Worked with Dan who is a long time sales manager there. He was courteous, professional, and despite it being a broker - meaning that their prices are close to non-negotiable - he made me a pretty fair deal on a used BMW X5. Dan was a busy with another customer for a few minutes and rather than have me wait he asked another salesman to help me out until he could get freed up. The other guy was pretty good as well. Dan later told me that they don't work on commission at KDK so they all help one another out in order to give the customers the best service possible. In addition, their selection is terrific and their prices are usually fair to good, and sometimes excellent. I use CarGurus.com to compare and evaluate how good a price for a vehicle is, and in my experience KDK's prices are pretty good generally. My only ding, is that they were so busy when I came to finalize the deal and pick up the car that I felt rushed. Also, the car was supposed to be detailed. But it wasn't. It was washed and vacuumed, but the windows were filmy on the inside and it doesn't look like it was detailed. Still, the car was already pretty clean, so this is a small gripe. I will go there again for the selection, the prices, and the service. All were very good. read more

I had bought a car a couple of years ago from KDK. Everything with buying the car was alright, a few minor cosmetic issues. Other than that it was a great car. I had to sadly part with that car after an accident. I was informed from relatives, that i can possibly get some of my money back from the extended warranty if I contacted the finance department of KDK. After trying to call them for a few days i finally got in touch with the Finance department. When first talked to I was told my Tesla was almost ready??? I told the man on the other end who i was and why i was calling. Tony Williams of the Finance Department then told me he would take a look and give me a call back. What then followed was me periodically trying to get back into contact with Mr. Williams. The photo i have attached to this review shows this. After the last text messages i noticed i was blocked. This is very upsetting since i spent around 22k when buying my car and this is how they treat this customers after they drive of the lot? If they are willing to help fix this unprofessionalism. Unblocked me and send me a text! read more

KDK Auto Brokers - Photo contains text messages i sent repeatedly to the Finance Manager about the warranty refund. - Car Brokers Near Me - Brunswick, Ohio

We went in this morning to purchase a used Rogue. Ian instantly greeted my father and I. He was very low pressure, relaxed and very professional. He was very patient with us and answered all of our questions quickly. We had a concern about the brakes and he had their technicians take a look at it right away while we started the paperwork. The brakes have another 10K miles until I need to replace the pads. Overall, the car I purchased was in excellent condition and I am very happy with my purchase so far. The paperwork process with Ryan went smoothly. I would definitely recommend. Very happy with my experience with this dealership. read more

TO RYAN. I am beyond frustrated with this Buick I purchased in March. From the very beginning, it has been nothing but problems, and the dealership has not taken accountability. * The trunk doesn't open with the Buick logo or the key fob. * The check engine light came on literally one day after I got the car. On June 14th, it flashed "Service Engine" and another warning when I started it. * The car floods into all the floorboards and even the seatbelt compartments. The drain holes are broken, so water just sits inside the car. Now it's frozen, and frost has literally covered the inside of the vehicle. * The rim that came with the car kept popping my tires--I had to replace them over and over until I finally bought a new rim myself. * The oil pan they gave me has stripped threads and needs to be replaced. * The tire sensor is swapped or misconfigured, so I can't even trust the readings. ALSO NO AC !!! and not to mention i called them the week after i got it and noticed these problems and RYAN (the salesman who sold me this lemon) crying out of frustration he said he couldn't help and no one would be available till the next coming week. I had to buy a whole cover because when it rains and snows it leaks. when i got the car and the engine light came on it was because the car was so flooded. the water came RUSHING to the front like a tsunami whenever i would press the break. there is many more problems that have occurred but its so many i can't remember them all!!! I HAD TO GET A WHOLE NEW CAR (tesla model 3) FROM NORTH COAST MITSUBISHI MOTORS WEST CLEVELAND, ask for LOGUNN LITTLES !! he was AMAZING and sold me a beautiful tesla with no complications. I'm sure Ryan from KDK AUTO will remember the call and realize how maybe he should've taken it seriously back then. so now i have to go a different route. This is unacceptable. A car that i have had for less than a year should not have this many serious issues. I've already had to replace parts out of my own pocket, and the flooding/frost situation is a major safety hazard. I feel completely misled and stuck with a defective vehicle. If you value your money and safety, avoid this dealership. They sold me a car that is a nightmare to own, and I'm prepared to pursue Lemon Law action if this isn't resolved. read more

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Went to purchase a vehicle from the dealership on 5/29/25. I went over the car, I noticed the turn signals on the headlights didn't work. I brought it up to the salesman and he stated "Oh yeah, we can't figure out what's wrong with those." Ok, maybe just a bulb or a fuse or something. Finish up the paperwork, everything goes smooth. Drive the car home that day. Come to find out that both front headlight assemblies have water in them and have to be replaced.. they're sealed LED headlight assemblies that cost over 1200 per light. When I called the dealership back to tell them this, the sales manager tells me "it should have been disclosed when you purchased the car. That's why we sold it for so cheap". No, that was not disclosed. I was simply told "We can't figure that out". The sales manager's response was "that should have told you we couldn't fix them". Sure, but that didn't tell me that I would have a multi-thousand dollar repair right out of the gate. This is a 2021 model year vehicle, mind you. Not some 20 year old car that you can't expect to be in good shape. Now, 6/19, some 22 days later, the dealership is telling me I need to resign some paperwork due to an "error". My trade in has already been paid off. My account with the auto finance company is already set up. As far as the sale goes, everything should be finalized. I asked what the error is regarding. They told me the finance company sent the money for the purchase to the wrong account. If the true, that's a banking error. I don't see what resigning paperwork is going to change for a banking error. Also, if that were true, why did my trade in already get paid off? Dealerships don't typically pay off a trade in until after they've secured the money from the finance company for the purchase. Really suspicious, and I feel like I may end up having to lawyer up for my own protection. Overall a terrible experience. That's looking like it might end up costing me the cost of the vehicle in extra repairs and legal fees. read more

I would not recommend this dealership due to the way I was treated by a staff member named Steve. I purchased a black 2010 Chevrolet Tahoe (VIN: 1GNUKBE09AR278108) from them. While the engine ran well, I later discovered that the frame was severely rotted. The situation became dangerous when a piece of the frame holding the shock absorber detached from the car while I was driving. When I contacted the dealership, I was connected to Steve Tube. Unfortunately, I was met with a dismissive and disrespectful attitude, which I believe was partly due to my age (19). I had originally left a negative review but removed it in hopes of reaching a resolution. During a follow-up call, Steve immediately accused me of hitting something and claimed the area was just "bare metal," seemingly trying to downplay or ignore the rust issue. However, you could see that oil had been sprayed on the frame and was coming off, it was clear the metal was heavily rusted and structurally compromised. Shoutout to Elder William as he was professional, respectful, and very helpful throughout the financing process. He also assisted with the refund quickly, which I appreciated. read more

Purchased a 2018 GMC Sierra Denali didn't even drive it 2 miles and a lifter collapsed cost me $7000 and repairs do not buy anything from these shyster/swinders. read more

Just bought a jeep from here and they gave me a good deal. Ryan had good customer service. After I had it for about 2 weeks my brakes started making noises and they fixed the issue to ensure that I was a happy customer. read more

The absolute worst kind of dealership to go to do not buy a car here I bought a car and I had to spend $1,500 just to make it home I hope this place goes out of business we'll never shop here again read more

They sell salvaged vehicles that are going to be guaranteed to have significant expensive issues hours or days after leaving the lot. COMPLETE SCAM SHOP. Avoid like the plague. read more

If I could give 0 stars I would. Please make sure you read reviews for this car dealership before making any decisions. It seems they are prone to screwing over customers. We found and purchased a Yukon XL Denali from KDK the end of August 2024. We also purchased the Vehicle Service Contract, which we were told would cover everything bumper to bumper on the vehicle. As soon as we got the vehicle home, over an hour drive, the lights started to come on. We took the vehicle in to our trusted mechanic for a full check. Dealerships have to check over a vehicle completely before selling a warranty. The KDK mechanic put the oil filter in backwards which ended up causing a couple grand worth of damage that was not fully covered by the Service Contract we paid extra for... We called the dealership many times regarding this matter and they would not make it right. A couple months down the road and my vehicle ended up BACK in to a shop. It failed oil consumption test which again the service contract would not cover. Then we find out the engine itself is bad and we would need to get a new engine! Long story short, there wasnt even an engine for this vehicle available. We had no choice but to cut our losses and get a new vehicle. Now we are still dealing with this dealership trying to get our money back for the Vehicle Service Contract that we need cancelled due to no longer owning the vehicle! The Finance guy will not return our calls. read more

Helped my nephew buy his first car here. As soon as I leaned they buy from auction and you get the car as-is, I warned him to walk away. He insisted he wanted a car from there since the price was cheap. Car died within a year. Complete piece of junk with a lot of needed repairs that popped up soon after purchase. Kids never listen. read more

I drive past those little mom-and-pop auto broker places all the time, thinking, "I wonder who would buy a car from one of those lots?" Turns out: ME. Had been shopping around for a certain replacement winter vehicle for a few months, when I found one just around the corner at KDK. Stopped in for five minutes, saw the car in their shop having the AC worked on, and thought I'd stop back. John, one of the owners, suggested a time that it would be ready to test-drive. It was ready, so I mentioned I wanted my wrench to take a look at it. "Oh, yeah. I know him. Want me to drive it over there for you?" The honesty was bracing. A guy at one of "those" lots, and he not only wants MY mechanic to look it over, he's gonna deliver it? I was still uncertain, until my guy calls me back. Needs a few things. Uh-oh. John: "Sure, we'll fix all that. Wanna pick it up tomorrow?" Well, uh. YEAH, I do. I'll drop a check off. "Oh, we work on a handshake. You tell me you want it, it's yours. See you tomorrow afternoon." I held the phone in my hand, staring at it. Could the transaction be this seamless? Wife, daughter and I head over. They love the front waiting area with all the chairs, tables and potted palms, where the daughter and I get only about twenty moves into a chess game before the car paperwork is complete and we're on the road. (She was ahead in captured pieces, but I controlled the center of the board. It was only a matter of time.) Final tally: Forty-five minutes, spread over two visits and three phone calls. They paid for all the repairs, I paid their asking price, which was WAY lower than any other comp within 200 miles, and we now have Yogi, the Great White Wonder in the garage. (I may sneak back and grab that Mercedes coupe...) read more

KDK Auto Brokers - Car Brokers Near Me - Brunswick, Ohio

I got a pretty decent used BMW from there. Was scared by reviews after I started the deal but went thru with it anyway. No regrets so far. Josh Smith was my guy! read more

KDK Auto Brokers - Car Brokers Near Me - Brunswick, Ohio

We got Approved fora car and gave them money to hold the car on a Friday. Made plans to come on Tuesday to finish paperwork and get the car. Tuesday, 30 minutes before our appointment time, they called to say they sold the car to someone else. So unprofessional and unethical. We were a second time customer. We will never buy a car here again, and I suggest everyone beware!!! read more

If you're looking here, bring a mechanic. Terribly let down by cheap tricks to hide quick fixes that allow these beaters to stay on the road. I test drove a 2003 Expedition. It crunched a bit when turning, so I got up under the front end to look. They had undercoated the truck, trying to hide several lousy welded patches to the body mounts and crossmember. It looked like Ray Charles welded these patches! Be very wary of their cars. And Ryan, the salesman, couldn't care less when I told him what I found. Avoid unless desperate. read more

I have bought 4 cars from KDk. All have performed adequately at a fair price. The last one, we had some issues. KDK resolved these issues in a more than fair way. I will always purchase my cars from KDk. read more

Purchase my Acadia from this location and was very pleased. In and out under 45 minutes! My truck is in great condition!

HONDA PILOT 2016 5FNYF6H52GB044307Engine has been replaced. Mileage is incorrect. Replaced engine with 30+ thousand miles is not mentioned in the summary. VVehicle has been altered. But this alteration has not been documented. I was NEVER told about this. After I refused to purchase and asked for refund. Dealer turned around and placed the car for sale same as before w/o any correction.   This is simply thievery. This is the type of practice that makes used car sales a dirty business. read more

Bait and switch. slow once they have you sold and the longer you sit the more they add fees they "forgot" at the end read more

Bought another car from Dan today. Thanks so much for another awesome experience and having plenty of nice cars to choose from. read more

KDK Auto Brokers - Car Brokers Near Me - Brunswick, Ohio

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My husband and son went to look at a car with low mileage from KDK. My husband loved the car. It was clean and body pristine. I told my husband not to rush and let's research it. The next day my husband took me up to test drive the car. My husband liked it but I could feel the car wasn't driving 100%. We took it to our mechanic and had it looked over. The car was in good condition but had 3 repairs that needed to be done right away. A tie rod, serpentine belt, and battery. Our mechanic told us he get a lot of cars from KDK and 90% are junk. He also went over the blue book price with us. The car was listed for $7900. Our mechanic said that in its condition it was worth $7100 after the repairs were done. We take the car back. My husband tell me to close the deal. I tell the sales man this is what needs repaired. He says he will repair it. Great! I said, you can have our mechanic repair it. He said no his will do it. I got a bad feeling. Now this sales man started to get arrogant. I said no thank you, I want my mechanic to fix it. I also told him that I will take the car with $800 off. Not with them repairing the car. He said no. I said you will not negotiate? He said no. I have never bought a car that the price was not negotiable. Plus he was rude and arrogant. They can keep the car. Beware. read more

I was mislead. The car I bought was in an accident and somehow it did not show on car fax they gave me. The front bumper was actually glued back in place on one side. It came away from the mount when I went over a railroad track. Also, there is a problem with the motor that I have yet to sort out. The system say the car is running at reduced power and to take it to a BMW dealership. I dealt with Ryan Markham who would not help with the issues. He just gave me the number to a friend of his who operates a body shop. Not anyway to run a business. Do not deal with this place. Buyer beware. The read more

Stay away from this place!! I bought a car from them, went to trade it in all of 14 months later (after having spent over $4000 in repairs just to get it to pass a state inspection), and they had the audacity to offer me less than 50% of what I paid for the car...not even factoring in that I spent more than 50% of the sale price repairing it. I had called them when, 3 weeks into ownership it needed repairs, and I was told "it's a used car...you can't expect that it won't need work!" (Now, a year and change later, they're conveniently saying "you should've called us...we could've saved you a ton of money on the repairs!") When I bought the car it was, " This is such a rare color combo" A year later, it's "that's a terrible color! It's not worth anything to me (to take back on a trade)!" read more

i bought several cars from kdk and recommended several people but never again after dealing with dave my wife was approved for financing we both took off work to get the vehicle the next day the man would not return no calls i dont know if they sold it or what all she did was get her credit hit multiple times on account of him and we both lost work for a day never will i deal with this place again no respect for the customers bill a read more

Rudest car salesman I've ever run into. How they stay in business I don't know. Stay away!! read more

I dealt primarily with Josh, who was a gentleman! Steve was a great help as well! The work the company did on the car rims was excellent. My dealing with everyone associated with KDK was very very good. Got my car at a great price, in excellent condition. All done via the phone and car delivery. read more

I bought Acura MDX in August 2016. They offered me extended warranty, I signed up. After couple of months I needed something to fix. But no one accepted the warranty. I called that company to cancel, they said that they cannot cancel. If you wanna cancel you have to call through KDK. I contact with KDK more than 6 times but they are not going to cancel. It means they are partners in different kind of warranties which they offer you at the time of deals. I am still paying for that for getting nothing. read more

I wish I could give them ZERO stars!! RJ the GM is extremely dishonest and rude!! We purchased a new 2021 Mitsubishi Outlander and were told our first oil change was free. My husband has cancer and we were assured that we could take our vehicle to any dealership and be reimbursed by KDK once receipt was received. We sent the receipt a month ago and still no reimbursement. We called and spoke with RJ and were assured the reimbursement was sent. Upon it not being received, we called again only to be ridiculed about how "it's only $43.00 and the world has bigger problems"! I will not let this go. We have never been treated this poorly! Once again my husband has CANCER and to be treated this way is HORRIBLE! read more

My family has purchased 8 great used cars from the Klima Family. Their staff is a amazing from RJ the Manager to John the best Sales guy out there....this place is a GEM.....they are honest, no pressure tactics...sincere... true to their word and a great place to do business. You can trust buying a very nice used Car from this dealership anytime...ask for John, RJ or Phil.....Great People and they give back the community in many ways !!! read more

2 cars from KDK , no issues at all !! They know about car Bussiness ! You can get financing or pay cash they have all !! Excellent customer services read more

Do not be afraid to go in and check this place out. If every private small car lot was run like this then there would be no negative stereotypes for a used car salesman. Absolutely a great business to deal with. I have now purchased two vehicles from Phil and John. They are honest and do what they say they are going to do. If something is wrong then they will take care of it until you're satisfied. They want you to be satisfied and work very hard to make sure you are a happy customer. read more

I purchased a 2007 Acura RDX for my son Nov 2016. I also payed extra for a warranty through Wheelz (sp?). Recently had to get work done so the shop cld the warranty company and were told nothing is covered except basic power train. This is not what I was told by sales manger (name can't remember). He told me and I quote "everything is covered". Obviously not true. This warranty was not cheap either. $2000 for 3 yrs. My mistake for not checking small print. They sell nice cars at decent prices BUT DO NOT GET THE WARRANTY!!!! Update on purchase: I understand that when you purchase a high mileage car,(171000) things will have to be fixed. Because the maintenance plan was literally worthless, I have paid quite a bit for repairs. Less than a year ago both front struts replaced, $950 (Acura dealership wanted $1500) 3 months ago starter replaced, $475. Most recently alternator replaced, $500. Total repairs, $1925. None covered under very expensive maintenance plan KDK sold me for $2000. Now transmission needs repair, est $1100. This totals over $3000. Did KDK know about these problems when they sold me the car. Can't say for certain, only KDK knows. Buyer beware! The cars and maintenance plan. read more

Very friendly clean no pressure sales. I love my 98 mustang 39k on it. Car was very clean . But was a little upset . They forgot to do basic service . Oil was quart half low and black air filter look like orginal and rat lived in it :(. But after some time at ford dealer and $$$$. She running like a champ. I would buy from them and they are 40 mins from my house. As matter fact I would check there 1st. They have great selection and very very good prices. Also bought the extended warranty listen BUY it. It works from the day you buy your car. And saved me big time. The ford dealer told me at 1st srry but these never ever wrk. Well he ate crow. Paid 100 out of 800 a/c compresser. Buy it ...it wrks. Dennis read more

Terrible, I would never do business with them again, the whole time we felt rushed and that they just wanted us out of there. Did not take any of our questions or concerns as soon as we got the vehicle! Wasn't until a week later they would even listen and try to fix what was wrong with the car and they acted like it was a giant deal though we drove three hours. Problems with the vehicle. That were fixed Upper and lower ball joints both sides And alignment! Problems not fixed! 3 chips in the windshield asked to have at least patched but they just turned heads. The spots where either filled with dirt or the advertising/info papers was covering it! Heated seats on driver side Tune up! Second key fob Tires rotated after alignment All things could of been dealt with before leaving the lot the first time! Do believe they did smoke in or around car while in the shop windshield has a heavy film on it and I cleaned it before it went it no film Then as they finally took it to repair it which took 4 days to fix, what was wrong with it that they did fix, they gave a loaner no cost which was a plus but they gave it to us with an empty tank, and it was not a good loaner either I would of rather walked the 10 hours back than used it if I knew it was going to be that bad of a loaner! And when we went to pick the car up the salesman kept avoiding my question and my concerns again and was just giving me the "cold shoulder" and don't forget the eye rolls repeatedly! If they would just take the patience with each customer! Probably be a better business! But if you are car shopping avoid this place at all cost they will throw a unwanted warranty on your vehicle as well and if they tell you they are going to put a warranty on your wheels that it has no deductible his words, then got home and fully read all the paper work "since we was basically rushed out" it says $100 deductible for each wheel. and when I told them we was going to keep our tags if he drop the taxes it was like we was asking him to shoot his cat or something, he was definitely not a dog person! And don't expect them to clean your vehicle after purchase! And if they do go wash it your self Just go shop else where read more

Bought a vehicle here and found out within 1 week that it overheats and the exhaust converter had gone bad as a result of a blown head gasket pouring antifreeze into engine. Total crap. Spoke with owner who promised to call back to arrange repairs. Tried again. They won't call back. They sold me GAP insurance which is useless because it's only good up to 100k. The vehicle is past 100k. Scammers!!!!! read more

Had the vehicle that I was interested in looked at by a mechanic and found it had some bad body work and some other minor issues. They were super friendly at first and then when I brought up the issues the salesman John was unwilling to negotiate the price and abruptly ended the conversation. Would not ever go back there read more

Very disappointed with this dealership. I worked with Obed and was told that I was approved "guaranteed" with $1500 on a car. When I checked the next morning to follow up he told me I would need $5000 down because apparently my approval was only tentative the previous day and less than 24 hrs it was raised to $5000 because of my credit which was the exact same the day before. I'm livid. They ran my credit about 4 times. This dealership is tacky and misleading. Scam, wouldn't do business here in any kind of way. read more

Purchased a car here only to discuss it had been wrecked and glued back together. Tons of problems. Around the same time my best friend went to check out a car. His mechanic said the car had been badly damaged and had cheap repairs. Both cars had clean Carfax but had been in major accidents. Buyer beware!! read more

I would not recommend anybody buy a car from KDK Auto brokers in Brunswick Ohio. They're very unprofessional they sell cars that bad. The warranty they give you is bamboozled so they can get out of not paying for real stuff. I bought a car from them the car is dead in 4 months to make a long story short the dealership wants 8000 to fix the car a regular shop wants 3300. So therefore I do not have that kind of money and since I had a bad credit score in the beginning it's only worse now because I have a balance supposed to make car payments but the car is undriveable how fair is that. Steve the manager at KDK Auto brokers is very unprofessional I don't know how he sleeps at night knowing you running a business bamboozling people just to keep your business afloat. He ignored all of my calls and didn't want to help me get the car fixed at all didn't even try to offer me a loaner car. But this is the American way take advantage of American people. I was wondering why our country is the way it is bailout money for the for for what so you can take advantage of people just because my scores less than perfect give them a piece of junk car what's a high note high interest rate and it doesn't even run I'm so upset right now I think I'm going a car dealership and take advantage of people hail Steve and candy cane Auto brokers they're doing it and they've been doing it for years because this is the American way it's not about honesty it's about taking advantage of people that's the American dream. KDK Auto brokers is very unprofessional racist I like taking advantage of people. If your credit score is not 800 or above don't go there. Because they prey on people with less-than-perfect credit I will never do business with them again or recommend anybody go there. read more