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    KDK Mechanical

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - KDK Mechanical

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    10 years ago

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    Soundview Heating & Air Conditioning

    Soundview Heating & Air Conditioning

    3.9
    (14 reviews)

    I recently had a new A/C central air system installed to replace my old system. Installed was a new…read moreoutside condenser & a handler. It was installed by a different company on Long Island. The install went fine & the unit is working well. HOWEVER, I tried numerous times to contact this company by phone & email. & got no response back. (It's like they fell off the face of the earth)!! So I called Soundview & requested that a tech come down to look at a new thermostat I was looking to install. They sent Justin. He could not have been nicer, helpful & informative. He told me that the A/C unit I have does not require a multi stage thermostat & as such, I can return it to Walmart saving me $270. He also explained that the unit though not top of the line, was a good reliable unit that only requires the thermostat I already have. Lastly, Soundview was a pleasure to work with, Justin showed up on time & as a result, they will be my "go to" company for all ongoing A/C requirements. I highly recommend them!! J.F Smithtown

    I must be doing something wrong. I know on ur little island the demand for skilled trades…read moreoutstrips the number of service providers there are. And when you subtract out the unlicensed, uninsured people from your list your choices are minimal. I wanted to replace our thermostat after a slight remodel. The old one was dingy and couldn't be salvaged. While we were at it we decided to add WiFi connectivity beacuse, well we don't really have a true need for that but since a thermostat was only a few dollars more i figured, why not. After examining the current thermostat and the wiring at the HVAC unit i was convinced the the job was beyond my skill level. Having seen Soundview shop every day on the way to the gym an knowing a couple of them work out in the same gym, I thought I'd give the local team a shot. They said they would send someone by to look at the job to give an estimate. The estimator cam by and looked and tinkered with the system for about 45 minutes. in the end he said my control panel wasn't compatible with new generation thermostats. This wasn't hard to believe, we know that the builder relied on a lot of "closeout specials" when building the house 20 years ago. He also mentioned that we may need a new damper. He stated he didn't have the control panel on the truck but he would go back to the office and have them contact me with a quote for the work. He gave me a ballpark but said they office would need to validate once the sourced the exact parts. I agreed and indicated I would wat for the quote even asking how long the job would take. I paid the service call fee on the spot and thanked the technician. Well it's been over a month and I'm still waiting for a callback with a quote (not really anymore). maybe I have a unique facial tick that coincidently tells people to "ignore this man. In the interceding time I've been able to call someone ese have the work done and get on with my life. So much for the local team...

    NH Ross

    NH Ross

    1.9
    (114 reviews)

    I have used NH Ross for years now ,so have people on my block.They have been in business some 50…read moreplus years.They have always done a good job and stood behind their work.My outside faucet broke during that bad winter storm we got this year.A really bad situation.We could not shut off the water as it feeds out oil boiler.NH Ross came that day and replaced the faucet in that freezing cold and did not overcharge me.I spoke to some seniors around my neighbor hood .They told me to call them.They had known the Father and now the son who owned the Business for years,and the stuff they put in years ago was still working.That was good enough for me no one touches my stuff but NH Ross.I am a real person not a fake who post because i work for another company,and needs to bad mouth others.If they were so bad how could they stay in business so long.Think People.

    I had very reliable and professional service from this company until a crisis hit after joining…read moretheir Anchor Club. The plumber pitched me on installing a Moen Flo to monitor the house for water leaks automatically shutting down the water if a leak is detected. Well, the plumber installed it in front of the sprinklers which I found out later is not recommended. So, every time my sprinklers went off, the water was shut down in the house. Low and behold, I got a leak which destroyed my kitchen and a newly refinished basement which the Flo would have detected if it was installed properly. NH Ross addressed the leak but it's been weeks and they haven't supplied an invoice for the services or a report on the issue which I need for insurance purposes. Nice people but incompetent in a crisis. I would look elsewhere and I would certainly not join their club which is essentially a license for them to inspect your house and sell you things.

    KDK Mechanical - hvac - Updated August 2026

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