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    Edwards Heating & Cooling

    5.0 (6 reviews)
    Open Open 24 hours

    Services - Edwards Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    2 More Services

    Water heater installation

    Water heater repair

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    AM-PM Heating & AIR Conditioning

    AM-PM Heating & AIR Conditioning

    (7 reviews)

    This is the worst customer service that I've ever seen. Their motto is to get customers and keep…read more'Em. That's sure not how they treated me. In May of 2023 I called out because my AC unit was not working. He came out here and tested and assured me that the coil in line was fine. I needed to replace my outside unit I paid him to do that 2 months later it was out of freon, and then he charged me again to replace the freon. By the end of summer he had to come back out again because it wasn't working and told me that the coil in line was bad. Then he told me he was laid up and could not do the work. I called back in the spring and the secretary assured me that they would take care of the problem. He came back out may of this year took one look at my crawl space and basically told me to go pound sand I have to find somebody else to do the job. So in conclusion he sold me a unit that I did not need and then would not complete the job from my experiences. I would not recommend these folks for anybody out of a scale from 1 to 10 I would rate them a negative 10 Also, my original unit was only 6 years old and of course he took that.

    We just had our furnace and a/c installed 8/10/2021. We were very happy with the service and…read morepromptness. It actually got to 89 degrees in the house, and once it was installed it cooled very fast. It was nice to find some one so close to home and we thought the price was very good. I would recommend them.

    Harmonic Heating & Air Conditioning Naperville - Breathe Easy...Stay Comfortable with Harmonic Heating & Air Conditioning.

    Harmonic Heating & Air Conditioning Naperville

    (88 reviews)

    Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

    Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

    Edwards Heating & Cooling - hvac - Updated May 2026

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