1/5 stars -- Completely different arrangement and disappointing customer service…read more I paid $285.10 total expecting the elegant, soft-toned Premium arrangement shown on their website. What was delivered looked substantially different and was dominated by 10 bright pink tulips, completely changing the overall color balance and aesthetic of the design I selected. When I contacted the florist, Neli explained that tulips were present in the back of the original design. A few tulip buds are barely visible in the background of the website photo, but they are clearly not a dominant feature. In the delivered arrangement, they became one of the main visual elements. Instead of addressing the design mismatch, I received an itemized explanation of how expensive the flowers were and was told they "cannot afford to refund orders." Their own substitution policy says the style and theme will be preserved. In my experience, they were not. I'm attaching the website photo and the delivered arrangement so customers can judge for themselves. If you expect the arrangement you choose online to reasonably resemble what is delivered, I would look elsewhere. , , Update in response to the owner's reply: Neli, your reply completely misses the point. I didn't pay $285 for a hidden "treasure hunt" of expensive flowers buried under a wall of heavy, fully opened pink tulips that completely changed the design and color palette. If a same-day order requires such a significant change to the overall aesthetic of the arrangement, a professional florist should contact the customer first and ask for approval rather than simply making the substitution. And yes, your suggestion that I explore other florists is one piece of advice I will definitely follow. Future customers can decide for themselves whether this level of substitution and customer service is acceptable to them.

Love my arrangement. I wanted an arrangement that had an English countryside look and got exactly…read morethat. I ordered on Valentine's Day for a birthday and even though they were really busy, they were very accommodating.

I don't have pictures but these ladies are AWESOME! Very helpful too. Attending a memorial…read moreservice in the area and just looking for a simple keepsake for the family. They are making a large glass bowl terrarium using requested succulents and crystals! I know it will be easy to keep after the service! The folks here are easy to work with - they do delivery for a small fee. Make great suggestions and open 7 days a week!

I went to their shop on a Monday and Ordered a funeral arrangement /spray for a Friday service at…read morethe church for a total of $360. I chose the Paradise spray as the young man who had passed away really liked Hawaii. I asked the young lady that took the order whether it's large or if I pay more would it be larger and she said all the sprays are the same size and if you pay more, they would just add more flowers but the size would be the same. So, I asked her to charge me more for more flowers $300 and go from there. Told her it's for a young man who has passed away and I want it to be special. After calling someone to make sure they can do this arrangement due to the fact that they were very busy with weddings that weekend, She assured me that it would be done and made special. She even said that they have all the flowers in-season to be able to make this spray. At he church service on Friday I was so EMBARRASSED by the arrangement. It was small and not balanced (maybe it was missing the leaves around it... not sure) but it looked terrible or maybe the florist just didn't take the time to arrange in properly. I think they should not take additional business when they cannot handle it. I know the cost of a funeral spray does not compare to the revenue they get for a wedding but this was important to me and I wanted something special for my loved one. Unfortunately I did not get a chance to take a picture because I did not want anyone associating those flowers with me. After calling the store, a couple of people (Regina and then Mark) called me back and just apologized; At first offering to refund me 50% but then rescinding that offer. Their messages mentioned that I was charged appropriately for the arrangement and they would contact me but I never heard back after leaving my review. There should be better training of their staff when a customer orders so they do not give the wrong information about the size of an arrangement and also, not take on additional business when they cannot handle it. Think twice about ordering a one-off arrangement from here; their focus is only on big-ticket revenue from weddings.

this is my go to shop when I would like a special floral gift...today I went in for birthday…read moreflowers for my best gal pal and I couldn't have been more pleased. The friendly doodle named Harvey is an added bonus.

My mom and my family have ordered flowers from San Mateo, on special occasions, for the past 20…read moreyears. Recently, they oversaw a beautiful arrangement for a good friend's memorial. She doesn't have a YELP account but asked me to leave a review from the entire family. I know I had to do it. They are so talented, gracious, and truly take the time to make the arrangements unique. The funeral arrangement was just one of many they have created throughout the years. Definitely, recommend them.

Wow, the flowers were spectacular! The smile on my…read moredaughter's face melted my heart, I haven't proper words to describe just how happy she was at how beautiful they were. I absolutely recommend Ah Sam Floral! Thank you for making the experience with my order & delivery & results, to be beyond expectations.

Overall, the job just felt really really really rushed…read more 1. Placed an order the day before and call them afterward to confirm the order and the time. I showed up at the exact time, but the florist just started working on it. It was done last minute and it was about 35 minutes late. 2. The flowers I got didn't match the picture as advertised. Florist went on to say that the picture on the site is for a premium, but nowhere in the fine line says that. Some of these flowers are old and really unorganized.

I cannot recommend Adam and Henry's Place enough! Adam was absolutely wonderful to work with for…read moreour wedding flowers. I gave him high-level direction--just a few colors I liked and a description of my dress, and completely trusted his creativity. He exceeded my expectations in every way. Adam is truly an expert in his field. My bouquet was stunning, and the flowers for our reception were exactly what I had hoped for. People are STILL talking about my bouquet and our flowers, and I received so many compliments throughout our wedding day. Adam is kind, professional, creative, and incredibly easy to work with. His pricing is also very reasonable, which was such a pleasant surprise. His schedule was accommodating, and everyone on his staff was incredibly sweet, helpful, and wonderful to work with. I felt completely confident putting my flowers in Adam's hands, and I am so glad I did. He brought his own creativity and expertise to our wedding and created something even more beautiful than I could have envisioned myself. I would absolutely recommend Henry's Place to anyone looking for a florist. We are so grateful to Adam and his team for making our wedding day even more beautiful!

Adam and his team never fail to put together amazing arrangements for my special friends and…read moreoccasions. Thank you!!!! Roberta

I love Edmond's. He is absolutely my go-to florist in the Bay Area. For years, I've ordered…read morebeautiful arrangements from him for Mother's Day (my mom loves tropical flowers) and other special occasions. They've always turned out consistently great, but I didn't fully realize until this event what an interpretive, creative artist he is. For an event I hosted at a dive bar, I sent Edmond a number of inspiration images and explained the mood I wanted. He understood the creative brief immediately and translated it into something completely his own. He created these huge, dramatic, sculptural arrangements that felt totally in context to the space and set the tone for the entire night. I've included photos from his shop, in front of the display area, and at the venue so you can see how spectacular and also totally normal the arrangements looked . It was such a pleasure to see someone I already trusted for beautiful florals reveal this whole other level of artistry. I'll absolutely keep finding reasons to order flowers from Edmond and support his wonderful local business. Thanks Edmond!!!!!!!!

Ilanit & Edmond are the sweetest people I've ever met!! And they are now my new favorite florists!…read moreThey are so welcoming and kind that there really isn't anything bad to say about them. Their flowers are fresh and beautiful and well taken care of. Their shop smells wonderful and it's just a pleasure walking in there! Will be back in 1-2 weeks to get new flowers again! Thank you both for being so amazing!! Edmonds Florist is my new favorite flower shop and stop!

Such a magical store and sweet staff! We recently stopped by to buy some Dahlia's and beautiful…read morecandles. Can't wait to come back for one of their classes with my friends!

Penflora is a magical hidden treasure!! I recently attended my second wreath-making workshop and…read morecan't recommend it highly enough! The first was a class offered to the public and the second was one I planned for a group of friends (think mom party). We had the best time and created the most stunning wreaths. My best friend is a florist and was blown away by our creations. The owner, Melissa, is a gem herself. She's so incredibly talented, creative, and hospitable. Her charming shop is filled with unique and thoughtful items perfect for hostess gifts or simply treating yourself. You'll understand what I mean when you walk into Penflora's magical oasis.

Blooming Vase was outstanding for delivering a same-day online order of a "get well" colorful…read morefloral arrangement, plus chocolates. Their website made it easy to order online, pick a delightful arrangement, and the photo of the arrangement sent by the recipient was better and more lush than expected.

The folks at the Blooming Vase are amazing florists! I've been getting flowers for my wife from…read morethem for years. They always have a ton of options across different budgets and are great at making recommendations. It turns out Mother's Day week is the busiest week of the year, even busier than Valentine's Day, and they were all smiles! They just really love brightening peoples lives with beautiful flowers!

Absolutely stunning arrangements and top-notch service. The flowers were fresh, vibrant, and lasted…read morelonger than expected.

Great designs wonderful service. I highly recommend, if you're looking for a local professional…read moreflorist at an affordable price look for Yvette. Romantic, whimsical, magical, she'll make it happen

I sent flowers for my daughter's birthday and wanted in pink setting. She loved the flowers. I was…read morevery glad. Thanks for the beautiful flowers.

My mother contacted Dragonfly Floristic for a hand-held bouquet for my law school graduation, and…read morewas able to arrange a pick-up from Olga in Cupertino the day before the ceremony. We were all absolutely FLOORED by how gorgeous the bouquet was! The flowers were fresh and so unique, and the arrangement was just flawless from all angles. They kept really well until the following day, too. These were unlike any floral arrangement we'd ever seen before - truly original and so elegant. I got so many compliments on it, and my mom still says it's the most beautiful bouquet she's ever encountered. We would recommend Dragonfly Floral in a heartbeat for all your flower needs. Run, don't walk!!