I just got home from my first visit to Dr. Jou's office and I have never felt so compelled to write…read morea review and post it ASAP. Yesterday, I called Dr. Jou's office and, unlike the other three endocrinologist offices I called, his front office was extremely warm and welcoming over the phone. I felt it was a great start, but contained my enthusiasm for the time being because I have been disappointed down the road so many times before. Fast forward to today's appointment and the front office staff was just as friendly and accommodating in person. They respected the appointment time and got me back to a room not a minute later than scheduled. The nurse who started off my visit couldn't have been kinder and she even checked in with me while Dr. Jou was finishing up with another patient. When Dr. Jou entered the room, I immediately got great vibes from him and noticed his way of letting the patient talk and truly listening to what is being said. He allowed me to fully express how I was feeling, symptoms I've noticed, and never cut me off. He also entered everything I was telling him directly into his tablet. He was thorough in explaining my test results, options for treatment, and timelines. He did not rush anything and had back up plans for every scenario that were clearly well thought out. I honestly don't think I can say that I've ever visited a doctor who I walked out of their office without the regret of not having been given the opportunity to say something about my situation until now. Even on the 45 minute drive back home from his office, I couldn't think of anything that he didn't cover or allow me the time and opportunity to explain or ask. To add a shred of credibility to my words, I would like to say that my father is a (recently retired) cardiologist who had his own practice in North Hollywood. I spent countless hours with him there from the age of 5 years old through my late teens. Therefore, I know a bit about how difficult it can be to ensure your front office staff, the doctor, and the rest of the overall patient experience are all simultaneously performing at an optimal level. Somehow, Dr. Jou's office pulls off that seemingly impossible feat beautifully. In closing, health struggles can be very scary and stranger, friend, or family, I don't want anybody to ever have a poor experience with a medical office during such a vulnerable and stressful time in their life. Therefore, I sincerely hope that you strongly consider choosing Dr. Jou as your first option if you are in need of an endocrinologist. Wishing you the best of health and the best of life.

Dr Jou is the best very caring and knowledgeable, highly recommend…read more Always following labs and calling his pt making sure they are taking care of themself.

Interesting information about Dr. R. Alrezk, MD and Professional Bio:…read moreDr. Rami Alrezk, MD, MS, FACP is a triple-board-certified specialist in Endocrinology, Diabetes, and Metabolism, Geriatric Medicine, and Internal Medicine. He is the founder of the California Endocrine Center in Murrieta, CA. His pedigree is elite; He served as a Medical Director at the Cleveland Clinic and completed advanced fellowships at the National Institutes of Health (NIH), UCSF, and UCLA. Dr. Alrezk is not just a clinician but a researcher who developed the Geriatric-Sensitive Cardiac Risk Index, a tool now utilized by major health organizations to improve surgical safety for seniors. He is widely considered an expert in high-complexity cases, including neuroendocrine tumors and rare adrenal disorders. Peer Review: 5/5 Stars The Verdict: Dr. Alrezk represents the rare "physician-scientist" who successfully bridges the gap between high-level academic research and compassionate patient care. What Stands Out The "Triple Threat" Perspective: His background in Geriatrics, Internal Medicine, and Endocrinology allows him to see the "whole picture." He doesn't just treat a thyroid; he understands how that treatment impacts the heart and the aging process. Scientific Precision: Having trained at the NIH and Caltech, his diagnostic approach is more rigorous than a standard community endocrinologist. He is the doctor other doctors send their "mystery cases" to. Patient Accessibility: Despite his world-class credentials, patient feedback consistently highlights his humility and clarity. He has a knack for explaining complex hormonal feedback loops in simple, everyday language. Conclusion: If you are in Southern California and dealing with a complex endocrine issue--especially if you are an older adult--Dr. Alrezk is arguably the most over-qualified (in a good way) and capable specialist in the region. My Review: Dr. Rami Alrezk is one of the best physicians I have in my care team. He is very knowledgeable not only as an Endocrinologist and Neuro Endocrinologist, but he understands the importance of treating the whole body. For years, many physicians I have had in the past, wanted to just jump in and put me on medication that I couldn't tolerate. There was a reason for that, but he was the only one who knew why. He also does ultrasounds, liver scans and Dexa scans in his office himself, which saves time on a diagnosis. I have never experienced the level of care he has for his patience from any other doctor. I guarantee you will get the best care if you establish with Dr. Rami Alrezk. He's one of a kind and quite impressive. Thank you Dr. Rami, for your caring attitude and expertise.

A quick update. During my last visit with Dr. Rami he went…read morethrough all my medical records from the past 12 years. He now has the entire picture of my health history. We continue with the treatment, I feel better, and improvements are noticeable. Still a long way to go but I am very happy. I joined the Concierge program which Dr. Remi offers just to patients who need the extra care and support with a health condition and ensure that primary and specialist care is provided. Sincerely appreciate all Dr. Rami and his team do for me.

After struggling with infertility for 8 years and experiencing a failed IVF cycle, I came to Dr…read more Rubal feeling discouraged and searching for answers. From the very beginning, she truly listened to my concerns and took the time to investigate the root causes affecting my health and fertility. Dr. Rubal quickly identified several underlying conditions, including endometriosis, PCOS, insulin resistance, prediabetes, high cholesterol, and other issues that had gone undiagnosed for years. She recommended a GLP-1 medication as part of my treatment plan, and after just three months, I feel like a completely different person. While I am still on my journey toward pregnancy, I finally feel hopeful because Dr. Rubal is helping me heal the underlying causes rather than simply treating symptoms. She is an exceptional physician with extensive medical knowledge, profound empathy, and a truly compassionate approach to patient care. She listens carefully, communicates clearly, and makes you feel genuinely supported every step of the way. I highly recommend Dr. Rubal to anyone seeking a knowledgeable and caring doctor who truly advocates for her patients.

If you are struggling with recurrent pregnancy loss or infertility and want to find out the root…read morecause? Please reach out to Dr. Rubal! I suffered from 3 pregnancy losses and didn't know where to turn until a friend of mine told me about Dr. Rubal and how she helped her become pregnant. I saw Dr. Rubal in May 2025, where she intentionally listened to me and my husband and our experience with loss. She was kind and compassionate but also straightforward and to the point when it came to the diagnoses. We saw her 3 times to create a game plan, which included taking supplements and also changing lifestyle factors. She was aways available via her patient portal to talk about next steps. 4 months later, I am so happy to say I am 8 weeks pregnant and finally got to hear that precious heart beat! IVF wasn't an option since it is a financial stressor as well as something that didn't align with my values. IVF isn't a 100% success rate or guarantee you will be blessed with a baby. Going with more holistic approach will save you a ton of money and you will learn a lot about your health and body. I encourage you to listen to Dr. Rubal on several podcasts before hand so you can gain a sense of how much it may cost you vs IVF and compare the success rates between the two approaches. Please keep in mind, Dr. Rubal in a one woman show, so it may take 2-3 weeks for her to get back to your initial message. You may also have to wait a bit for your appointment time because she it so committed to all of her patients, she takes time with them and will do the same for you. And I know waiting any amount of time while trying to conceive it like a lifetime but be patient because she is worth it! Good luck!

Dr. Gaja is very attentive and prompt, especially when it comes to messaging back on the patient…read moreportal. This is definitely an elevated level of care when it comes to specialty doctors. I have type 2 diabetes and Dr. Gaja has given me the tools to help manage it with diet and exercise.

Dr Andzel is the best. She goes above and beyond and digs in to find the root cause of the medical…read moreproblem rather than just taking the easy way out with multiple prescriptions. My whole family sees her and she has helped us tremendously. As an example, I have had progressively worse type 2 diabetes for 20 years. I was adding additional prescriptions almost yearly to just maintain. All the while my blood sugar continued to rise year after year. I was told that is just normal by my previous doctors and is part of the progression of the disease. With Dr Andzel's expertise, she was able to guide and treat me to becoming actually non-diabetic and I have been able to ween myself off all diabetes medicine. Something that other doctors have said is not possible. I am forever grateful to Dr Andzel for all she does for me and my family.

Wow. Just saw Dr Joo's response to my review. Before my appointment, I called her office and asked…read morewhat should I bring with for a first osteoporosis consultation. The receptionist said they take care of the records. Then at the appointment Dr Joo told me I should have brought all my records in a file. I need to reschedule. Second appointment I am prescribed w medication for osteoporosis. Turns out these meds are blood pressure lowering, apparently the doctor didn't read my file, that I am already taking blood pressure medication. After 2 weeks of unpleasant low blood pressure symptoms my PCP saw what the problem was. I asked Dr Joo not to charge me for the additional appointment since I was misinformed by her receptionist. This is why Dr Joo is making all these rude comments on my refusal to pay for 2 appointments. Apparently this office is too basic to subscribe to the medical records services, plus incompetent staff makes the whole records process a bigger pain than it should be. Since then I have found excellent, professional care. If you have to, see an endocrinologist in other parts of the state through telemedicine, there are really great ones. It's hard enough to come down with a serious medical condition, no need to be put through this abuse by an arrogant and greedy doctor who really should go on psychiatric retirement sadly.

Friday, 10-10-2025: Once again I opted to visit with Dr. Joo in person instead of over the phone…read moresince she is my favorite doctor. I was here to discuss the results of my current blood test. Both she and I were happy that it yielded signs of major improvement. Due to Dr. Joo's absolute & diligent care and expertise I have lost over 40 lbs & other areas displayed a remarkable move in the right direction. The only downside was my cholesterol remains high. I cannot tolerate statins so she suggested Repatha, which Tricare approved. I love engaging in discourse with her because she's so attentive and so interesting. I owe her so much for helping me improve my health. Good healthcare is a true collaborative process and I'm grateful to her for the milestones we have achieved. She is a consummate professional who is also so warm & caring! These are qualities of a superb doctor. Ignore the horrendous reviews and give her an honest, fair chance. You will be happy you did! Thank you so much Dr. Joo!

My mom's side of the family has been struggling with numerous auto-immune diseases for generations…read morenow, and unfortunately I have inherited them as well. Yes, Dr. Marcus doesn' take insurance, but he is worth every single penny for anyone with auto-immune seeking answers to all our mystery illnesses and symptoms that no other doctor has been able to explain. Finally I'm getting the answers I need and the instructions/ medications to be able to have a life again, a life not stoeln from me by constant fatigue and mounting diagnosises. Highly recommmended!

Dr Marcus is brilliant the best ever! He is able to dx anything and treat it even the most unique…read moremedical conditions!

I am currently in Prednisone withdrawal because of this practice. He gives me different directions…read moreaf each appointment. My last visit, with my husband present, he said to call him after I see my hepatologist and he'd write me an updated RX. I did as instructed. For a week. Calls. Messages. Emails via the patient portal. No communication. Zero reply. I finally got his MA who read me his chart notes refusing my refill. Ive been on this med for almost 20 years. Nevermind the call center being anywhere but local and representatives having no training offering advice and dosages. My General Practitioner can't even reach his office.

Garbage. The worst customer service ever. No one answers their phone. I ended up going with…read moreScripps. Much better service.

Dr. Ortiz is curt and rude. One of her staff members had an extreme difficulty drawing my blood. My…read morearm was black and blue for over a week. High prices to be treated by inept staff and ill-mannered naturopathic doctor.

Dr Nicole has been assisting me for just over a year (I was referred by a long-time patient of Dr…read more Nicole) . In a word, "transformative" I enthusiastically participate in my health and wellness program, and literally can't wait for my next blood test coming up next week to chart my progress and see how WE can fine tune my exercise, diet and adjustment on my vitamins to maximize my health that much further. Truly exciting to have a trusted professional guiding me on this path of greater health. Dr Nicole is sharp and to the point. I have to pay attention and be in my "A" game in her presence, as the wisdom comes sharp and fast. Plus love the staff, everyone is so caring and professional on my regular visits.

Well not quite sure what's going on with this group but ever since they sold, it's been a…read morenightmare. You have to talk overseas to make appointments you have to do screening before your appointment. They closed the office with no notice no more inpatient visits it's all over the phone. They don't return phone calls. You can't get through on the line if and when you need a medication refill or a dosage to be adjusted. I was on hold for 45 minutes yesterday after I had been transferred supposedly to the med person. I'll be leaving here shortly and I'm sure many others are lined up to follow if they continue this.

My wife had an absolutely terrible experience with Inland Endocrine. She had made an appointment…read morefor last month but had never received any confirmations or reminders. When she had called to double check, it turns out that the appointment was never set, and the next available date isn't until February 2025. When questioned about why the appointment was never set, the receptionist states "that's why we encourage our patients to call in and check". So, based on this, Inland Endocrine expects their patients to double check their work and make sure they are doing their job? No patient should have to wonder if the office staff is accountable or not, and that they can properly set schedules. Now she has to wait an additional 3 months for an office visit. It's clear that patient care and accountability is not a priority here. Save yourself from the hassle and scheduling incompetencies and find an endocrine office that actually cares about their patients.