5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

I have been using Kyle, the owner, for years to help me out with any air conditioning problems…read more He's always been able to service it for me. His prices are extremely fair and very honest. He originally installed my central air, over 15 years ago and still going strong. Kyle also put a mini-split in my basement , that runs great. I would highly recommend him without any second though.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

Kyle Called back immediately, was here in 15 minutes. Knew exactly what to do and was right. I…read morehighly recommend.

Shout out to Safe Haven Plumbing! We've been using them since 2018 when they were just starting…read moreout, and they have always been completely reliable. They've come through for us in every situation--even emergencies! Case in point: our refrigerator and ice/water system broke right before Passover this year. They came over after hours and fixed it immediately, and at a very fair price. Very reliable, personable, honest, and highly recommended. If you need a plumber you can trust, Safe Haven Plumbing is the one!

Joe and Justin came out for a small leak under the sink. They arrived on time (not early, not…read morelate), diagnosed the issue quickly, and fixed it properly without trying to upsell unnecessary work. Joe took a conservative approach and solved the problem by adjusting the packing nut instead of pushing a full replacement, which I appreciated. Justin was professional and respectful as well. Overall, solid, straightforward service. Would use them again.

I spoke to a lot of different plumbers and Mike sounded the most knowledgeable and had the…read morecapabilities to do what would be necessary to fix our issue. We had a very shaky toilet that another plumber "fixed" 5 months prior. Mike got down to the bottom of the problem and gave me updates on what he was finding every step of the way. There were some major issues that needed to be fixed and Mike did not take any shortcuts, he was very transparent from start to finish. Our flange was rotted and Mike removed the broken flange put in a new flange set in concrete. He put in a new toilet and sealed it with silicone. We were charged $145 and hour + the price of supplies. It was worth every cent to know that everything was done properly this time around.

They were honest, straightforward, and responsive from start to finish. The technician arrived on…read moretime, explained the issue clearly, and completed the work efficiently without trying to upsell anything unnecessary. It's refreshing to work with a local company that truly stands behind their work and values their customers. I would absolutely recommend MD Plumbing to anyone looking for dependable plumbing services.

Lots of delays, missed appointments, damages, will not honor warranty…read moreWorst contractor I ever worked with in my entire life ! Stay away!,,

Total life saver! I'm a new home owner. Trying to save on oil, Well, I forgot about all that…read morenonsense during the holidays and ran out of oil over night and the burner would not restart. Called as an emergency and they prioritized me to get same day service. A totally awesome experience. Tech was awesome and got me up and running, I'll be calling for my yearly maintenance with these guys!

I must be doing something wrong. I know on ur little island the demand for skilled trades…read moreoutstrips the number of service providers there are. And when you subtract out the unlicensed, uninsured people from your list your choices are minimal. I wanted to replace our thermostat after a slight remodel. The old one was dingy and couldn't be salvaged. While we were at it we decided to add WiFi connectivity beacuse, well we don't really have a true need for that but since a thermostat was only a few dollars more i figured, why not. After examining the current thermostat and the wiring at the HVAC unit i was convinced the the job was beyond my skill level. Having seen Soundview shop every day on the way to the gym an knowing a couple of them work out in the same gym, I thought I'd give the local team a shot. They said they would send someone by to look at the job to give an estimate. The estimator cam by and looked and tinkered with the system for about 45 minutes. in the end he said my control panel wasn't compatible with new generation thermostats. This wasn't hard to believe, we know that the builder relied on a lot of "closeout specials" when building the house 20 years ago. He also mentioned that we may need a new damper. He stated he didn't have the control panel on the truck but he would go back to the office and have them contact me with a quote for the work. He gave me a ballpark but said they office would need to validate once the sourced the exact parts. I agreed and indicated I would wat for the quote even asking how long the job would take. I paid the service call fee on the spot and thanked the technician. Well it's been over a month and I'm still waiting for a callback with a quote (not really anymore). maybe I have a unique facial tick that coincidently tells people to "ignore this man. In the interceding time I've been able to call someone ese have the work done and get on with my life. So much for the local team...

Pam S I had a new AC…read moresystem installed last month. The guys that came, Ryan, Jaymes & Vinny were very professional, timely, neat, courteous and accommodated me on the placement of the unit (how high off ground I wanted it)and explained all to me. Price was good, which is always a good thing. The office staff is also very pleasant to deal with, great job ladies!!!!! I will most likely get a service contract down the line from them as well. **Guys, I hope you enjoyed the cookies I sent you home with :-)**

Introduced to Command in 2007 when I renovated my home in Bridgehampton. They were highly…read morerecommended by my GC and installed all HVAC for the house, multi-zones, and a dehumidifier. Installation went very smoothly and all works fine (knock wood). We have used them for our AC service and they have been very responsive in emergencies (no a/c, they came same day, even on a hot summer day) and in routine service (cleaning filters, etc.). They have been a pleasure to deal with and their prices are competitive. Can recommend with confidence.

These guys are the real deal. Are they the cheapest? No. Are they the best? Yes. Don't hesitate to…read moreuse them. They're prompt, smart and really good at what they do. I've used them since 2010 for all my heating and A/C issues and they've never failed to install or repair whatever I've needed on a timely basis. They get it right the first time. Period. Love these guys.

I filled out a request on 6/26 for estimate on updating one of three R22 central Air systems in my…read morehouse. Filled in all my contact info and after three days no call or email. I understand that this is a very busy season but not a call or email for just an appointment is not good. I do not understand why some companies even offer the option to fill in for a request on their web site. I filled out three other requests and with a day they provided me with an appointment. It's a shame because I liked the puppy sitting with the owner! Update on 07/1 I called again and this time I spoke with Christian who set up an appointment for 7/03 between 1-3pm.

Thank you to everyone at Therm A Trol in Blue Point NY for your professionalism... We are so…read moregrateful. Very dependable company ...we are 100% satisfied with every aspect of a job well done. The H Vac system is great!! Installed perfectly in a timely fashion. Immaculate when the job was done .. Thank you again . Mr. and Mrs. Jim Wenz Bayport NY

This is an excellent company. I had an emergency repair need and called several companies that were…read morenot responsive or reliable. A1 was wonderful. They returned my call promptly and set up an appointment very quickly. Their personnel was professional, courteous, easy to deal with, and immediately solved my problem. They explained the situation and the costs patiently and thoroughly so that I could make a good decision on my options and costs. I highly recommend them to anyone needing their help.

From the owner: Licensed HVAC company serving Suffolk and Nassau Countyread more