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Kazan Robert P, MD

5.0 (1 review)
Open • 8:00 am - 4:30 pm

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10 years ago

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Hinsdale Orthopaedics - Hinsdale

Hinsdale Orthopaedics - Hinsdale

2.4(103 reviews)
0.6 mi

I took my mother to see Dr. Jason Shrouder-Henry and his team, and they were very accommodating and…read morenice. He recommended that my mom undergo an MRI before addressing her other concerns. Fortunately, they had an MRI available at another location. However, when I went to see the scheduler to schedule my mom's MRI, that was where we experienced the most disservice. The scheduler assisting us was Sara, and she was the most condescending, insulting, and arrogant person I have ever met. First, she called my mom's name, and I told my mom that I could speak on her behalf to get the appointment scheduled. Sara replied with an annoyed tone, "I need the patient. I have questions for her to answer." I explained that I handle all my mom's scheduling and that she gives me full consent to assist her. Sara responded, "Why do you know all her history?" So, I asked my mom to come up just to get it over with. Then, Sara asked if my mom spoke English, and my mom answered "Yes." Sara responded with an insulting look and said, "Do you speak English... WELL?" My mom pointed to me and said she would tell me if there was something she didn't understand. Then, Sara asked my mom what her primary language was, saying it was needed to arrange for a translator. She continued asking question after question, which both my mom and I answered. Afterward, Sara asked, in a condescending tone, "Are you going with her to the MRI appointment?" I said yes, and she replied, "Okay, because I don't know how good our translators are." Then, Sara said the earliest appointment she had available was on the 28th, which was a Friday. If that didn't work, she had Saturday available. I told her I would prefer Saturday, as I work Monday to Friday from 7 a.m. to 4 p.m. She responded in a condescending and insulting tone, "No, not Saturday. Erase that. She can only go Monday to Friday because she needs a translator." I explained that my mom understood the language, but Sara insisted, "No, she needs a translator. Forget I said Saturday. She cannot go on that day." I reminded her that I would be accompanying my mom, especially since she had asked if I was going, as she wasn't sure how good the translators were. Despite this, she insisted that my mom could not go on the Saturday appointment. I finally told her to forget it and that we would go with an outside provider who could accommodate us on a Saturday. I don't understand why my mom couldn't go on the Saturday appointment when I can translate for her. It wasn't my mom's first time having an MRI--she had previously had MRIs of her brain and neck. I don't understand why she was making such a big deal out of it. I thought Sara would help us make it work, but instead, we felt mistreated and insulted by her actions and words.

My 1 year old had an injury, and I had to come with all 3 kiddos (under 4), and the waiting room…read morestaff was really nice to us and even offered the kids a sucker. Then, the nurse who took us back, was so smiley and accommodating to our large group. the radiologist who took the X-rays was so good with the kids while I had to help my 1 year old. Also, everyone got stickers! The doctor was so good with him, amd friendly! he explained the X-rays and gave us care instructions. We had a great experience, and I would recommend.

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Hinsdale Orthopaedics - Hinsdale
Hinsdale Orthopaedics - Hinsdale
Hinsdale Orthopaedics - Hinsdale

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Elite Sports Medicine Institute - Our state of the art machinery designed specifically to help patients with injuries related to sporting activities

Elite Sports Medicine Institute

4.4(17 reviews)
0.2 mi

Dr. Mody is amazing. Our entire family has seen him for various musculoskeletal problems and…read moreinjuries over the past 15 years. He listens, is always right with his diagnosis and if he can't fix it in a nonsurgical approach, will refer to his huge network of ortho surgeons. His office staff is always professional and courteous. Highly recommend!

I didn't have a great experience here. Dr. Mody seems like a nice guy but I'm not sure after doing…read morea post mortem on the experience that it was good. I came in for a moving injury on my shoulder a while back. He did an x-ray at his location and said that it didn't seem like there was a tear, maybe just less cushion between my joints. He decided to schedule MRI as "an abundance of caution". However, He didn't recommend a basic MRI, he recommended an arthrogram which in hind sight, seemed unnecessary. He recommended a local hospital as is preferred partner, and it was awful. The MRI cost me $700 and took about three hours versus a outpatient Quest Diagnostic type location that should've been 100 bucks and an hour. I never received the MRI results from the hospital. I recently received a bill from Dr. Mody's office for another $200 for my initial visit. I have yet to return to even go through the MRI results, partially because I don't have them (thanks Advent La Grange for wasting more time I don't have) and partially because this seems like a bill at all costs type practice. I refuse to go back if it's going to cost me $200 when any other specialist under our health plan is a $50 copay. Note- I gave them my insurance upfront so this shouldn't be a $200 + $600 MRI for a sore arm.

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Elite Sports Medicine Institute - Our state of the art machinery designed specifically to help patients with injuries related to sporting activities

Our state of the art machinery designed specifically to help patients with injuries related to sporting activities

Elite Sports Medicine Institute
Elite Sports Medicine Institute - Our privatized examination room, featuring the Chicago Bulls logo and the Jordan logo, for the safety of the patient.

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Our privatized examination room, featuring the Chicago Bulls logo and the Jordan logo, for the safety of the patient.

Kazan Robert P, MD - surgeons - Updated May 2026

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