My father and his wife, in their late 80's, have a back-up generator for their house and this…read moreMonday (8/10/20) there was a strong storm, high winds and a large power outage. Unfortunately, their back-up generator didn't start. Com-Ed said they couldn't restore power until Sat 8/15). Ruder went to their home, found out what was wrong (damaged voltage regulator) but found that their distributor didn't have the part in stock. When I spoke with Todd at Ruder, explained the critical need to get their generator working again, he made numerous calls and found a dealer in Iowa that had the part. HE DROVE TO IOWA, met with the dealer, returned with the part and they installed it early this morning and got the generator working. Todd deserves a huge pat on the back. This is truly service beyond ! Great, responsive and caring professionals at Ruder. My dad now has power and it's all due to them going above and beyond. Thanks Todd and Ruder.

From the owner: Since 1995, Ruder Electric Inc. has offered a full range of electrical contracting services all…read moredelivered in a timely manner and at a competitive price. With over 20 years of experience in the construction industry, Ruder Electric, Inc. has become the leader in the area of delivering personal service and electrical solutions for companies large and small. Within these 20 years we have specialized in the commercial, industrial, healthcare and educational sectors, both private and public. Whether for the installation of new construction or remodeling and updating of existing, we are here to provide our customers with excellent service and expert workmanship. We understand our customers' needs and as a team we work to fulfill their needs as efficiently and cost effectively as possible. Every job includes a thorough evaluation of the customer's needs, problem or challenge, from the most complex to the simplest. We offer a detailed proposal with estimates of costs and time lines and our gu

I'm writing this review from a very satisfied customer perspective - who recently spend a few…read morethousand dollars with Goodberlet. I've used them twice. The first time was in 2021 when we got our ducts cleaned. They were very thorough - ensuring all input and output ducts were clean and explaining the process. The second time was just the other day (Nov 2024). I wanted the ducts clean and set an appointment for 2 weeks out - BUT - then the furnace stopped working to I called for advice. They sent a technician out as soon as feasible (the next day) who did a thorough investigation and said that our furnace was 23 years old, and 8 years past it's expected "lifetime". I'd noticed that it wasn't heating our bedroom well anymore. He gave us the option to repair it, yet also said we could get a new furnace for about 3 times to cost it would take to repair and be more energy efficient. We sat down and discussed pros and cons with no pressure. We ended up buying the new furnace - as they installed - they explained how to work it and what the differences would be. While they were coming, we looked into a more energy-efficient air conditioner as well - as ours was 28 years old and figured "while they are here". They took the time to explain the differences between 1996 technology and 2024 technology. By having them install both a new furnace, and new A/C, as well as clean the ducts - they were here for 10 hours - and wouldn't leave until they were sure everything was right - even though it was 7:45 at night when they finished and pitch dark out! Afterwards, I needed a combined receipt, and I talked to Christine and she quickly got me what I needed.

Recently, I had service completed to insulate my HVAC ductwork. While the quality of the…read moreinstallation itself was acceptable, I was very disappointed with the handling of the material costs that I prepaid for. The amount of materials required for the job appears to have been significantly overstated. Unless I had specifically questioned the excess, it seems the unused materials would have been removed and potentially used elsewhere despite being charged to my account. What was even more concerning was the lack of communication afterward. When I attempted to address these concerns, the manager did not make himself available to discuss the matter or answer my questions. This experience left me feeling frustrated and dissatisfied with the company's materials ordering and customer service practices. Customers should be aware.

Very Pleased with the work done. The time from call to completion was really appreciated. Glad we…read morecalled.

Very satisfied!! Explained our issue and he checked a few things. Problem fixed and finished in…read more15 minutes. Very professional! Will recommend to our family and friends!

Very friendly, quick to respond and provided amazing same day service. Also provided a very…read morereasonable quote onsite Very highly recommend. Will definitely be my first call for any future needs.

I did not know that this place is still in operation. Below are links to Outsen Electric:…read more https://www.google.com/search?sxsrf=ACYBGNQdWLZIIpSubcDNxC-EvFGi0e4dPw%3A1569359890232&ei=EoiKXeTtDcbQ-gS1_rGgBA&q=Outsen+Electric%2C+Kankakee%2C+IL&oq=Outsen+Electric%2C+Kankakee%2C+IL&gs_l=psy-ab.3..35i39j0i30.11078.12589..16014...0.0..0.69.131.2......0....1..gws-wiz.......35i304i39j0i13i30.OEe7Ej3embg&ved=0ahUKEwjkvqCWserkAhVGqJ4KHTV_DEQQ4dUDCAs&uact=5 Below are some recommendations about Outsen Electric Inc: https://www.alignable.com/kankakee-il/outsen-electric-inc There are 8 recommendations at the bottom of the above site.

From the owner: Call us today…read more Everyone at Outsen Electric would like to welcome you to our page. We have been providing quality service in this area for over 15 years. We are able to help you with a variety of services including:Commercial Electrical ConstructionIndustrial Electrical ConstructionTraffic Signal Construction & MaintenanceParking Lot Lighting MaintenanceUnderground Directional BoringTrenchingAerial TrucksCall us today with any questions you might have because we are here to serve you.

Mike just completed service at my house and I couldn't have had a better experience. He was…read morethorough and informative about what he was doing and looking for while answering my questions. He is very low-pressure and made me feel very comfortable working and talking with him. This is how you create trust and that is what matters most to me. I'm looking forward to hiring him for future work.

For starters, Mike is an awesome guy! Communication is awesome too. Mike was right on time and did…read morewhat we wanted done. He even gave us a custom under cabinet option we didn't know was possible in our kitchen. Sure glad we took Mike's suggestion. It turned out amazing! Thanks Mike!

I phoned from electrician to electrician and none wanted to take my small job. A&B responded…read morequickly and did a great job. I wouldn't hesitate to call them again.

From the owner: We specialize in residential electric repairs including panel updates and replacements, generator…read moreinstallations and surge protection. Let us complete your special lighting projects using LEDs that will save you lots! Evening and Saturday appointments available by request