After a few tries with other pool equipment repair guys I called CMG and was pleasantly surprised!…read moreChris immediately called back and came by to check on our pump and heater within a couple of days. Chris does not charge an estimate fee (some competitors do!) and provided a quote right then and there. His pricing is very reasonable so we agreed to do the work and within a couple of days Chris came by and replaced the pump motor and then started to look into our heater issue. The heater no longer ignited and it turned out that the board needed replacement. He picked up the part and installed this as part of the heater cleaning / maintenance fee. This did the trick and finally we have our jacuzzi back!! Thank you Chris for a great job!!

Chris is reliable, honest and does s fantastic job keeping our pool clean. Great with communication…read moreand unlike the last guy we had died not just add extras to the bill for things we did not discuss and especially that he didn't do.

We first interacted with Scott a year ago (2025), when we requested a quote for re-plastering and…read moreretiling with mini pebbles. He was probably the second or third contractor that we had gotten a quote from. Price-wise, he was in the middle but he was the first contractor who pointed out that our pool had copper piping, which was at least 60 years old and might start failing us. We didn't end up doing the work that year because getting new quotes with the additional scope of plumbing got too overwhelming too close to summer. Come 2026, we got updated quotes for plaster and piping and Scott was once again in the middle price-wise but we liked how knowledgeable he was so hired him. We actually chose him over an acquaintance. What I appreciated most about Scott was how responsive he was. If I had a question, he would text back or call within the hour. When I asked him "can we do X," he wasn't shy about saying, "we COULD but I think we should do Y instead because of Z." He also continued answering my questions, some of which were admittedly stupid (me: "do you provide the pool return directional thingies," him: "they're already installed"), even after I gave him his final check. As much as I praise Scott, this isn't a one-man deal. I also got to interact with his demo team, plumber, plastering team, and service man and they were all positive interactions. Even if he wasn't doing the work himself, he chose a good team and was there during every step.

Scott really saved the day and went above and beyond! I honestly don't think that there's a better…read morePool contractor or contractor in general out there. I 1000% will hire him again. I hired a pool contractor to fix a leak for a client, and we decided to replace the tile and they did the absolute worst jib ever! handle and left us. I spent months trying to find somebody to remove the tile and replace it. When I finally found Scott, he made it so easy and he was so knowledgeable that he even suggested that we replastered the pool instead of doing the fiberglass and helped guide us to the right color choice and grout color. He also made a few minor repairs we didn't even know we needed bust to be helpful! We had to also change the color of the pool so he suggested we do plaster instead of fiberglass as it is more durable. I've never seen a more clean, efficient and professional crew. And I've worked in the industry with many subcontractors. Thank you so much, Scott! The Client is so so happy.

Ran and his team completely renovated our pool and the surrounding deck. They switch us over from…read morechlorine to a salt system. The team replaced all the plumbing and most of the pool equipment. They did beautiful work, and the system is quiet and runs well. We are running a heater for the first time in about 30 years and haven't seen a significant spike in energy cost. We swam in early February! Amazing! Most important was the level of service we received from Spear. We visited various vendors to review materials. Options were discussed, a plan developed, and permits were pulled. Demo and construction moved quickly. I don't think we have ever had a better experience with a contractor.

I live in West Hills and just had my pool re-plastered by Spear Pools. I am very pleased with the…read moreresults. Their workmanship was excellent and their customer service is top notch. Barry M. in West Hills

These guys are great. Had an issue with pool heater and a pump leak, found them on Yelp and asked…read morefor a quote. They responded quickly but told me I had to call directly. They came and diagnosed each problem pretty quickly. They arrived on time. They recommended a new heater. Price was reasonable and the installation occurred about a week later. The work took about an hour. They arrived on time. Only issue was that I didn't find out the exact time until the morning of and only after I asked.

Excellent and speedy pool repair service! Really fair prices. Would definitely recommend!read more

I hired Jeff to repair and resurface (with pebble) my pool back in 2018. For the repairs, there…read morewere two cracks on the wall about 4ft long and i told him to put in staples when he fixed the cracks. During that time he agreed and said there will be staples. Fast forward to 2022, the two 4 ft cracks that he repaired cracked again and now he cant be reached so i hired the another pool repair company to fix the cracks. When they took off the pebble surface to repair the cracks, there were no staples. They only used concrete to patch the cracks. Seriously.... ? I dont know if he communicated with his crew to install staples or they intentionally took a shortcut thinking that i will not find out? Or maybe his crew simply dont know how to properly repair cracks with over 30 years in the business. Now this repair cost me few thousand dollars because Jeff's crew didnt do the repairs correctly. This company is good for pool refurface projects but would not recommend them in repairing pool cracks. Get another company who knows how to fix pool cracks or someone who can be trusted that they will do what they say they will do.

I chose Jeff to remodel our pool after receiving many bids. We had a 40+ year old gunite pool and I…read morewanted to upgrade to pebble sheen in a blue color. The results were spectacular and we are completely satisfied with the project. We also had him redo all of the plumbing and he recently installed a new filter for me too. I previously was only able to run my vacuum line through the skimmer so it was either skimmer or vacuum. Now I can do both as he added two new return lines and an extra intake inside the pool for the vacuum to be connected. We are so happy and super excited with the job. He is also excellent when it comes to customer service. As first time pool owners we had a lot of questions and now I am able to maintain it myself without the added expense of a pool guy and it will only take 15-20 minutes a week. My whole family cannot wait for summer to get here so we can jump in and enjoy our new pool. If you are looking for a job done right and for a reasonable price. Do not hesitate to call Jeff. He and his team is amazing.

After coming across a few problems (broken filter after cleaning, trash etc) with their service, I…read moregot suspicious, did some research and conducted my own chemical test. Sure enough, some of the values where off. What is astonishing, is that I had approached them with the issue to give them a chance to do the job right. A few months later there where signs of Algae, and I was told this is normal at this time of the year and a special treatment is necessary that would cost me hundreds of dollars. The straight up lies and being treated like an idiot are unbelievable. If your chemistry is done right, there will never be an algae build up and no special treatment is necessary. I have since then hired a professional company and I realize I had forgotten how gorgeous the water can look like.

I recently had some issues with our pool equipment and called Loyal pool service, Ben came out the…read morenext day to assess our pool equipment. He was professional, knowledgeable, and articulate. I immediately felt that we were in good hands. Ben adjusted all our settings to make sure we're set for the summer swim season, advised on some cartridges that I needed to replace (which he didn't try to upsell me), turned on our ozone which had been inexplicably turned off, and cleaned all our filters which were absolutely filthy. He worked hard for a couple of hours doing all this, and he showed me a few things so I could take better care of our pool myself. By the way, my pool cleaner had told me I needed our 6-month old filters REPLACED for upwards of $800. Now I know that pool filters last 5+ years unless they're structurally compromised, just hose them down or call Ben. Highly recommend

We had a very disappointing experience with Brothers Pool Service before service even began…read more At the initial meeting, everything sounded great. George was very friendly and thorough, and we agreed to a flat monthly rate of $260 that included all chemicals, salt, and maintenance. However, things quickly changed after the agreement was in place. Right before the first scheduled service, he asked me to go out and purchase 12 bags of salt myself, which made no sense given that supplying materials was part of what we agreed he would handle. When I pushed back, he instead sent a $300 invoice for the salt with no details--no brand, no weight per bag, nothing to verify what was being purchased. When I asked for basic transparency, he became defensive and repeatedly interrupted me. He also tried to justify not providing any details by saying he's a "licensed contractor" and doesn't need to share that information, which frankly made no sense. Being a contractor doesn't eliminate the need for clear communication and itemization, especially when you're asking a customer to pay for materials. We ultimately decided to part ways before service even started. If this is how issues are handled upfront, it didn't give us confidence in how things would be handled long-term. I would recommend getting very clear, detailed expectations in writing before moving forward.

What a HUGE DIFFERENCE in service Brothers Pool Service provides. We have Hayward equipment that is…read moreless than 3 years old - we have had many little problems... and it has become really difficult to get a response from Hayward. Anyway, our current service provider is super nice but not great at returning phone calls or requests for service. We have been trying for almost 2 months to resolve not being able to connect the control panel to the app, and not getting the heater on. I have texted and called so many pool service providers and can't believe how difficult it is to get a technician to come repair the equipment. Its mind blowing. Added to that the fact that the first three "Hayward Authorized" technicians on their website do not return phone calls or text messages. Long and short of it is George came out, super enthusiastic, VERY knowledgeable and a wonderful communicator. He clearly explained what the issue was and fixed it in less than 10 minutes. He had the app connecting to the control panel and the heater was coming on. It was SO simple for him to determine the issues because he is incredibly knowledgeable. Also, he gave me a great education on the system and I understand it better as well. I was so impressed I see no need to continue service with our current provider as it is nowhere near the level of customer service BPS has provided us already. Monthly service rates are super competitive. It is great that we can get weekly maintenance AND repair from the same company. They have it all and are clearly experts in the field. STRONGLY RECOMMEND giving them a call if you have any pool related needs!!!

I rarely write reviews, but I had to share how good my experience was with Tigershark. I had a pool…read moreleak that was becoming a real headache, water loss, constant refilling, and that feeling of "this is going to turn into a big expensive problem." From the moment I reached out, they were responsive, professional, and easy to work with, and the whole process ended up being way smoother than I expected. First off, communication was great. They didn't leave me hanging, Ray was clear about scheduling, and they actually showed up on time (which I really appreciate because so many contractors don't). When they arrived, they were friendly and respectful, and you could immediately tell they knew what they were doing. They took the time to diagnose the issue properly instead of guessing or trying to upsell me on a bunch of extra work. They explained what they were looking for and what the likely causes were in a way that made sense, even if you're not a pool expert. Once they identified the leak, they moved fast. The work was done quickly and efficiently, but it never felt rushed or sloppy. They were careful, they kept things clean, and they handled everything in a very professional way from start to finish. The repair itself was solid no shortcuts and since the fix, everything has been working exactly as it should. What really stood out to me was how straightforward and trustworthy they were throughout the job. No pressure, no weird surprises, no runaround. Just quality work, good communication, and a team that takes their service seriously. That kind of reliability is honestly hard to find. If you're dealing with a pool leak and want someone who's professional, fast, and does the job right, I would absolutely recommend Tigershark. I'm really glad I called them and I wouldn't hesitate to use them again if I ever need anything pool-related in the future. Highly recommend.

I had a bad leak in my pool. I was losing 3 inches of water a day. I reached out to Tigershark and…read moreRay was able to come to my house the same day and found the leak. He also came the following day and fixed the leak, all for a fair price! My pool is back to perfect. Can't thank you guys enough for professionalism and the fact you assessed and fixed my problem in under 48 hours. Highly recommend! Thank you!