My 2011 Tundra 5.7L iForce was making a loud whirring sound (Anthony at Goss Garage said it was…read moresounding like a jet engine...yeah, it was). I had visions of transmission replacement and my savings being depleted. So I dropped my green monster off on this past Tuesday, and they gave me a nice Honda Accord loaner. They called me yesterday evening to tell me it was merely the fan clutch. Said the part was on order. It must have come in express, because they called around noon today to say it was ready. That fan clutch must have been dragging, because now the truck is way quieter, adn is back to being the beast I love to drive every where. Goss Garage II. Keeping Pat Goss's legacy of fair pricing and honest work, and my vehicles, alive.

My wife and I have taken both of our cars to Goss in Crofton for years. Thousands spent. Always…read moretrusted them. But after our last experience, we'll never be back. Goss quoted me $993 to replace what they claimed was a bad headlight assembly. They listed the part alone at $619. Before approving anything, I asked two very standard, very basic questions: 1. "What is the part number for this $619 headlight assembly?" Melissa told me, "Unfortunately we don't get that until the part arrives." This makes no sense. A shop cannot order a part without knowing the part number first. Big red flag. 2. "How much is the markup on that part?" Melissa said, "Unfortunately I don't have access to that information." Again -- impossible. Every shop sees cost vs retail in their system. It's how parts are priced. Another big red flag. Both responses were evasive and dishonest, and no reputable shop would answer those two questions that way. I took the car to another mechanic (Ron at the Mobil station on 301) for a second opinion. He found the REAL issue was simply a melted connector--extremely common with older cars. He replaced the connector and bulb for $113 and everything works fine now. I saw the owner of Goss respond to another negative review by comparing Goss to a steakhouse and talking about their "warranty." Warranties and steaks have nothing to do with overpricing and refusing to disclose basic information like part numbers and markup -- information every legitimate auto shop can provide instantly. I'm fine with paying steakhouse prices if that's what I ordered, but not if the restaurant can't even tell me what cut of meat they're serving! Bottom line: --Goss tried to sell me a $993 repair that wasn't necessary --Goss refused to disclose part number or markup when directly asked --Another shop fixed the real issue for $113 The upselling is off-putting, but the lack of transparency around parts is inexcusable. We will not be returning, and I'd strongly recommend getting a second opinion before approving any work here.

I am very picky on who I let touch my vehicles…read more I have had the folks at McDowell's Auto Care work on a few of my vehicles, and I will have to say WELL DONE!! Definitely recommend McDowell's!

The exhaust on my car started making a lot of noise. McDowell's quickly diagnosed the problem,…read moreexplained my options, and did the repair within a day for a fair price. I was back on the road in time to meet my schedule. I will happily use McDowell's for auto work again!

Review of Beamer Auto, Aaron Lane, Clinton MD I rarely write…read morereviews, and I especially dislike leaving negative ones, but auto repair is expensive, and it all comes down to trust. I've been taking my vehicles (BMW X5 and Mercedes E350) to Beamer Auto since 2022. Up until recently, they consistently provided good service at a fair price. Unfortunately, my last two experiences have completely changed my opinion. About 8 months ago, I brought in my X5. Communication was poor--I had to call several times just to get updates and an estimate. Since I trusted them from prior service, I gave them the benefit of the doubt and chalked it up to a bad day. This last visit today, with my E350, however, was unacceptable. I emailed in advance detailing the issues and received a confirmation for a 10 AM appointment on Thursday, September 18. When I arrived, the front desk person (Aaron) asked me to repeat everything instead of checking the email. I explained two issues: 1. The driver seat not returning fully upright (a sensor recalibration Beamer had fixed for me two years ago). 2. The passenger side headlight was flickering and going out intermittently. I was told I'd get a call with an estimate. Hours passed with no update. I called around 3:30 PM, no answer, and their voicemail was full. Eventually, they called me back but admitted they hadn't even looked at my car yet. Approx 4:30, I called again, because they close at 5:30. This time, Aaron said they wouldn't get to it that day but promised it would be checked first thing in the morning. The next day, still no call all morning. Frustrated, I drove 40 minutes back to the shop around 1 PM to pick up my vehicle. My car was sitting exactly where I left it. After waiting while Aaron looked at the computer and asking me the same question again about my car, I was told they couldn't fix the seat issue and that I'd need to go to the dealer (even though they had repaired the exact same problem less than two years ago). Then he incorrectly stated it was my driver-side headlight that was bad, when in fact it was the passenger side--the issue I had clearly outlined multiple times. Despite their lack of communication, inaccurate assessment, and the fact that my car hadn't moved, I was charged $158.75 for a diagnostic check. Based on my experience, I don't believe they even looked at the vehicle. After three years as a loyal customer, Beamer Auto has lost my trust and my business. If you're considering them, proceed with caution--buyer beware.

Yet another great review of Beamer Auto. I recently had my M235i worked on, it needed subframe…read morebushings- a very complex procedure, even for a seasoned tech and it was something other shops either couldn't handle or just refused to do. It's an all-day job and they had to drop the entire rear end to do the work. My advisor, Kevin- was excellent with constant communications and kept me in the loop the whole time. Timelines were met, pricing was fair and they did excellent work. Well done guys!

I can't thank the Eagle Tire team enough for taking care of my flat. If you don't know Tesla tires…read moreare very unique and almost always have to be special ordered. I got my flat on Thursday (Mar 3rd) and had my replacement tire ordered same day. It came in today and was replaced in a little more than one hour from when I dropped it off. Special thanks to the front desk ladies who took my order quickly, and to Carpenter for not scratching up my rim while replacing my tire! Thank you Eagle Tire and I will be back for all my tire needs!

prices have gone through the roof here at Eagle tire. $60 just to plug a tire…read more $60 just to put a tire on the rim. Invoice said they looked at the brakes and rotated my tires, but the car was never there. think there's a new owner in town. Recommend Valvoline they're around the same price and faster.

Let me first start by saying the hard working gentleman that work on the cars are very understand…read moreand professional. Always had great service. Now, for the general manager Bob. He doesn't care about the customers. He changed the prices to some services by doubling the cost and is over charging us and stated that he doesn't care. I was a loyal customer but will start looking at other places.

I had an issue with a tire I purchased from another location but Giovanni and the whole team here…read morewere on it and helped in ensuring that I had an upgraded, newer tire ready for me the next morning. The whole team was great, responsive, and treated me with respect. Truly appreciate them - would recommend

Tina and Allen in the store are very friendly. I've purchased tires for my Ram 1500, my wife's…read morePrius, and my Tesla Model S through the years from Chaney Tire. Each time has been non-eventful. I'm a meticulous individual, and I am always afraid of being on the receiving end of rim damage when getting my tires changed but have never had an issue. I was apprehensive about having them change my Model S tires because you have to put the vehicle in "jack mode" from the touch screen to turn off the air suspension and you need to use "lifting pucks" to lift the car under the side rails. It's not complicated, you just have to know what you're doing. I honestly printed the instructions out - and gave them a copy - and went over the process with a mechanic before handing the car over and everything went great. I also brought my own lifting pucks just to be safe. I appreciated everybody listening to my concern, even though I'm sure they would have been fine. But, you know, an ounce of prevention is worth a pound of cure! Good pricing, great people, I definitely recommend them.

So far first time coming here for a.quick patch and done in an instant for $29 cheap compared to…read morejiffy and the rest rotation is $29 too very cheap and you get to play with the small puppy named MOJO:-) will see if the rest of the service will be good as the first one, will be.coming back for more and I hope they beat others price tags :-)

The service requested was a tire change I had my own tire…read moreso the quality was good The value was unbeatable very affordable Service was great and quick

These guys assessed my tire issue, fixed it and provided great service. Great experience.read more

Thank you Mark and Dino! I needed tires for my camaro and they were the best. They spoke to me very…read morerespectfully and got me in and out in an hour without an appointment. The waiting room was neat and clean. Mark has a great sense of humor and treated everyone waiting like they were their only customers. Kudos to them for making waiting stress free and enjoyable. Keep up the good work. And for those women out there looking for a place where they don't take advantage of you, this is your place.

My son had his own tires & had them mounted & balanced here. Getting the appointment was ezpz they…read morebooked him right away. The staff was very friendly and professional. I definitely recommend them and will be back!