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    Kay Jewelers

    1.0 (1 review)
    Closed 11:00 am - 7:00 pm

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    2 years ago

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    International Diamond & Gold

    International Diamond & Gold

    3.7(3 reviews)
    0.9 mi

    Chuck helped make the entire process very easy and the product provided went above and beyond my…read moreexpectations! Any adjustments and resizing needed also went very easily.

    I'll start by saying the people who work here are extremely nice. With that said I wouldn't take…read moreanything here to be repaired and anything we have bought from here has broken or stones have fallen out within a few months. The worst thing is I paid for a 14 k yellow gold setting to replace my white gold setting and within 3 months one of the diamonds fell out so I had it repaired. Again in less than a year of getting this new setting (July 2023) the diamond has fallen out for a second time. This time we couldn't find the diamond. :/ Well I definitely wasn't gonna go back for a 3rd time. I had the original setting for 20 years and the diamonds never fell out. So take what you want from that. So I did take it to get fixed at a place that is much more reputable and the woman told me these diamonds should have never been put in a 3 prong setting with prongs as flimsy as these. It was just gonna fall out over and over again. The setting was not made well at all. Over the course of 3 years we bought a bracelet that 3 stones had fallen out of, fixed a gold bracelet that had links only to have it break again within 6 months, bought a necklace with a peridot charm that the necklace broke within a week and of course the ring setting. I will say I bought a beautiful cross necklace that has held up pretty good. I 100 % would not get anything fixed here ever again and be careful what new thing you buy here because in my personal opinion they over charge and it's not a good product. I think the saying "Don't judge a book by its cover" is usually true but in this case it is not. This store is very nice looking but the merchandise is mediocre at best.

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    Kay Jewelers - jewelry - Updated May 2026

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