Highly recommend looking elsewhere. I found Karla Dennis & Associates via Dave Ramsey and I've been actively trying to get them delisted from his recommended ELPs. They made an error on my tax return that I caught after the return was completed. This could have cost me thousands. You've been warned. read more

I do not recommend Karla and her company. You pay a lot of money and you get lost and bounce around between "Justine" "Daniella" "Steven" "Auileen" and God knows who... You will not only loose money but you loose your sanity because they are incompetent and late with everything. They never return your call and you have to chase them one by one to get your returns in time. But when it comes to money, they take it up front. I went down the rabit hole with this karla company. I took all their "Training" and "Taxstrategy" courses they have online. They pretend that it's "LIVE" and they even pretend during the course communicate with audiences as they ask leave 1 if you are from California and leave 3 for this and that. It was embarassing to watch how stupid these people "Karla " and Karlton" consider other people . As this point of the game people with the lowest IQ can understand if something pre recorded or it's live. My experience to give my taxes to Karladennis was a nightmare. I was honest and earned my money and gave it to them. Before choosing this company just hover through her website and you take one of the courses which is later turns into a trap to take more money from you. Take the course and see how stupid they consider people. The same behavior is in their services and whatever they do for you. They won't get any blame and whatever they can't answer, They would say it's IRS. Very pathetic company! read more

I needed help having a better understanding of my current tax situation. I not only got the help I needed, I was able to UNDERSTAND how I could improve my tax position. My taxes were completed and I was able to get advise on lowering my tax liability. Client for life! read more

The team at KDA have been responsive and attentive to me ever since the review I made... this is an update. I just want to say thanks for improving your care towards me. Like I said I don't ever want to purposely harm a business, so I'm by default giving the KDA team 5 stars for their efforts and improved treatment...Not that me or my review are that important- (I'm not honorable judge and this isn't like an important verdict), but if it can give other interested clients an accurate portrayal of the services and getting KDA one extra client a month or a year, that's good because it adds up to the whole reputation of the firm. I understand we can all drop the ball sometimes since we are all human.... I was honestly just asking that I'm treated well and provided the services expected and I appreciate that is being resolved. Thanks! read more

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Karla Dennis and her team are consummate professionals. I have referred some of my most important clients and prospects their way in the past several months. Their knowledge of tax and many other related issues is thorough and detailed. Karla and her team have proven patient, caring, honest and trustworthy in dealing with the referrals I have sent her way. She and her crew receive my highest marks. In addition to her tax business, Karla gives regular public seminars on various financial topics, always full of excellent content for great continuous learning! read more

If you want to be ripped off, this is the firm for you... I called to book a meeting, essentially onboarding. I was quoted the most insane amount for the most simple return there is and literally laughed out loud at what I was told!!! Luckily - I had just spoken to 2 other companies whom both quoted the EXACT same amount. Meaning - they were in integrity quoted the exact same fair amount that wasn't even a fraction of what Karla Dennis quoted. I ended up going with a trustworthy company instead. When I told them what had happened, the company laughed out loud too and said that Karla Dennis & Associates ought to be ashamed of themselves. Do your research look at their bad reviews and get multiple quotes is what I'd suggest for hiring an accountant. Best of Luck to All Whom Might Read This... read more

i couldn't resist coming here to leave a review following my experience with Leslie. she provided invaluable assistance with my tax planning and i really had no idea it was possible to save this much! read more

At a landlord tradeshow last year, I was introduced to Karla Dennis and Associates. Her speech and presentation was refreshing, and it got me interested in learning more. Being an African American, I always try to support other black owned businesses. I went to Karla Dennis and Associate's office and met with her son to discuss what they did and how they could help my business. I was given a price, and at the time I wasn't ready to move forward. A few months later I was ready to sign, so I made an appointment, and when I sat down to sign the contract, the price had gone up by over 50%. I signed the agreement in good faith, because at the time I felt their tax strategy would still help me in the long run. And although I realized I wasn't going to get Karla herself, I assumed since I was talking to her son, he would be the one I'd be working with. Instead I got Bill (William Mattila). He sent an email questioner which I completed before the meeting. On the day of my arrival Bill had me waiting nearly 45 minutes after my appointment time. He asked me the exact same questions that was completed in the email he sent me weeks before. He never bothered looking at my email or my answers. It began a pattern of unprofessionalism with the company. Over several months, Bill continued to disappoint. Calls going to voice mail, emails not responded to for over a month. Follow up emails not responded to either. Documents that were supposed to be uploaded to a portal that never got there. We had a number of conference calls to discuss tax strategies where he had current data he was discussing, data I wasn't able to see because he never uploaded them. After several months of underwhelming performance, I reached out to Karlton, the owner's son, and explained everting that had gone on since he signed me. I even forwarded all of the emails that didn't get responded to, the missed meetings etc. Karton said that from now on "all things David he would pay attention to." He then assigned me to Vershawn Britton. He informed me that she would be taking over and she would fix my issues. Upon our first few encounters I was rightfully frustrated and on the defensive as I had to bring her up to speed on all of my issues. Both the tax planning side as well as the tax return itself. As with Bill, I had several questions that never got answered. I went through several rounds of, non-responds to emails with both Vershawn and with Karlton. I purposefully CC'd them both with all correspondence. And to give them the benefit of the doubt, I asked them to add me to their email contacts so my emails would not get sent to spam. After waiting weeks for responses from either of them, I begin CC'ing Karla, the owner of the business into my emails (I never heard from Karla). Even then, it didn't help. From what I gather, turnover is an issue at the firm. Certain people had specific jobs, and no one was managing the entire process making sure things got done on the back end to make things smooth for their clients. Well at least on my case. Come tax time, I was emailed a document via DocuSign which required me to sign stating I received and understood their pricing sheet costs. Of course, there was no such file in the electronic form. I instead went to my appointment to discuss this in person. I asked the receptionist for a copy of the prices that both the DocuSign and their printed documents required me to do, and conveniently she didn't have it. She made a few calls, sent a few emails and couldn't produce one. I told it I would not sign an agreement with them if I had no idea what I was being charged. She said she would get back with me the following week. I waited two weeks then called her back. Her response was she had sent an email and didn't get a response. Not taking ownership is a trend at Karla Dennis and Associates. It took nearly a month and several follow up phone calls and emails in order to get their pricing sheet. And of course, they were drastically higher than when I met with them during my first meeting less than a year ago. In total I spent over $7,000.00 in between tax planning, tax filing, and incorporation of my business. I've never had to spend so much time or effort on a company I gave money to in order for them to do the job they promised. If you want to deal with a team of unprofessional tax planners whose empty apologies don't resolve your issues, who isn't concerned with making things right with their clients, you found the right company. If you want to deal with a team that treats you as a number, who makes you work to remind them to do what they are promised, you found the right tax planners. If you want to feel like you're the crazy one who's out of line because no one returns your emails, as they magically enter limbo, and your dates for deliverables and calls disappear from their knowledge, you guessed it, you've found the right company. read more

I needed help setting up my business entity structure along with tax strategy and preparation. I can't thank Karla and her team enough for all the knowledge in so many different areas as well as helping me every step of the way. A special thanks to Brandy Brown getting my entities set up today. read more

We fell through the cracks. Had 4 separate people/personal friends recommend us to Karla. Worst mistake ever! Ended up getting a new girl that was similar experience to going to H&R Block. Paid up the nose for taxes, no write offs, no personal experience, no help, went straight off our PNL. I am no CPA but some diving in would have yielded better write offs and deductions. THEN to boot. I was never contacted to do taxes the next year. Who runs their business that way? Karla Dennis. I was told they filed an automatic extension. Then never heard from anyone for over a year. Hired a new guy that re-did my taxes for 2017 (the year Karla Dennis filed) and got me a REFUND of the over paid taxes as well as filed my 2018 and 2019 with tons of write offs. Suggested ways for my company to save money as well as how to maximize my personal taxes. I got the excuse "Karla is retiring!". So my taxes never got done for 2018??? Not a happy customer read more

Karlton was a pleasure to speak with. He was very patient and helpful with answering any questions that I had pertaining to converting my property into a rental real estate business. I definitely would recommend and continue to use their services in the future. read more

I was introduced to Karla Dennis' programs by a business partner who was convinced Karla's services could help us grow, and I'm so grateful. We had been dabbling in different internet marketing and ecommerce ventures for years and had no idea how much money we were leaving on the table by not positioning our business appropriately. I'm just starting to go through the program but I have already received tremendous value, not just from the clear and relevant material in the Tax Strategy Course, and the Facebook Community, but also from coaching calls and interacting with the team. It is a breath of fresh air to find a company that actually cares about my success and I've never been more certain that I'm where I should be, doing what I should be. read more

Very unprofessional did not keep me informed. And they made a lot of mistakes causing me to owe lots of money. I've never owed the IRS before I not only had to pay them out the pocket taking my money without letting me know first draining my account on a holiday. I had to pay both state and federal then received another letter informing me of mistake leading me to owe more. I am very unhappy with this service And would never have them do my taxes again or recommend them to anyone. read more

I have been a client of the Dennis firm for the past 20 years and not one time have I had an issue she and her team were not able to resolve. She is the ultimate professional. Always willing to take your call at any hour and address your concerns to your satisfaction. I would highly recommend Karla Dennis and Associates. They are constantly on top of all tax laws and updates and will keep you informed of the status of your fillings. When in doubt check her out!! One other thing I want to mention is that she is always willing to go the extra mile to help out any parent with young adult children just starting out. Always willing to help them in this new phase of their life. Thank you Karla Dennis and Associates, your kindness and thoughtfulness is greatly appreciated . Great firm!!!!! read more

Karla is a very qualified CPA and she knows her stuff, great for personal and business accounting of your finances, very professional and very approachable and shows great concern for your best overall bottom line! read more

!!MY NEW TAX PEOPLE!! Had a tax crisis and they came to my aid with professionalism and accurate information. What a relief, i could actually have someone to count on. Great service! Highly recommended!! read more

I was very impressed with their professional service and great follow up. Adriana answered all of my questions quickly and explained everything clearly. I highly recommend for your tax needs. read more

I have been using Karla and her team of Tax professionals to do my taxes for several years. Recently we ran into a tax issue and they handled and resolved it very professionally . IRS can be scary but when you work with people who know what they are doing you can relax. I highly recommend and trust team KDA to get the job done. read more

If you are looking for a trusted full service CPA firm, look no further. Karla and her team took fantastic care of our business taxes along with our personal taxes. My wife and I had a lot of concerns about our past representation and was apprehensive about the advice being given. Karla put us at ease right away and answered all of of questions and concerns. I would highly recommend her and her firm to anyone. Go to Karla! You'll be glad you did. Mike & Martina Rains read more

Karla and her group have been wonderful to work with. For the first time in my business I feel I am truly being taken care of. Thank you!

Would not recommend services here. Found this company thru Dave Ramseys ELP, Passed around like a beach ball, i had to keep calling the office multiple times to get updates on the status of my file.. i was put on hold for excessively long wait times... 10 mins+ just to get an update... one girl came to the phone asking how i would take care of the remainder of the bill when i hadn't even received information on my file!.. I'm a 1099 and wasted multiple weeks. Very unprofessional.. i felt there was a lack of communication within the office.... i didnt get the "heart of a teacher" feeling as dave always promotes .. after multiple calls, there seemed to be a questionable response as to what i requested from the beginning from the owner after several weeks in. I was able to get my file back and went to a different tax firm. read more

Karla and her team are extremely knowledgeable of the tax laws. She made me feel comfortable in a very uncomfortable situation. I trust Karla and her team which says a lot. If you need help she's the one! 5 stars! read more

WOW what can I say......I have finally found the CPA I am going to use for the rest of my life! This company is knowledgeable, professional, and super friendly. I feel I can share everything with them about my very unique situation and make plans for a more successful business going forward. I look forward to many years of working with these folks! read more

Horrible customer service, they are over priced for the same service at half the cost anywhere else. I paid them on 1/14 or 1/15 they said they mailed my documents and nothing was received, worst experience with my tax returns to date. read more

This company represents a prime example of lack of follow through. The only positive was that someone that I spoke with today, Rachel, actually gave me a timeline for a call back that she actually adhered to regarding a response from Karla Dennis' personal assistant or whoever does her scheduling for appointments. The lady that I spoke with last week didn't even give me a timeline for a response back regarding having some level of communication with Karla Dennis herself in any form. The odd part is that when I signed up for the complimentary consultation, I received an email 11/11/19 at 0526 stating via instructions that Karla Dennis would be calling me for consultation 11/14/19 at 10:00 a.m. PST for confirmation #12180345. However, I got someone named Khaleel Jenkins instead, who by his own admission upon my asking isn't even an actual CPA. He said he was new to the firm, & as I was told today, he's no longer even with the firm. From what he told me, he had no prior professional experience in the tax business, & I asked him some questions via text that he said 11/15/19 at 5:42 p.m. we'd discuss 11/16. However, he never got back with me at all, yet he expected me to sign an agreement to essentially pay $1500, of course without any liability. He had yet to answer all of my questions. After that, I took the time to get online to check out the reviews, & the google reviews were pretty negative. The positive reviews I found on yelp seemed to support Karla directly, from business owners. The associates or those outside of Karla herself seemed to be beyond questionable, kind of like what happened in regard to Khaleel this "Tax Strategist" disappearing on me last year. So, Rachel got back with me today & informed me that in order to have that same half hour consultation that was complimentary via phone last year with Khaleel with Karla Dennis herself instead, it would cost me $450. The other option was to have the same consultation with Karla's son, Karlton, & that it would cost $150 if done today. If done after today but with Karlton vs Karla herself, it wouldn't cost anything. Of course, what Karlton's credentials are, who knows. That's the problem with this company. You don't technically know who or what you're getting when you get on the phone with these people. The youtube videos that I watched were all of Karla, not her team or her son. I don't have money to burn, especially on people that are inexperienced & possibly not fully qualified to help me with all of my concerns. My advice to this business is that they be upfront & honest from the beginning when they send out their confirmations via email for consultations. If you know Karla Dennis won't be the person to call a potential client, then don't lie on the confirmation saying that Karla Dennis will call. It's a good idea for the "associates" to post some educational videos on youtube too, if they'll be handling clients taxes as Karla does. I didn't drop the ball last year. The firm's employee did, as he lacked follow through, & perhaps even more to carry through all that was needed. It's unprofessional to say the least for someone not to even get back with a potential client, & it creates a bad 1st impression. The reputation of this business doesn't rest upon just 1 person. The team that Rachel says they must have in place to handle the large clientele is an extension of Karla Dennis too, & if they look bad, it makes Karla & thus the business as a whole look bad too. Consumers don't want to feel as if they're being taken, & it's really frightening to me to see just how much people here have said they've spent with the firm & detail dissatisfaction. I spent nothing but time, & even that was disappointing just to be left hanging. I see some that mention spending 1000s, & I can't even imagine what for. If I spent 1000s with a firm, I had better been 100% satisfied, as I can pay well under Karla's 30 minute phone consultation fee of $450 to file all of my taxes, online by myself. I don't like to think I'm getting something or someone specific & then get the bait & switch, especially at some kind of upcharge just because of the timing of the year. It was a disservice to me, & that's why I will find another tax firm to assist me, one that doesn't lack follow-through & has more integrity as a whole. It's essentially like false advertisement to say you'll get this person & you get someone else. Karla needs to ensure that they hire people that are truly worthy & qualified, people that have follow-through, the credentials, & supporting experience to handle the cases that come through her firm. Otherwise, it's a disservice to the company & most importantly, the consumers that are considering entrusting the business by giving Karla Dennis & Associates their business. I don't want anything less, which is why I completely turned down any options to speak with someone else, as I asked for Karla upfront. I need surety, not maybes. read more

I highly recommend Karla Dennis & Associates. I have use this firm for over ten years. I have received many thank you's from my family and friends that I referred them to. Their expertise in tax strategy that get's you positive results on your bottom line are always on point. I love being represented by a Firm that is not in fear of the IRS and is always willing to go the extra mile!!! Having a team of Enrolled Agents that can assist you in all 50 States no matter how big or small your tax issues may be is a good feeling. read more

My wife and I have been looking for a company to do a strategic tax plan for us for quite some time now. Karla Dennis' firm came recommended so we called them and were pleasantly surprised. From our initial meeting our rep was thorough, articulate and ver professional. We are skeptical of most people and typically have to discuss with each other what we plan to do before doing it. On this occasion we both felt comfortable enough to sign up for their program and get started with our Strategic Tax Plan. The ball is in our court, but we are very excited to work with Karla Dennis' firm. read more

We have been using Karla for over 10 years. She has always made us feel as though we are her top priority. I would highly recommend her team to anyone looking for a professional, knowledgeable and friendly company for accounting or tax preparation purposes. read more