considerably less money. I don't enjoy leaving negative reviews, especially when the person providing the service was genuinely nice. But friendliness and results are two different things. I appreciated him coming out and enjoyed talking with him; I just don't feel the service I received matched what I understood I was paying for.