We found Chuck and Family Carpet Cleaning via Yelp and hired them to clean our upstairs carpeting…read more 4 bedrooms, stairs, hallways. Chuck was on time, explained his methods, pointed out some areas before starting that appears to have been bleached due to some drops f cleaning products. He pointed them out before starting to letus know these were already there and nothing he could do about them. Very professional, set expectations, even cleaned a couple of cloth bar stools we asked him to try cleaning. He didn 't charge for those because he wasn't sure how effective he could be. We added a nice tip for the gesture, and, by the way, the stools were in fact cleaner than they were. Totally recommend this business for your carpet and upholtery cleaning needs. You can't beat service like this.

Quick, reasonably priced, friendly and they do a great job! They do furniture too. And they always…read moreask if anything needs special treatment. I'll have them go over some pet areas twice. Carpet is damp afterwards but dries quickly. I like that they use steam rather than harsh chemicals.

Terry did an amazing job , thank you so much , My carpet…read morelooks and smells so clean ! He worked really hard taking stains out of the carpet , And went above and beyond.. Thank you

Dont waste your time with this company. I had serious water damage from an upstairs neighbor to my…read morecondo, I called them based on the supposed good reviews on their website. I scheduled an appointment and had a nice gentlemen named Diego come out. Due to mold we had an environmental study performed by an expert firm, he wanted a copy so I emailed it to him. There is significant damage and Diego also was suggesting other services such as drywall removal repair etc. I told him to get me the quote for the mold removal as that was urgent and I had already been told that I should not use areas of my home due to the mold. when he left he said he'd get me a quote by the end of the week. End of the week came and went, I waited another week thinking ok maybe they wanted to read the environmental report. NOTHING. So I called a left a voicemail, no return call, I sent Diego a email at his ecoclean address, NOTHING. SO they came out and wasted my valuable time when response is urgent due to mold, even if they called back at this point I dont trust their services. Even if they are not qualified to do the work, how hard is it to return a call and say this is out of our area of expertise. Very unprofessional.

I love this company! Been using them for YEARS! They have the best products and equipment and the…read morekindest employees! Josh and Jeremiah came today to clean our couches and our tile in our shower. And had excellent communication and customer service. They go above and beyond to get the best job done! 110% recommend this company!

We had our carpets cleaned a few years back with Exquisite and again today. They never disappoint!…read moreSuper great job by a super great employee Ryan. You have one totally AWESOME employee right there!

Love this company. My carpets come out looking and smelling brand new every time. I usually have my…read morewhole house done every 3 months or so since I have pets and children. I highly recommend them

I cannot say any greater things about Ray and the wonderful job he did on my carpets. I've lived in…read moremy home for about a year and half and the previous owners left some stains and the previous guy that came to clean our carpets basically told us that they were set in and could not be removed. Two dogs later and there were more stains. I called Ray and he came out right away and seriously made my carpets look like NEW! I'm telling everyone I know to use him!

We have used this company for 12 years and are always pleased with the results. They have cleaned…read morecarpets, stairs, area rugs, couches and bar stools with great results. Twice we had major spots, dirt and dog urine once. Each time they brought the carpet back to freshness and cleanness. I was amazed!! Highly recommend them. The father snd son team are very courteous snd conscientious.

Top notch service , always friendly, carpet definitely always looks and feels clean when completed!…read moreWould highly recommend to all!!!

I agree "Like it Never Even Happened " Workers were great…read moreand they did a great job. Highly recommend!

I cannot praise the work both Eric and Bill have done for us, their craftsmanship is impeccable,…read moreand their attention to detail truly commendable. We had a house fire, and Servpro of Joliet were given the task of restoring our home - what they restored for us was more than just our home, they restored our confidence in the structural soundness of our home, and what they restored was the joy we had felt when we lived in it. For someone struck with such tragedy, they walked us through the process with such professionalism, I will remain forever grateful for the work they've done for us. Both Bill and Eric kept in touch with us every step of the way, we got emails with estimates and everything was transparent, we got calls when things needed to be clarified and texts for reminders and other smaller inquiries - all within reason and never at the last minute or off hours. Our opinions were sought, welcomed and taken into consideration, and the customization of my home that I so cherished were taken by Eric and restored exactly the way they were - I know that was not an easy task, but ServPro did it for us! I love my home, now, it's new and is better upgraded than before, and any time my husband and I began going overboard or overthinking something, Eric and Bill would very logically walk us out of whatever money trap we were gonna walk ourselves into. I'm going right back to them if I EVER need anything done. And would welcome anyone to contact me for a reference or recommendation any time! I know I can trust these guys....they're my "go to" people now!!! Will post more pictures as we move in...

Update: As of today, Vera has renewed my faith in Cleaning Llamas by being kind and her customer…read moreservice and empathy towards my issues and concerns has me feeling better about engaging with Cleaning Llamas in the future. I will reach out to her to get the service that I deserve. Thank you Vera! Customer service was good, however the service to my couch and mattress were terrible. I have a huge stain on my couch. It looks like dirty water stain. He first cleaned my tan couch, then cleaned my mattress and afterwards there's a huge stain. I have to purchase a new mattress. Worst part they blamed the stain on me and that their work lifts actual stains within the mattress..I CALL BS..

I sent a Yelp quote request last night and Cleaning Llamas responded super fast. They gave me an…read moreinitial quote after I let them know that I have a 5 person sectional and someone had spilled coffee on it. They stated they could have someone out to me 8:00 am and would text me prior (as I said sometimes my baby is still asleep at 7:30 am) - well Tim the technician did text me prior to arriving and he was at my house on time. Not a huge time window for arrival but SET and ON TIME! I love that with a business. The couch did need an overall cleaning as we have not had it professionally cleaned since purchasing years back and I'm glad we went with this company. The fast response, timeliness of arriving, and service of my sectional were all worth the value (which was fair in my opinion). Tim did an awesome job - My couch looks new!