Reason for Visit-Vehicle inspection Allen & Mike were…read morefriendly and professional. They got me in and out in no time! Price was fair and reasonable. I will return for my auto service needs!

I brought my truck to Dad's Garage in Owings for three relatively straightforward items:…read more * TPMS sensor programming * Tire balancing * Diagnosing an emergency brake-related clunking noise under load I had an 8:00 AM appointment scheduled well in advance, yet after TWO full days, the truck sat untouched until around 2:00 PM on the second day. This was a job that realistically should have taken a couple of hours. The TPMS issue was never resolved. Initially, I was told the sensors had been programmed correctly and that the warning lights were caused by incorrect tire pressure -- one of the most ignorant explanations I've ever heard from a mechanic. The reality was simple: the inner rear TPMS sensors were never programmed at all, which was the entire reason the truck was brought in. They eventually admitted that after the fact. Next was the wheel balancing. My truck has custom powder-coated wheels. Instead of using stick-on weights like the factory setup already had, they installed hammer-on steel weights on the OUTER edge of the rims, damaging the powder coating in the process. Any competent shop should have immediately recognized the proper balancing method after removing the existing stick-on weights. As for the emergency brake concern, they never properly diagnosed it. I specifically brought the truck in for a loud noise under load -- not the normal sound of the electronic parking brake actuator engaging. They dismissed the issue without ever meaningfully reproducing or testing the concern. To top it all off, they broke a wheel stud using an impact gun on the lug nuts rather than properly torquing them as a qualified mechanic should. Because of the excessive use of the impact gun, I now have concerns about stretching or cracking of the remaining wheel studs and will likely be replacing all of them as a precautionary safety measure. Between the damaged powder coating on the wheels and the wheel stud issue, I am now facing well over $1,000 in damages to either have the wheels professionally re-powder coated or replaced, along with replacing the studs they improperly handled. What made the experience even worse was my conversation with Mike, the owner. From the beginning of the call, he was defensive and adamant that everything had been performed correctly -- until several of those claims were proven untrue. Once confronted with the facts, the conversation quickly became unprofessional, including yelling on the phone rather than attempting to resolve the situation appropriately. Two days wasted, damage to my wheels, unresolved issues, poor communication, and additional damage caused while the vehicle was in their possession. This experience was frustrating from start to finish. Steer clear of Dad's Garage unless you want your vehicle returned with more issues than it had when you dropped it off.

02/2024 Came in for…read moreoil changes on both cars, as always excellent service and a job well done also checked tires and other fluids and filled as needed. Good for another 2-3 months

My rear seal was blown out. The guys over at Huntingtown were able to make a fast and quality…read morerepair at a good price.

Same great service as I posted 8 years ago. Service Technicians are professional, knowledgeable…read moreand kept me fully informed throughout the repair process. Thanks for remaining honest and trustworthy all these years later.

The front desk team, Amber and Sarah, delivered the absolutely best customer service. They were…read morekind, honest and considerate. David along with every mechanic I've spoken with were clear and transparent. As an added cherry on top, I was offered a courtesy ride (pickup/dropoff) home to wait for my car. Nealey's offers incredible value and full service that just makes sense. -Tabby

Avery's Automotive and glass replaced the windshield on my 2018 Honda Accord. They did a perfect…read morejob, with fast service. My car was clean, the windshield was perfectly installed. Excellent service.

Horrible Boat Trailer Inspection station, stay away from this business. Had my trailer inspected…read moreand was failed for not having brakes on a trailer that doesn't require them per state MD law, not exceeding 3000 lbs.

I tried to schedule service for a few items on my 2018 BMW 440 but they refused to change the oil…read moreusing the factory recommended BMW oil which I had already purchased. Lame. God knows what they would have put in it instead. Looking elsewhere.

Beware if you wrote a good review, Make sure you see your old parts if you agree to the repair. I…read moream an Automotive Technician with over 35 years of experience and allowed my wife to take her BMW to Family auto care due to my lack of specialized diagnostic equipment, I expected they would make the repairs my wife asked for, but they found a problem with the drive shaft flex joint and quoted a repair of around $1200 and without her consulting me she agreed to the repair having faith in there service from references of others. I visited the shop when she picked her vehicle up and I asked to see the old part, they supplied the old part and when asked what was wrong with it they said it had cracks in it, I guess they expected me to agree with there diagnostics but it clearly could have gone at least another 150,000 miles based on the condition it was in. this diagnostic would be like telling you to replace your 40,000 mile tires in 5000 miles. The service writer said your wife approved it and I gasped, you think my wife has a clue if they were selling her a repair she did not need. they apparently are not your advacate but are relying on you just agreeing with them and taking it, after all its not their money. Be smart get a second opinion and ask for your old parts, James

MH Auto Car Care is the best place to take your car for any kind of work or repairs. Their…read morecustomer service is top notch. Pricing is fair and reasonable. Their service is fast. I would recommend them without hesitation. A+ auto mechanic.

MH is always honest and quick when working on our vehicles and we trust them to fix our cars at a…read morefair price. It is extremely difficult to find a mechanic you can trust, and these guys are it.

Horrible job. Manager is nasty. I would not recommend to send any cars. The only thing going is the…read morepeople are Nice. Parts guy Jacob was very nice and helpful l

Quick and accurate communication. Informed options to the customer and professional staff…read more Recommended.

Knowledgeable, friendly, honest, reasonable…read more Just the kind of place this GA girl would want to trust going to for her vehicle. James and Holly are amazing, they do whatever they can do to help and most importantly, they are HONEST. They keep things clean and organized, and they care about the community they are serving. I will keep going back.

I called them on Friday October 30 2020 around 1:15 in the afternoon. They didn't contact me until…read moreMonday November 2nd. They didn't even give me a phone call, as I contacted them on the phone first and on Facebook. The sent me a message telling me that they are closed on weekends. WOW their weekends start on Friday at 12. Don't take you car there you will be disappointed

When you tell your customer that you wouldn't be able to do an oil change for seven months, you…read moredon't want the business.

My wife and I have been coming here since it was opened in 2007. We bring all of our vehicles for…read moreroutine scheduled maintenace and repairs. Tommy has been our mechanic since 1997. He is the owner of this business. He is thorough and he stands by his work. He will not sell you something that you don't need. He has a lot of experience, but he does not overcharge for it. If you have a vehicle with unreliable parts, ask him to replace the parts with something reliable. He has flexible vehicle drop off and pick up. You should call to make an appointment before going there.

Went to Hi-Tech 2.0 for some repairs. I agreed to everything they recommended ($2800), but by their…read moreown admission my truck drove worse after they finished. Said I needed lower control arms (additional $1300) before they could do an alignment. I said no thanks, went elsewhere, and got an alignment for $150 no problem. Side note 1: the truck wasn't safe to drive when I picked it up so I took it immediately to another shop. Side note 2: I called 2x to speak with TJ and emailed as well: no answer. I don't think they're dishonest. I just think they lack the experience to properly diagnose vehicles. Seems like they look at it like "let's see what we can come up with" as opposed to "what needs to be fixed." Finally, every time I called, whoever answered the phone always just said "Hello" like she was answering her home phone. Not very professional. Also failed to mention 3% surcharge for laying with a credit card.

I WOULD AVOID THIS SHOP if you are looking for an honest and trustworthy mechanic…read more In mid November 2022, after the Hi-Tech mechanic's original diagnosis I agreed to a $6500 repair job to replace a timing chain and sensor that he said was causing the check engine light to come on. After a month of endless excuses as to why it wasn't ready I found out that without my knowledge or authorization they had taken my car to the BMW dealer to fix the damage caused by their "repairs"- and Hi Tech paid BMW $5,467 for those repairs- and then tried to repeatedly hide this fact from me. The attached texts are pretty clear and tell the whole story about how untrustworthy this business was in handling this situation. After having had my car for a few weeks and the mechanic repeatedly telling me how short staffed they were- he claimed the job was done but the vehicle was running rough. Said that after diagnosis they needed to tear down the engine and start the 30 hour repair over because BMW had sent a faulty part and because of this BMW would be paying them $70hr for the labor to redo the job. Sound believable? Another 2 weeks goes by and I'm told that the repair is completed and the car is "running great" but that the car was going into limp mode and that a "computer update" was needed and that they didn't have the equipment to do it but I'd be put on a waiting list for a mobile service. The car had never gone into limp mode previously. The mechanic stated that he had never done a timing chain on my model and had even ordered special tools from Amazon. I should have been concerned then. I then find out from Hi Tech that they had taken my vehicle to Passport BMW for the "computer update" they said it needed- and paid $5,467 ($1865.46 in new parts alone)- not for a "computer update" but to fix damage caused by them not properly completing the original repairs. Why would a shop do this and then try to conceal it? A bent screw on the timing chain cover. Five different engine leaks. And I'm told by the mechanic from BMW that the car will continue to go into limp mode unless additional repairs are completed. Now Hi Tech says those conditions were preexisting. I have attached copies of the receipts of all of the work by BMW that the Hi-Tech mechanic tried to conceal. These additional repairs and parts were never disclosed to me when I went to pick up my vehicle which is also a violation of MD Consumer Protection laws. When I went to pick my car up the Hi Tech mechanic didn't know that I was aware of or had copies of the BMW work that they had paid for and continued to mislead me about what was done to my car. When I questioned the him as to what happened with my car and the additional repairs and why he wasn't being honest with me he cursed me out in front of his Mother -(called me a mother f'er!!!) so I left the business without my car vowing to leave negative reviews every place that I could. He even had the nerve to tell me that I was "in a better place" with all of the new parts. I've also had 2 neighbors tell me about their negative experiences with this shop and the owner's failure to properly take responsibility for issues leading them to stay far away as well. Now I get a letter that says they've added $2000 additional for storage and Hi Tech plans to sell my car at auction in 2 days when its still not fixed and they've failed to acknowledge the dealer repairs at BMW. I had been a loyal customer of Hi Tech for years and had even left a positive Google review in the past. I'll leave a review on their Huntingtown location as well since their Facebook page now says they will be selling the Owings shop and their employees and same owners (Thomas Cable family) have moved to the Huntingtown location. The truth and an apology would have gone a long way toward an equitable solution but instead this review will have to do to warn others about how dishonest this shop can be.